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In the event that you have connected a RELAY G10 or TB516G transmitter and observed text in the Line 6 Updater app stating that 'The transmitter was not detected correctly', it is likely that the computer has not completed the download of the appropriate device drivers. This may be due to not having allowed the computer enough time to install the drivers upon any initial connection to a USB port on your computer. Please make sure that you are connected to the Internet, and that you have given enough time to allow your computer to search for and install the device drivers. This may take several minutes. The process may also be slowed if any other programs or windows on your computer are open, so it is recommended that you close them before proceeding. Once the drivers have installed, please quit and again launch the updater app, and then attempt the update process with your transmitter. If you are still experiencing an issue at this point, please also check your computer's 'Device installation settings' to make sure that Windows is configured to automatically download driver software (Please click here for a knowledge base item that will further assist with this). Additionally, the driver that the G10 uses is native to Windows and may need to be reinstalled in order for the G10 to be recognized. To obtain the driver, click the link below to visit the website for Infineon, who is the vendor for the driver. There, you can register for a free account. After registering and verifying your email, you can log in to the Infineon site and then manually download and install their "Cypress Driver Installer": USB-Serial Windows Driver Installer

Deutsch Français Please review this link as a further explanation on topics that are covered in the document below: http://www.churchproduction.com/story/main/a-small-churchs-guide-to-working-with-wireless/3 As the environment is the biggest factor in wireless audio performance, there is a chance that certain environments and circumstances will not allow for satisfactory performance. This can be verified by successful performance in a different environment. This is an extremely informative video on how all wireless gear works in a WiFi rich environment RF mode switching Relay G30/50/90 and XDV70/75, if set up with the latest firmware have two RF modes. This means two separate sets of channels to choose from. First thing to try is switching your transmitter to another RF mode. Below are videos to help you switch over. Note: If you have multiple members in your band with Line 6 wireless, everyone needs to be on the same RF mode. Pre-Qualification: First Things To Rule Out: Use the factory power supply Try fresh alkaline batteries (a couple of times if it's a battery problem), not rechargables Try on more than one channel! Try in more than one place/venue Check the transmitter LEDs during drops/interference. RF dropouts result in the green LEDs going completely off. Even one green LED means the signal is present and something other than the wireless system is causing the problem. If you see full red LEDs followed by quickly shifting back to green, it means that the system has re-synced (normal if the dropout is too long). The red LEDs come on only if the intended signal from a Line 6 transmitter is not present. In this case, they are showing RF competing for the same space. Interference: Symptoms Reduction of RF LEDs on the front panel that indicate usable RF signal strength Audio signal muting Possible causes Trying to function at too great a distance Having unintentional transmitters, such as walkie talkies or in-ear monitors, too close to a receiver Significant amount of close-by RF signals within the same 2.4GHz range (Wi-Fi, microwave ovens, etc.) Suggestion "Walk test" your system in advance of an event over the entire desired range to verify that sufficient RF signal is available to avoid mutes from occurring With transmitter off and receiver turned on, scroll through the channels. Red LEDs indicate stray RF on that channel. Choose channels that exhibit the least red LEDs. Note: Line 6 wireless WILL still operate but at reduced range. Decreased Range Symptoms Reduction in range in general Reduced range indoors vs. outdoors Possible causes Blocked "Line of Sight" between the receiver's antennas and the transmitter's antennas Barriers such as walls or air-curtains can impede the path of radio waves Transmitter strength reduced if it must pass through walls Transmitting through earth (receiver in basement) Human bodies absorbing RF energy Cupping the bottom of the handheld mic (covering the antenna) Beltpack transmitter is used in pocket or next to skin Receiver antennas for the XD-V systems are very close to other intentional radiators in the same frequency band such as Wi-Fi wireless access points Incorrect cables on paddle antennas (requires low-loss 50-ohm cables; e.g. LMR-195) Suggestions Improve "Line of Sight" Use the XD-V70/G90 with remote paddle antennas and separate the antennas by several feet. G90 Users: Make certain that you have the proper antenna jacks selected in the setup window. C&D are the front antennas and A&B are the rear. The units may work even if you have it set incorrectly, but the range may be only 10-20 feet. There is also a position for "both" as the G90 can be used with 4 antennas for increased reliability. Weak Audio (thin audio output compared to other wireless systems) Symptom Weak and/or noisy audio output Possible causes Gain/trim settings on mixer need adjustment Plugging into a "line level" input Plugging into a channel with pads engaged Using a TRS plug in the 1/4" unbalanced output The "Environment Filter" may not operate correctly if signal is too weak, especially when using lav mics Suggestions Adjust gain/trim as if using a wired microphone Connect the XLR output (G90 only) on the receiver to an XLR input on the mixer Use a mono plug in the 1/4" unbalanced output, never a TRS plug Turn "Environment Filter" off Dropouts ("Audio" vs "RF" dropout: different paths to correct) Symptoms Audio signal interrupted Possible causes Transmitter on "low" power to save battery life and reduce RF interference to other devices Local conditions in one or more venues, e.g. a large Wi-Fi installation in close proximity, metal walls/roof Instruments or amps being used are faulty Signal chain issue Blocked "Line of Sight" between the receiver's antennas and the transmitter's antennas Transmitter is muted Loose antennas Antennas straight up and down or too close to walls Other XD-Vs/Relays operating on the same channel Unused transmitter too close to receiver Receiver's antennas near any transmitters such as walkie-talkies, In-Ear Monitors, etc Using a substitute power supply Batteries dying or unseated Suggestions Switch transmitter to "high" power Try a different venue to reproduce problem Try multiple instruments/amps to reproduce problem Trace signal through chain one component at a time. "Audio" LED lights when signal is received. Improve "Line of Sight" by moving receiver or taking transmitter out of pocket Unmute transmitter. On the G50/G90/V70 transmitter, the LCD screen remains lit when in mute mode. Raise antennas to 6-8 feet high while avoiding obstacles such as metal posts, walls, etc. Ensure antennas are connected firmly and splayed at 90 degrees with nothing touching them Ensure each system has its own unique channel to operate on Move intended transmitter closer to receiver than unintended transmitter to eliminate "near/far" issue. Switch closer transmitter to low power when possible. Provide ample distance between the XD-V receiver and other transmitters. The distance will depend on the strength of the transmitter and the gain of the transmitting antenna. Use the factory power supply or one that can supply the required 