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Had a catastrophe at live gig this afternoon. I have had Line 6 M20D for less that three months and have really enjoyed it's overall performance and abilities. I can't say enough about the sound quality how it has enhanced the bands I performed in and mix. Today I setup the stage as usual and when I followed boot up procedure and attempted to check sound I realized that none of the mics (XLR) inputs were working. First thing I did was check the mic mute and then overall mute. I checked the solo and tried to set auto trim with no signal. This set up was a setup I have used and saved. I tried to load up a blank setup to troubleshoot and still got no signal in XLR however line signals worked fine. After about an hour of scratching my head and trying different things I restored to factory settings and tried a blank setup having the same results. I did notice that when turned up a lot I can get something to register but it is not enough to recognize as a signal. Everything else seem to work fine but no XLR inputs. I had to drive to the music store and buy a new 20 channel board to get through the gig. Couple of things to note: 1. Mixer recognized inputs 2. Had output only when line level was hooked up 13-14-15-16 3. Mic mute was not activated 4. All Mute was not activated 5. Mixer was reset to factory settings and problem persisted 6. The environment was air conditioned and out of any type of heat or sunlight 7. No XLR input work still I don't know if this is a board I can rely on for my band and or business. Today's gig was ruined because of this mixer. Anyone who has experienced this please respond ASAP Jwright1232@yahoo.com BTW the closest music store to me did not carry this product to even swap it out. Guitar Center Very frustrated for a 2100 mixer bought brand new.