9v DC current: XD-V - 350 ma, G30 - 200mA, G50 - 300 mA. If you are using a pedalboard supply, it must be able to supply this amount of power to the receiver in addition to whatever else you have plugged into it. Reinstall batteries or replace them. If using rechargables, try with standard alkaline to test. Perform channel scan (XDV 70/G90 sytems only) The Scan Channel feature checks all available channels for interference, and recommends the best channels to use: • Press Channel Select button, then press the Setup Button. • The Display shows all 14 possible channels. The best channels are highlighted, and if the transmitter is on there’s also indication of which channel that’s currently set to. • Turn the Edit knob to select one of the channels that’s highlighted as best to use, and select that same channel on the transmitter Q: Does USB 3.0 create interference in the 2.4GHz frequency range? A: USB 3.0 computer cables and peripherals, including hard drives, are known to emit radio frequency interference throughout the 2.4GHz band, which results in reduced range and/or performance for any 2.4GHz device in its proximity (including wireless keyboard or mouse, WiFi, etc.). We recommend placing any digital wireless receivers at least two meters away from the USB 3.0 device and its cabling. Below is a link to a study by Intel regarding this interference. http://www.intel.com/content/www/us/en/io/universal-serial-bus/usb3-frequency-interference-paper.html References for working with wireless systems http://en.wikipedia.org/wiki/Non-line-of-sight_propagation http://www.djsociety.org/Wireless.htm Digital Wireless Audio Fehlerbehebung Bitte klicken Sie auf folgenden Link um weitere Erklärung über dieses Thema zu erhalten: http://www.churchproduction.com/story/main/a-small-churchs-guide-to-working-with-wireless/3 Da die Umgebung der größte Faktor der kabellosen Audio-Performance ist, gibt es auch eine Chance, dass gewisse Umgebungen und Umstände keine zufriedenstellende Performance ermöglichen. Dies kann anhand eines Tests in einer anderen Umgebung überprüft werden. Voraussetzungen und die ersten Dinge, die es auszuschließen gilt: Benutzen Sie das originale, mitgelieferte Netzteil. Versuchen Sie mehrere Male neue Alkaline Batterien, keine aufladbaren. Versuchen Sie es auf mehreren Kanälen. Versuchen Sie es an anderen Austragungsorten und Plätzen. Überprüfen Sie den Transmitter-LED während einer Störung oder eines Ausfalls. Wenn die grünen LEDs ausgehen, dann ist das ein RF Ausfall. Sogar nur ein grünes LED bedeutet, dass ein Signal besteht und etwas anderes ist die Problemquelle. Wenn alle roten LEDs leuchten und dann plötzlich auf grün wechseln, bedeutet das, dass das System neu synchronisiert hat. (Dies ist normal, wenn der Ausfall zu lange andaurt.) Die roten LEDs gehen nur dann an, wenn kein Signal vorhanden ist. Interferenzen: Symptome: Weniger RF LEDs leuchten auf der Vorderseite auf. Audio Signal verstummt. Mögliche Problemquellen: Der Versuch, das System auf zu großer Distanz laufen zu lassen. Ungewollte Sender, wie Walkie-Talkies oder In-Ear Monitore, die zu nah am Empfänger sind. Viele RF Signale im selben 2.4GHz Frequenzbereich. (WiFi, Mikrowelle, etc.) Vorschläge: Testen Sie Ihr System im Vorfeld bei benötigter Reichweite um zu überprüfen, ob genügend RF Signal vorhanden ist um Stummschaltungen durch Interferenzen zu vermeiden. Scrollen Sie durch die Kanäle während der Sender an- und der Empfänger ausgeschaltet ist. Rote LEDs bedeuten, dass das RF Signal verstreut ist. Wählen Sie einen Kanal, der am wenigsten rote LEDs anzeigt. Achtung, Line 6 Wireless wird auch bei mehr roten LEDs funktionieren jedoch mit verringerter Reichweite. Verringerte Reichweite: Symptome: Verringerte Reichweite im Generellen. Weniger Reichweite innen als außen. Mögliche Fehlerquellen: Versperrte Sichtlinie zwischen Empfänger-Antenne und Sender-Antenne. Barrieren, wie Wände oder Luft-Vorhänge können den Weg der Funkwellen beeinträchtigen. Die Stärke des Sender ist verringert wenn das Signal durch Wände muss. Senden durch Erdboden (z.B. Empfänger im Untergeschoss.) Menschliche Körper, die RF Energie absorbieren. Die Unterseite des kabellosen Mikrofons festhalten. (Mikrofon bedecken.) Beltpack Sender in der Hosentasche oder nahe der Haut. Empfänger-Antennen, wie die des XD-V Systems sind sehr nah an anderen unerwünschten Sendern in der selben Frequenzreichweite, wie z.B. WiFi Zugriffspunkte. Falsche Kabel an Paddel-Antennen angeschlossen. (benötigen verlustarme 50 Ohm Kabel, z.B. LMR-195) Vorschläge: Verbessern Sie die Sichtlinie. Benutzen Sie das XD-V70/G90 mit Paddel-Antennen und verteilen Sie die Antennen 1-2 Meter voneinander. G90 Benutzer: Stellen Sie sicher, dass Sie die korrekten Antennenanschlüsse im Setup Menu ausgewählt haben. C und D sind für die vorderen Antennen und A und B sind für die hinteren. Vielleicht funktioniert das ganze auch bei falscher Einstellung aber dann ist die Reichweite nur bei 3-6 Metern. Es gibt auch eine Postion "Both" beim G90, da es mit 4 Antennen benutzt werden kann um die Zuverlässigkeit zu verbessern. Schwaches Audiosignal. (Wenig Audio-Output im Gegensatz zu anderen kabellosen Systemen.) Symptom: Schwaches und/oder rauschender Ton. Mögliche Gründe: Die Gain/Trim Einstellungen brauchen eine Anpassung. Anschluss an einen "Line Level" Eingang. Anschluss an einen Kanal, dessen Absenkung (Pad) angeschaltet ist. Die Nutzung eines TRS Steckers mit einem 6.35mm asymmetrischen Ausgang. Der "Environment Filter" funktioniert vielleicht nicht korrekt wenn das Signal zu schwach ist, besonders wenn Sie lav Mikrofone verwenden. Vorschläge: Stellen Sie Gain/Trim ein als ob Sie ein Mikrofon mit Kabel verwenden würden. Verbinden Sie den XLR Ausgang (nur G90) auf dem Empfänger mit dam XLR Eingang des Mixers. Benutzen Sie einen Mono Stecker für den 6.35mm asymmetrischen Ausgang, niemals einen TRS. Schalten Sie den "Environment Filter" ab. Ausfälle: Symptome: Unterbrochenes Audiosignal. Mögliche Gründe: Sender steht auf "Low" um Batterie zu sparen und RF Interferenzen bei anderen Geräten zu verringern. Lokale Bedingungen auf verschiedenen Veranstaltungsorten wie z.B. eine große WiFi Installation vor Ort, die nahe Ihres Systems ist, sowie Metallwände oder Dächer. Instrumente oder Verstärker , die verwendet werden sind fehlerhaft/defekt. Problem in der Signalkette. Sichtlinie zwischen Antenne des Empfängers und Antenne des Senders blockiert. Der Sender ist stummgeschaltet. Lockere Antennen. Antennen sind vertikal aufgestellt oder zu nah an einer Wand. Andere XD-V/Relay Systeme werden im selben Kanal betrieben. Die Antennen des Empfängers sind zu nah an anderen Sender wie z.B. Walkie-Talkies oder In-Ear Monitoren. Die Nutzung eines Ersatznetzteils. Batterien wird leer oder sitzt nicht korrekt. Vorschläge: Schalten Sie den Transmitter auf "High". Versuchen Sie es in einer anderen Umgebung um das Problem zu reproduzieren. Versuchen Sie verschiedene Instrumente/Verstärker um so das Problem zu reproduzieren. Verfolgen Sie das Signal durch die Kette ein Gerät nach dem anderen. "Audio" LEDs gehen an, wenn ein Signal besteht. Verbessern Sie die Sichtlinie indem Sie den Empfänger versetzen oder den Sender aus der Hosentasche nehmen. Heben Sie die Stummschaltung auf. Auf den G50/G90/V70 Sender bleibt der LCD Bildschirm auch dann an, wenn das Gerät im Stumm-Modus ist. Bringen Sie die Antennen auf eine 2-3Meter höhere Position während Sie andere Hindernisse wie Metallpfosten oder Wände. Stellen Sie sicher, dass die Antennen ordentlich befestigt und 90Grad gespreizt sind sodass nichts sie berührt. Stellen Sie sicher, dass jedes System seinen eigenen Kanal hat. Bewegen Sie den beabsichtigten Sender näher an den Empfänger als den nicht beabsichtigten um so Near/Far Problemen vorzubeugen. Schalten Sie den näheren Sender auf "Low" wenn möglich. Sorgen Sie für reichlich Platz zwischen XD-V Empfänger und anderen Sender. Die Distanz hängt von der Stärke des Senders und Gain von der sendenen Antenne ab. Verwenden Sie das mitgelieferte Netzteil oder eines, welches 9V Gleichstrom (XD-V – 350mA, G30 – 200mA, G50 – 300mA) liefert. Wenn Sie ein Pedalboard Netzteil verwenden muss diese diesen Strom liefern auch mit anderen angeschlossenen Geräten. Stecken Sie die Batterien neu ein oder ersetzen Sie diese. Wenn Sie aufladbare Batterien benutzen, versuchen Sie es mit Alkaline Batterien. Entstehen Interferenzen durch USB 3.0 im 2,4GHz Frequenzbereich? USB 3.0 Computerkabel und –geräte sind dafür bekannt Interferenzen bei Radio Frequenzen im 2,4GHz Bereich zu erzeugen was zu verringerter Reichweite und Performance für alle 2.4GHz Geräte (inklusive kabellose Tastatur oder Maus sowie WiFi und viele andere) in der Nähe führen kann. Wir empfehlen alle digitalen Kabellosempfänger mindestens 2m von den USB 3.0 Geräten und deren Verkablung weit weg zu plazieren. Nachstehend können Sie einen Link zur Untersuchung von Intel über Interferenzen mit USB 3.0 finden: http://www.intel.com/content/www/us/en/io/universal-serial-bus/usb3-frequency-interference-paper.html Referenzen um mit kabellosen Systemen zu arbeiten: (Englisch) http://en.wikipedia....ght_propagation http://www.djsociety.org/Wireless.htm Dépannage audio numérique sans fil: Veuillez visiter le site web suivant pour des informations supplémentaires concernant ce sujet s.v.p.: http://www.churchproduction.com/story/main/a-small-churchs-guide-to-working-with-wireless/3 L'environnement est le facteur le plus important dans la performance audio sans fil, donc il y en a une possibilité que certains environnements et cas ne permettent pas le bon déroulement. Ceci peut-être vérifié par un bon rendement dans un environnement différent. Conditions: Premières choses à exclure: Utilisez l'alimentation fournie d'usine. Essayez des batteries alcalines nouvelles. Essayez dans plusieurs places/lieus. Surveillez le LED du transmetteur au cours des interférences et chutes. Les échecs de RF causent le LED vert de s'éteindre. Un LED vert veut dire que ce n'est pas le système sans fil. Si vous voyez des LEDs rouges qui changent à vert rapidement veut dire que le système a resynchronisé (c'est une réaction si l'échec prend trop longtemps). Les LED rouges s'allument si le récepteur ne reçoit aucun signal d'un transmetteur Line 6. Interférence: Symptômes: Réduction des LEDs sur le panneau avant qui indique la puissance du signal RF utilisable. Signal audio en sourdine. Causes possibles: Essayer de fonctionner à une trop grande distance. Transmetteurs involontaires, comme walkie talkies ou moniteurs in-earqui sont trop près du récepteur. Quantité significative des signaux RF près dans la gamme 2.4GHz. (WiFi, micro-ondes, etc.) Propositions: Testez votre système avant l'événement sur la gamme de fréquences pour vérifier qu'assez de signal RF est disponible. Comme-ca vous pouvez éviter les interférences. Avec transmetteur éteint et récepteur allumé, faites défiler les canaux. Les LED rouges indiquent que le signal RF est dispersé sur ce canal. Choisissez le canal qui montre le moins LEDs rouges. Gamme diminuée: Symptômes: Réduction de gamme en général. Gamme réduite à l'intérieur par rapport à l'extérieur. Causes possibles: Ligne de mire bloquée entre le récepteur et les antennes du transmetteur. Les barrières comme murs ou rideaux d'air peuvent entraver le trajet des ondes radio. Puissance du transmetteur réduit à cause des murs. Transmettre à travers la terre. (récepteur sous-sol) Corps humains absorbent d'énergie RF. Couvrir le bas du microphone donc couvrir l'antenne. Transmetteur Beltpack en poche ou près de la peau. Câbles incorrectes des antennes paddles. (requis des câbles faible perte 50Ohms comme le LMR-195.) Propositions: Améliorez la ligne de mire. Utilisez le XD-V70/G90 avec des antennes paddles à distance et séparez les antennes 1 ou 2 mètres. Utilisateurs G90: Assurez vous que vous avec sélecté les propres jacks antennes dans la fenêtre Setup. C et D sont les antennes de devant et A et B en arrière. Peut-être que cela va fonctionner même si c'est configuré faux mais ca réduit la gamme à 3-6 mètres. Il y en a aussi une position "Both" parce que le G90 peut-être utilisé avec 4 antennes pour fiabilité augmentée. Audio faible (sortie audio maigre par rapport aux autres systèmes sans fil.) Symptômes: Sortie de son faible et/ou bruyant. Causes possibles: Réglages Gain/Trim ont besoin d'un ajustement. Brancher dans une entrée "Line Level". Brancher dans un canal avec pad atténuateur activé. L'utilisation d'une fiche TRS dans une sortie 6.35mm asymétrique. Le «Environment Filter» ne peut pas fonctionner correctement si le signal est trop faible, en particulier lors de l'utilisation des micros à lav Propositions: Ajustez Gain/Trim comme avec un micro à câble. Connectez la sortie XLR (seulement pour le G90) du récepteur avec une entrée XLR du mélangeur. Utilisez une fiche Mono dans la sortie 6.35mm asymétrique. Jamais un TRS. Désactivez le "Environment Filter". Décrochages: Symptômes: Signal audio interrompu. Possibles causes: Le transmetteur est sur puissance "Low" pour économiser la batterie et réduire les interférences RF à autres appareils. Conditions locales comme une installation WiFi large en proximité ou des murs en métal. Instruments ou amplis utilisés sont défectueux. Erreur de la chaîne de signaux. Ligne de mire bloquée entre le récepteur et les antennes du transmetteur. Transmetteur en sourdine. Antennes relâchés. Antennes exactement verticales ou trop près du mur. Autres appareils XD-V/Relay sui fonctionnent sur ​​le même canal. Transmetteur inutile trop près du récepteur. Antennes du récepteur trop près à autres transmetteurs comme walkie-talkies, moniteurs in-ear, etc. L'utilisation d'une alimentation de remplacement. Batteries qui meurent ou sont relâchés. Propositions: Mettez le transmetteur sur "High". Essayez un autre lieu pour reproduire le problème. Essayez autre instruments et amplis pour reproduite le problème. Tracez le signal à travers de la chaîne un composant à la fois. "Audio" LED lorsque le signal est reçu. Améliorez la ligne de mire en déplaçant le récepteur ou prenant l'émetteur hors de la poche. Réactivez l'émetteur. Pour les transmetteurs G50/G90/V70, l'écran LCD reste allumé si en mode en sourdine. Déplacez les antennes 2-3 mètres vers le haut en évitant les obstacles comme des poteaux métalliques, murs, etc... Assurez-vous que les antennes sont connectées correctement et évasés à 90 degrés sans rien les toucher. Assurez-vous que tous les systèmes ont un canal séparé. Déplacez l'émetteur destiné plus proche du récepteur que l'émetteur non désirées pour éliminer le problème "near / far". Mettez l'émetteur plus proche sur "Low" lorsque c'est possible. Donnez une distance suffisante entre le récepteur XD-V et autres transmetteurs. La distance dépend de la puissance du transmetteur et du Gain de l'antenne qui transmet. Utilisez l'alimentation fournie d'usine ou une alimentation de 9V CC: XD-V – 350mA, G30 – 200mA, G50 - 300mA. Si vous utilisez une alimentation pedalboard, il doit livrer cette énergie à l'émetteur. Réinstallez les batteries ou remplacez-les. Si vous utilisez des rechargeables, essayez des alcalines pour tester. Est-ce que USB 3.0 crée des interférences dans la gamme de fréquences 2,4 GHz? Les câbles et périphériques USB 3.0 sont connus pour émettre des interférences de fréquence radio dans la bande 2,4 GHz, que cause une gamme et/ou performance des appareils 2.4 GHz réduite dans la proximité. (Y inclus sont les claviers ou souris sans fil, WiFi, etc.) Nous recommandons de placer le récepteur sans fil numérique au moins 2 mètres loin des appareils USB 3.0 et ses câbles. Voici un lien vers une étude réalisée par Intel au sujet de cette interférence: http://www.intel.com/content/www/us/en/io/universal-serial-bus/usb3-frequency-interference-paper.html Références pour travailler avec des systèmes sans fils: (anglais) http://en.wikipedia.org/wiki/Non-line-of-sight_propagation http://www.djsociety.org/Wireless.htm

When attempting to update the RELAY G10 or TBP516G transmitter using Windows, some users have reported that the device either does not establish a connection via USB, or loses the connection during the update. It is worth noting that Windows supplies the driver for these Relay devices. There are two scenarios where the Relay device is not recognized by the updater app after connecting via USB: the updater is launched before the Relay device drivers have finished installing. This may occur more often on slower computers, computers that already have several open windows or processes, or with machines that have a slower internet connection. the "Driver not successfully installed" message appears. In this case, click "Change settings" then choose "Yes, do this automatically (recommended)" in the Device Installation Settings dialogue box, then select "Save Changes". In the event the "Driver not installed" message box is not present, you can navigate to Device Installation Settings using the following steps: Click Start, type "devices and printers" in the search box, and then click Devices and Printers. Under Devices, right-click the icon for the computer, and then click Device installation settings. Choose "Yes, do this automatically (recommended)" and select "Save Changes" button. After changing this setting, remove the USB cable, then insert it again so that Windows can detect the Relay device and install the driver for it. It is possible to see the Relay device update fail shortly after it starts. This can occur if one of the Relay device drivers has not finished installing before you initiate an update. In this case, the updater will typically display that the firmware version is unknown. The workaround here is to wait until the driver completes installation, or disconnect the USB cable, reconnect it, then start the update again. Lastly, it is worth noting that some USB cables are charge-only, so a change in cables may help. Also, trying all ports and even a different computer may resolve the issue, based on various USB port configurations.

Relay G10TII Information Important Information About the G10TII Transmitter · The recommended charging temperature range of the G10TII transmitter is specified as 50° F to 86° F (10° C to 30° C). · The recommended operating temperature range of the G10TII transmitter is specified as 32° F to 122° F (0° C to 50° C). · Line 6 recommends charging the G10TII transmitter at least every 6 months, based on best practices for lithium-ion batteries. · G10TII LED behavior is as follows: G10TII Transmitter (Docked in G10/G10S Receiver, POD Go Wireless, Spider V amp or THR10II/THR30II/THR30IIA Wireless amp)* LED State Condition Red (slow flash) Charging, less than 30 minutes battery time remaining † Green (slow flash) Charging, more than 30 minutes battery time remaining Green (solid) Fully charged ‡ Dim Red/Pink, may turn off G10TII is not docked properly – Try un-docking and re-docking 5-10 times Red (three quick flashes, repeating) G10T charging has stopped due to exceeding supported temperature. Charging will resume after 5 minutes at 50° F to 86° F (10° C to 30° C) § Orange (solid) Docked and connected to Mac or PC, firmware update in progress Off Receiver not powered (transmitter enters sleep mode after 4 minutes if receiver power is disconnected) G10TII Transmitter (Connected to Instrument) LED State Condition Green (solid) Transmitting, more than 30 minutes battery time remaining Red (slow flash) Transmitting, less than 30 minutes battery time remaining Off Connected to an instrument but not enough battery to transmit ‖ or Removed from instrument *When the G10TII is docked in a receiver or Relay-Ready device, the G10TII LED initially indicates amber, red, or green, depending on its current battery state. This is followed by four flashes (red) as the device initializes. Once this completes, the G10TII LED proceeds to indicate its remaining battery time. † All values stated for amount of battery time remaining are approximate, and the exact amount of battery time remaining when an LED state is indicated may vary slightly between charges. When the G10TII flashes red, it may have up to 60 minutes of battery time remaining. ‡ If the G10TII reaches a full charge (solid green) and remains docked, the G10TII LED may eventually flash green again. This is expected behavior as the G10TII may discharge slightly after reaching a full charge, and its LED may then flash green until it again reaches a full charge. § If the charging lockout indication continues for over 10 minutes, please stop charging and try again in a cooler environment condition. ‖ When the G10TII has insufficient power to transmit, its LED may indicate a pattern of five quick red flashes when connected to an instrument and audio is detected. This is the expected behavior. G10 Receiver (G10TII Transmitter docked) LED State Condition White (solid) G10TII charging or fully charged White (flicker) System has auto-scanned and is changing its channel Red (flash) G10TII not docked properly – Try undocking and redocking Pink (pulse) Connected to Mac or PC, Line 6 Updater open Pink (solid) Connected to Mac or PC, firmware update in progress Off No power to receiver G10 Receiver (G10TII Transmitter un-docked) LED State Condition White (solid) G10TII transmission received, more than 30 minutes of runtime Red (slow flash) G10TII transmission received, less than 30 minutes of runtime White (pulse) Receiver on but no G10TII transmission received White (flicker) G10TII transmission dropout (RF mute) Off No power to receiver G10S Receiver (G10TII Transmitter docked) LED State Condition Battery LEDs Green (cycle 1-2-3) G10TII charging 3 Green LEDs (solid) G10TII fully charged RF LEDs 3 Red LEDs (solid) More than 75% interference (not usable) 2 Red LEDs (solid) 50% interference (usable, but only for short range) 1 Red LED (solid) 25% interference (usable, also indicates G10S power on) Battery LEDs Off RF LEDs On Battery LEDs – Off RF LEDs – Red (cycle 3-2-1) G10TII not docked properly – Try undocking and redocking Battery LEDs – Off RF LEDs – 3 Red LEDs (solid) Connected to Mac or PC, Line 6 Updater open All LEDs Off No power to receiver G10S Receiver (G10TII Transmitter un-docked) LED State Condition Battery LEDs 3 Green LEDs (solid) G10TII transmission received, more than 4.5 hours of runtime* 2 Green LEDs (solid) G10TII transmission received, more than 3 hours of runtime 1 Green LED (solid) G10TII transmission received, more than 1.5 hours of runtime 1 Red LED (solid) G10TII transmission received, more than 30 minutes of runtime 1 Red LED (flash) G10TII transmission received, less than 30 minutes of runtime RF LEDs 3 Green LEDs (solid) G10TII transmission received, good signal strength 2 Green LEDs (solid) G10TII transmission received, average signal strength 1 Green LED (solid) G10TII transmission received, poor signal strength 3 Red LEDs (solid) No G10TII transmission received, more than 75% interference (not usable) 2 Red LEDs (solid) No G10TII transmission received, 50% interference (usable, but only for short range) 1 Red LED (solid) No G10TII transmission received, 25% interference (usable, also indicates G10S power on) Red (cycle 3-2-1) G10S channel knob has been changed from its setting since G10TII was last docked All LEDs off No power to receiver * All values stated for amount of battery time remaining are approximate, and the exact amount of battery time remaining when a LED state is indicated on the G10S receiver may vary slightly between charges of the G10TII Transmitter.

G10T/G10TII LED States: Transmitter Green when in guitar: On Red flashing when in guitar: Less than 30 minutes battery life left Green when docked: Fully charged Green flashing when docked: Charging Red flashing when docked: Less than 30 minutes battery life left and charging Receiver White solid: On and connected to G10 transmitter OR charging docked G10 transmitter White flashing: No signal from G10 transmitter Red flashing: Less than 30 minutes battery life left on a transmitter that is in use and transmitting, and not for a transmitter that is docked/charging. It is possible that the receiver's LED halo will flash red under other conditions, such as if the transmitter is not properly docked. Q: What is different between the original G10T and the new G10TII transmitters? A: The most obvious difference may be that the original G10T is black in color, while the new G10TII is dark grey. The new G10TII also incorporates new battery management technology, resulting in up to 7 hours of runtime and 170 hours of standby time, compared with the original G10T on the latest version 1.06 firmware, with up to 6 hours of runtime and 150 hours of standby time. Additionally, the new G10TII is electrically compatible with instruments using active pickups and preamps, without the need for an adapter. Q: My G10T/G10TII transmitter was fully charged, but my G10S is now at a single red LED and I have not played for very long. What happened? A: If, after a full charge, the LEDs drop to a single red LED sooner than expected, the transmitter may continue to operate for a number of hours, depending on the condition of the battery. While variation exists between batteries, a red blinking LED will generally indicate 30 minutes or less of play time. Q. Why is my docked transmitter flashing green when I know it's fully charged? A. Once a transmitter reaches full charge when docked, the transmitter will begin to discharge at a trickle. Eventually, the transmitter will dip down to a threshold at which it charges again. At that point, the LED may begin to flash, indicating charging. This could be noticeable for a few seconds, or potentially longer, depending on the condition of the battery. Just as there will be variation from unit to unit with regard to battery performance, you may observe the interval at which that flashing occurs may vary from unit to unit. Transmitters that have been through many cycles or that have problematic batteries could have a diminished performance and might now be much closer to dipping down into that threshold when they trickle upon full charge, which could make that flashing LED state occur more frequently, where it might be more readily observable in those cases. Q: I inserted the transmitter into the receiver and let it charge for many hours, but the transmitter never fully charged. The transmitter and the receiver is constantly blinking red. Why? A: In some cases, the transmitter could stand to be updated using the Line 6 Updater program found at www.Line6.com/software. Please make sure you are using the latest version of Line 6 Updater. Otherwise, there's a chance that the transmitter was not seated completely into the receiver to start the charging process. Once the transmitter is correctly seated in the receiver, the receiver's LED halo will be a solid white, and the transmitter LED will flash green until fully charged, at which point the transmitter LED will be solid green. Please see the images below for examples. Here is a video that illustrates LED statuses: Q: How long does it take to charge the battery? A: On average, a new transmitter with its battery in a discharged state has given the following results when tested: 15 minutes of charging gives at least 30 minutes of run time 30 minutes of charging gives nearly 1 hours of run time 3 hours of charging (full charge) gives approximately 6 hours of run time for G10T, or 7 hours of run time for G10TII All rechargeable batteries gradually lose capacity, so eventually the run times will decrease. Q: Should I leave my fully-charged G10 transmitter in the receiver? A: The unit is designed for the transmitter to be plugged into the receiver to stay charged. Think of this much like you would a cordless phone. Always keep it docked if you can for good battery life. Not being docked will not damage the battery nor accelerate drainage. Q: What is the lifespan of the battery? A: After 300 full charging cycles, expect the battery to gradually lose capacity, the amount of which varies. Please keep in mind that there are many factors that can affect these numbers, such as temperature, humidity, etc. but not enough to significantly shorten the life span of the battery. Q: Does the G10T/G10TII transmitter fit all guitars? A: We have designed the G10 and G10TII transmitters to fit into almost any guitar. However, we anticipate that there will be some rare cases where the transmitter does not fit into a given guitar. If the G10 or G10TII transmitter is inserted into your guitar and the transmitter's actuator pin is not engaged, the transmitter will not turn on, the LED on the transmitter will not light up, and no signal is processed. We have found that a workaround to this issue is to use a mono-to-mono (TS-TS) Male to Female adaptor or cable. See this article for more details: Relay G10 Guitar Compatibility (Fit/Electronics) Q: Does the G10/G10TII transmitter work with older Variax guitars? A: Yes, but the fit is not exact. Please see this article for more details: Relay G10 compatibility with older Variax models Q: Does the G10 transmitter work with guitars that use active electronics? A: In some rare cases, the guitar's active electronics are wired with inverse polarity. In this scenario, the original G10TII transmitter's electronics can go into a protection mode that keeps the system from being functional. This is evidenced by no output from the receiver, even though the transmitter's light is on. The new G10TII is designed to be electrically compatible with instruments using active pickups and preamps, without the need for an adapter. Additionally, certain instruments may present a level of noise when their active circuitry is engaged and the transmitter is connected. We have found that in most cases, a workaround to this issue is to use a mono-to-mono (TS-TS) Male to Female adaptor or cable. See this article for more details: Relay G10 Guitar Compatibility (Fit/Electronics) Q: Does the G10/G10S system work with instruments other than guitar? A: We developed and tested G10 and G10Sfor guitar and bass, but in theory, these products will work with any instrument-level source. This is not to say that it will work with any instrument you try it with, based on the above guitar-compatibility answers, but we expect that most will find success, so you are welcome to try. Q: If you leave the transmitter plugged into a guitar, does it still use up battery life even if it's not being used? A: After 4 minutes of silence, the transmitter will go into sleep mode, and will come back on when audio is passed through it again. Q: I have a guitar with active pick-ups. Can I leave the transmitter plugged in without the guitar battery dying? A: The experience should not be any different than leaving a guitar cable plugged into the guitar, meaning the G10T or G10TII will shut off in four minutes if it doesn't detect a signal. We suggest turning your guitar down to 0 when not in use, as some guitars, even those without active pick-ups, can produce enough hum or noise to trick the transmitter into staying turned on. Note that with certain guitars that have active electronics, leaving a cable plugged in might drain the guitar's battery, so the same may happen with a G10T or G10TII left in the guitar. Q: What is the maximum input / output level for the Relay G10 and G10S? A: The G10T/G10TII transmitter's maximum input level is 6.5 Vpp (= 9.5 dBu). The outputs on the receivers are at unity, so they are the same. Q: What is the dynamic range for the Relay G10 and G10S? A: Both products feature a dynamic range of greater than 110 dBA when used with either the G10T or G10TII transmitter. Q: What is the frequency response for the Relay G10 and G10S? A: Both products have a response of 10 Hz - 20 kHz when used with either the G10T or G10TII transmitter. Q: What is the amount of latency for the Relay G10 and G10S? A: Both products have approximately 2.8 milliseconds of latency from input to output, when used with either the G10T or G10TII transmitter. Q: What is the input impedance for the G10T/G10TII? A: Greater than 1 MΩ for both transmitters. Q: What are the specs on the provided Relay G10 and G10S power supplies? A: For Relay G10: 5V 1.0A output, input of 100-240v. The Relay G10S includes the DC-1g, which is a 9V DC 0.5A output, input of 100-240v. Q: Will phantom power harm the G10 or G10S receiver? A: No, the receivers will not be harmed by phantom power. Q: At what temperatures can I charge my G10T/G10TII transmitter? A: The recommended charging temperature range of the G10T and G10TII transmitters is specified as 50° F to 86° F (10° C to 30° C). Q: At what temperatures can I operate my G10T/G10TII transmitter? A: The recommended operating temperature range of the G10T and G10TII transmitters is specified as 32° F to 122° F (0° C to 50° C). Q: What are the specs on the provided Relay G10 Series power supply? A: 5V 1.0A output, input of 100-240v Q: Will phantom power harm the G10 receiver? A: No, the G10 receiver will not be harmed by phantom power. Q: Where can I purchase a Relay G10 Series Wireless System or replacement/extra Relay G10 transmitters (G10T)? A: You can order them from any authorized dealer. Q: What type of cable do I need between my guitar & G10T/G10TII transmitter? A: None; it plugs directly into your guitar. Q: Can I use both the 1/4" output and the XLR output at the same time? A: Yes, they can both be used simultaneously. Q: What Cable Tone length is the G10/G10S set to? A: G10's Cable Tone is set to 10 feet on the 1/4" output only. The XLR output is full frequency range. These settings are not configurable. For the G10S, Cable Tone is switchable between Off (full frequency), 10 feet, and 30 feet. Q: What is the range of the G10/G10S? A: The G10 is 50 feet, line of sight, as local conditions allow. The G10S is 130 feet. Line of sight: As with our other wireless gear, be sure to have a visible line of sight with the receiver. To get the best performance out of the G10 or G10S, do not obstruct the receiver with other gear or electronics. Q: How does G10/G10S/G10T/G10TII interact with other wireless devices? A: If you are using G10/G10S/G10T/G10TII in a setup with other 2.4 GHz wireless devices, please make sure to switch on all other wireless devices first, allow them to initialize and set channels, then dock the G10T or G10TII transmitter into the receiver for at least 15 seconds so the system can select a free channel. When using several G10 or G10S systems, please start by docking the first transmitter in the receiver, wait 15 seconds, undock it and plug it into your instrument. Please make sure that it is on (green LED on the transmitter). Repeat this process with the subsequent units. Many Line 6 wireless devices can be set to different RF modes. All Line 6 wireless units in a setup need to utilize the same RF mode to avoid problems. Your G10/G10S/G10T/G10TII unit is always set to RF2, so make sure that any other Line 6 wireless devices in your setup are set to RF 2 mode. G70/75 units use RF3, which can coexist with RF2 for G10/G10S/G10T/G10TII , so long as you avoid using the same channel between them. Here's an article that shows how to switch RF modes: http://line6.com/support/page/kb/_/live-sound/relay-digital-wireless/rf1rf2-mode-switching-frequencies-r130 Q: Is the Relay G10/G10S transmitter (G10T/G10TII) compatible with the X2 receiver (or vice versa)? A: Both systems run in completely different frequency ranges so they are not compatible with each other. However, X2 and Relay units can be used on the same stage (along with any other analog wireless systems) with no problems. Q: Does USB 3.0 create interference in the 2.4GHz frequency range? A : USB 3.0 computer cables and peripherals, including hard drives, are known to emit radio frequency interference throughout the 2.4GHz band, which results in reduced range and/or performance for any 2.4GHz device in its proximity (including wireless keyboard or mouse, WiFi, etc.). We recommend placing any digital wireless receivers at least two meters away from the USB 3.0 device and its cabling. Below is a link to a study by Intel regarding this interference. http://www.intel.com/content/www/us/en/io/universal-serial-bus/usb3-frequency-interference-paper.html Q: How do I register my Relay G10/G10S/G10T/G10TII System? A: You can register on your account: Gear Registration Dimensions - G10 Receiver: H 3.5"; W 4"; L 4" Transmitter: 2" long after inserted into instrument Total boxed weight: 3 lbs. Dimensions - G10S Receiver: H 2"; W 3.5"; L 5" Transmitter: 2" long after inserted into instrument Total boxed weight: 4 lbs.

Desplázate hacia abajo para ver las instrucciones en español. Faites défiler la page vers le bas pour trouver des instructions en français. Anweisungen auf Deutsch finden Sie weiter unten. Per le istruzioni in Italiano scorrete verso il basso. Overview: For those who have access to a Spider V (MKI or MKII) amp and wish to update the G10T Transmitter, it must be done in the order shown below (first update the amp, then the G10). We strongly suggest updating the amp with the latest version of the Line 6 Updater from a desktop/laptop computer, even though it is possible to update the amp from a mobile device. Video Tutorial: Updating a Relay-Ready Spider V Amp and G10T Transmitter With a Mac Computer Video Tutorial: Updating a Relay-Ready Spider V Amp and G10T Transmitter With a Windows Computer I. Update the Spider V Amp Firmware With a Computer First, (for Windows users) download and install the Spider V drivers Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under "Free Software Downloads" to: [Spider V 60], [Line 6 Drivers], [your PC OS] Click "GO" The page will update with the Line 6 drivers for the Spider V. Click 'GET DOWNLOAD' to download the driver installer to your computer. Log in to your free Line 6 User account (or create a new account) Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the driver installer When the installer has been downloaded, double-click on it and follow the instructions to install it in your computer Next, download and install the Line 6 Updater for Spider V Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under"Free Software Downloads" to: [spider V 30], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the Line 6 Updater for the Spider V. Click 'GET DOWNLOAD' to download the updater program to your computer. Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the updater installer When the program has been downloaded, double-click on it and follow the instructions to install it in your computer Lastly, update the Spider V amp Connect the Spider V’s USB port to your computer with a traditional USB cable Slide the "SELECT" switch to the USB port labeled Mac/PC Turn the amp on Open the Line 6 Updater application and sign in with your Line 6 User Account Click on the Spider V amp Click the “Update” button next to the latest firmware version at the top Follow the prompts to begin the update process Do not turn off or unplug your Spider V or computer during the update Watch for the update status to be completed on the Spider V LCD. Once completed, the amp will restart. Disconnect and reconnect the USB cable, then repeat the process for the G10T Transmitter Note: If you experience a failed update or your amp locks up during boot up, you can hold down the Amp and FX buttons to enter Update Mode. Once it's in Update Mode, attempt the update procedure again. II. Update the G10T Firmware with the Spider V Amp Make sure the Spider V amp is still connected to the computer, and that the computer is still connected to the internet Insert the G10T all the way into the Spider's Input jack Ensure that the "SELECT" switch is still engaged with the USB port labeled "Mac/PC". Turn on your Spider amp if it's off. Run the Line 6 Updater program. Sign in to your Line 6 User Account. Click on “Relay G10T” Click the “Update” button next to the latest firmware version. Follow the prompts to begin the update process. Important: Do not turn off or unplug your Spider V amp or computer during the update. The Updater will say the amp is resetting, but take note of the amp's display, as it will continue updating, ultimately showing "Part 1 of 1 100% Updating Transmttr". The amp will reset itself, ending the update process. Cómo actualizar el firmware del transmisor G10 mediante los amplificadores Spider V Descripción general: Aquellos usuarios que dispongan de un amplificador Spider V (MKI o MKII) y deseen actualizar el transmisor G10T, el proceso debe realizarse en el orden indicado a continuación (primero actualizar el amplificador y luego el G10). Recomendamos encarecidamente actualizar el amplificador con la última versión del Line 6 Updater desde un ordenador de sobremesa/portátil, aunque puede hacerse desde un dispositivo móvil. Tutorial en vídeo: Actualizar un transmisor G10T y un amplificador Spider V compatible con Relay con un ordenador Mac Tutorial en vídeo: Actualizar un transmisor G10T y un amplificador Spider V compatible con Relay con un ordenador Windows I. Actualizar el firmware del amplificador Spider V con un ordenador En primer lugar, (para usuarios de Windows) descarga e instala los controladores del Spider V Visita Line6.com y haz clic en [Soporte] Selecciona “Downloads” y, en las tres ventanas desplegables de “Free Software Downloads”, selecciona “Spider V 60”, “Line 6 Drivers”, “el sistema operativo de tu PC”. Haz clic en [GO]. La página se actualizará con los controladores de Line 6 para el Spider V. Haz clic en [GET DOWNLOAD] para descargar el instalador del controlador en tu ordenador. Inicia sesión en tu cuenta de usuario gratuita de Line 6 (o bien crea una cuenta nueva). Haz clic en [ACCEPT AND DOWNLOAD] y sigue las instrucciones para guardar el instalador del controlador. Una vez descargado el instalador, haz doble clic en él y sigue las instrucciones para instalarlo en tu ordenador. A continuación, descarga e instala el Line 6 Updater para Spider V Visita Line6.com y haz clic en [Soporte]. Selecciona “Downloads” y, en las tres ventanas desplegables de “Free Software Downloads”, selecciona “Spider V 30”, “Line 6 Updater”, “el sistema operativo de tu Mac o PC”. Haz clic en [GO]. La página se actualizará con el actualizador Line 6 para el Spider V. Haz clic en [GET DOWNLOAD] para descargar el programa del actualización en tu ordenador. Haz clic en [ACCEPT AND DOWNLOAD] y sigue las instrucciones para guardar el instalador del actualizador. Una vez descargado el programa, haz doble clic en él y sigue las instrucciones para instalarlo en tu ordenador. Por último, actualiza el amplificador Spider V Conecta el puerto USB del Spider V a tu ordenador con un cable USB tradicional. Desliza el conmutador SELECT hasta el puerto USB marcado como Mac/PC. Activa el amplificador. Abre la aplicación Line 6 Updater e inicia sesión con tu cuenta de usuario de Line 6. Haz clic en el amplificador Spider V. Haz clic en el botón [Update] situado junto a la última versión del firmware en la parte superior. Sigue las instrucciones para empezar el proceso de actualización. No desactives ni desconectes tu Spider V ni el ordenador durante la actualización. Consulta el estado de la actualización en la pantalla LCD de Spider V. Una vez completada, el amplificador se reiniciará. Desconecta y vuelve a conectar el cable USB; a continuación, repite el proceso para el transmisor G10T. Nota: Si falla la actualización o si tu amplificador se bloquea durante el arranque, puedes mantener pulsados los botones AMP y FX para entrar en el modo Update. Una vez en el modo Update, intenta realizar nuevamente el procedimiento de actualización. II. Actualizar el firmware del G10T con el amplificador Spider V Comprueba que el amplificador Spider V sigue conectado al ordenador y que éste sigue conectado a Internet. Inserta totalmente el G10T en el jack de entrada del Spider. Comprueba que el conmutador SELECT sigue conectado al puerto USB marcado como “Mac/PC”. Activa el amplificador Spider si está desactivado. Ejecuta el programa Line 6 Updater. Inicia sesión en tu cuenta de usuario de Line 6. Haz clic en [Relay G10T]. Haz clic en el botón [Update] situado junto a la última versión del firmware. Sigue las instrucciones para empezar el proceso de actualización. Importante: No desactives ni desconectes tu amplificador Spider V ni el ordenador durante la actualización. El Updater notificará que el amplificador se está reiniciando, pero observa la pantalla del amplificador, ya que continuará actualizándose y, al final, mostrará “Part 1 of 1 100% Updating Transmttr”. El amplificador se reiniciará, finalizando el proceso de actualización. Mise à jour du système de l’émetteur G10 via les amplis Spider V Aperçu: Si vous disposez d’un ampli Spider V (MKI ou MKII) et souhaitez mettre l’émetteur G10T à jour, suivez impérativement l’ordre indiqué ci-dessous (mise à jour de l’ampli avant celle du G10). Nous recommandons vivement de mettre l’ampli à jour avec la dernière version de l’application Line 6 Updater à partir d’un ordinateur fixe ou portable même s’il est possible de le faire à partir d’un dispositif mobile. Tutoriel vidéo: Mise à jour d’un ampli Spider V compatible Relay et d’un émetteur G10T avec un ordinateur Mac Tutoriel vidéo: Mise à jour d’un ampli Spider V compatible Relay et d’un émetteur G10T avec un ordinateur Windows I. Mise à jour du système de l’ampli Spider V avec un ordinateur (Pour utilisateurs Windows) Commencez par télécharger et installer les pilotes Spider V. Rendez-vous sur Line6.com et cliquez sur [Assistance]. Sélectionnez «Downloads» et réglez les trois menus déroulants sous «Free Software Downloads» sur «Spider V 60», «Line 6 Drivers», «le système de votre ordinateur». Cliquez sur [GO]. La page affiche les pilotes Line 6 pour le Spider V. Cliquez sur [GET DOWNLOAD] pour télécharger l’installeur de pilote sur votre ordinateur. Connectez-vous à votre compte utilisateur Line 6 gratuit (ou créez un compte). Cliquez sur [ACCEPT AND DOWNLOAD] et suivez les instructions pour sauvegarder l’installeur de pilote. Quand l’installeur est téléchargé, double-cliquez dessus et suivez les instructions pour l’installer sur votre ordinateur. Ensuite, téléchargez et installez l’application Line 6 Updater pour Spider V. Rendez-vous sur Line6.com et cliquez sur [Assistance]. Sélectionnez «Downloads» et réglez les trois menus déroulants sous «Free Software Downloads» sur «Spider V 30», «Line 6 Updater», «votre système Mac ou PC». Cliquez sur [GO]. La page affiche l’application Line 6 Updater pour le Spider V. Cliquez sur [GET DOWNLOAD] pour télécharger l’application de mise à jour sur votre ordinateur. Cliquez sur [ACCEPT AND DOWNLOAD] et suivez les instructions pour sauvegarder l’installeur de l’Updater. Quand le programme a été téléchargé, double-cliquez dessus et suivez les instructions pour l’installer sur votre ordinateur. Pour finir, mettez l’ampli Spider V à jour Branchez la prise USB du Spider V à votre ordinateur avec un câble USB conventionnel. Faites glisser le commutateur SELECT sur le port USB Mac/PC. Mettez l’ampli sous tension. Ouvrez l’application Line 6 Updater et identifiez-vous avec votre compte utilisateur Line 6. Cliquez sur l’ampli Spider V. Cliquez sur le bouton [Update] à côté de la version la plus récente du système en tête de liste. Suivez les instructions pour lancer la mise à jour. N’éteignez pas et ne débranchez pas le Spider V ou l’ordinateur durant la mise à jour. Surveillez l’évolution de la mise à jour sur l’écran LCD du Spider V. A la fin, l’ampli redémarre. Débranchez et rebranchez le câble USB puis recommencez l’opération pour l’émetteur G10T. Remarque: Si la mise à jour échoue ou si votre ampli se bloque durant le redémarrage, maintenez les boutons AMP et FX enfoncés pour passer en mode Update. Une fois en mode Update, recommencez la procédure de mise à jour. II. Mise à jour du système du G10T avec l’ampli Spider V Vérifiez que l’ampli Spider V est toujours connecté à l’ordinateur et que l’ordinateur est toujours connecté à internet. Insérez le G10T à fond dans la prise Input du Spider. Vérifiez que le commutateur SELECT est toujours réglé sur le port USB Mac/PC. Allumez l’ampli Spider s’il est éteint. Lancez l’application Line 6 Updater. Identifiez-vous avec votre compte utilisateur Line 6. Cliquez sur [Relay G10T]. Cliquez sur le bouton [Update] à côté de la version la plus récente du système. Suivez les instructions pour lancer la mise à jour. Important: N’éteignez pas et ne débranchez pas le Spider V ou l’ordinateur durant la mise à jour. L’Updater signale que l’ampli se réinitialise mais surveillez l’écran de l’ampli qui finira par afficher «Part 1 of 1 100% Updating Transmttr». L’ampli se réinitialise alors, concluant ainsi la mise à jour. Firmware-Aktualisierung des G10-Senders mit einem Spider V-Verstärker Vorweg: Wer Zugriff auf einen Spider V (MKI oder MKII) Verstärker hat und seinen G10T-Sender aktualisieren möchte, muss in der nachfolgend beschriebenen Reihenfolge vorgehen (erst der Amp, dann der G10). Wir möchten Ihnen ans Herz legen, den Verstärker mit der aktuellen Line 6 Updater-Version von einem Computer/Laptop aus zu aktualisieren, wenngleich dies auch mit einem Mobilgerät möglich ist. Video-Tutorial: Aktualisieren eines Relay-fähigen Spider V-Verstärkers und des G10T-Senders mit einem Mac-Computer Video-Tutorial: Aktualisieren eines Relay-fähigen Spider V-Verstärkers und des G10T-Senders mit einem Windows-Computer I. Aktualisieren der Spider V-Verstärker-Firmware mit einem Computer (Für Windows-Anwender:) Laden Sie sich die Spider V-Treiber herunter und installieren Sie sie Surfen Sie zu Line6.com und klicken Sie auf [Support]. Wählen Sie “Downloads” und mit den drei Listenfenstern unter “Free Software Downloads” zunächst “Spider V 60”, dann “Line 6 Drivers” und Ihr Computer-Betriebssystem. Klicken Sie auf [GO]. Jetzt werden die Line 6-Treiber für die Spider V-Amps angezeigt. Klicken Sie auf [GET DOWNLOAD], um sich den Treiber herunterzuladen. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein (oder legen Sie sich ein Konto an). Klicken Sie auf [ACCEPT AND DOWNLOAD] und befolgen Sie die Hinweise zum Sichern des Installationsprogramms. Doppelklicken Sie auf das heruntergeladene Installationsprogramm und befolgen Sie die Hinweise für die Installation auf dem Rechner. Laden Sie sich jetzt den “Line 6 Updater” für den Spider V herunter Surfen Sie zu Line6.com und klicken Sie auf [Support]. Wählen Sie “Downloads” und mit den drei Listenfenstern unter “Free Software Downloads” zunächst “Spider V 30”, dann “Line 6 Updater” und Ihr Computer-Betriebssystem. Klicken Sie auf [GO]. Jetzt werden die Line 6 Updater-Treiber für die Spider V-Amps angezeigt. Klicken Sie auf [GET DOWNLOAD], um sich das Updater-Programm herunterzuladen. Klicken Sie auf [ACCEPT AND DOWNLOAD] und befolgen Sie die Hinweise zum Sichern des Updaters. Doppelklicken Sie auf das heruntergeladene Programm und befolgen Sie die Hinweise für die Installation auf dem Rechner. Aktualisieren Sie Ihren Spider V-Verstärker Schließen Sie den USB-Port des Spider V mit einem geeigneten Kabel an den Computer an. Schieben Sie den SELECT-Schalter zum USB-Port mit der Beschriftung “Mac/PC”. Schalten Sie den Verstärker ein. Öffnen Sie den “Line 6 Updater” und loggen Sie sich in Ihr Line 6-Konto ein. Klicken Sie auf [Spider V]. Klicken Sie auf den [Update]-Button neben der aktuellen Firmware-Version (ganz oben). Befolgen Sie die Anweisungen, um die Aktualisierung zu starten. Schalten Sie den Spider V bzw. Computer bei laufender Aktualisierung nicht aus und lösen Sie nie die Verbindung. Das LC-Display des Spider V informiert über den Fortgang der Aktualisierung. Am Ende des Vorgangs wird der Amp neu gestartet. Lösen Sie die USB-Verbindung und Wiederholen Sie den Vorgang für den G10T-Sender. Anmerkung: Wenn die Aktualisierung fehlschlägt oder der Verstärker beim Hochfahren hängen bleibt, können Sie den AMP- und FX-Taster gedrückt halten, um in den Update-Modus zu wechseln. Wiederholen Sie die Aktualisierung im Update-Modus noch einmal. II. Aktualisieren der G10T-Firmware mit dem Spider V-Verstärker Der Spider V-Verstärker muss noch mit dem Computer verbunden sein – und der Rechner muss einen Internetzugang haben. Schieben Sie den G10T komplett in die INPUT-Buchse des Spider. Schieben Sie den SELECT-Schalter zum USB-Port namens “Mac/PC”. Schalten Sie den Spider-Verstärker bei Bedarf ein. Starten Sie “Line 6 Updater”. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein. Klicken Sie auf [Relay G10T]. Klicken Sie auf den [Update]-Button neben der aktuellen Firmware-Version. Befolgen Sie die Anweisungen, um die Aktualisierung zu starten. Wichtig: Schalten Sie den Spider V bzw. Computer bei laufender Aktualisierung nicht aus und lösen Sie nie die Verbindung. Der “Updater” zeigt an, dass der Verstärker zurückgestellt wird. Im Display des Amps wird der Fortgang der Aktualisierung angezeigt und wenig später “Part 1 of 1 100% Updating Transmttr”. Der Verstärker wird schließlich zurückgestellt – die Aktualisierung ist beendet. Come Aggiornare il Firmware del Trasmettitore G10 tramite Amplificatori Spider V Panoramica: Coloro che hanno a disposizione un ampli Spider V (MKI o MKII) e vogliono aggiornare il Trasmettitore G10T, dovranno farlo seguendo l’ordine indicato qui di seguito (prima aggiornare l’ampli, poi il G10) Sebbene sia possibile farlo anche da dispositivo mobile, vi consigliamo vivamente di aggiornare l’ampli con l’ultima versione del Line 6 Updater da un computer desktop/laptop. Tutorial Video: Aggiornare un Ampli Spider V Relay-Ready e un Trasmettitore G10T Con un Computer Mac Tutorial Video: Aggiornare un Ampli Spider V Relay-Ready e un Trasmettitore G10T Con un Computer Windows I. Aggiornare il firmware di un Ampli Spider V Con un Computer Prima di tutto, (per utenti Windows) scaricate e installate i driver dello Spider V Andate su Line6.com e cliccate su [Support] Scegliete “Downloads” e selezionate nei tre menu a discesa di “Free Software Downloads” “Spider V 60”, “Line 6 Drivers” e “sistema operativo del vostro PC”. Cliccate [GO]. La pagina si aggiornerà con i driver Line 6 per lo Spider V. Cliccate [GET DOWNLOAD] per scaricare sul vostro computer l’installer del driver. Loggatevi con il vostro account gratuito Line 6 (o create un nuovo account). Cliccate [ACCEPT AND DOWNLOAD] (Accetta e Scarica) e seguite le istruzioni per salvare l’installer del driver. Quando l’installer è stato scaricato, per installarlo sul vostro computer fate doppio click su di esso e seguite le istruzioni. Poi, scaricate e installate Line 6 Updater per lo Spider V Andate su Line6.com e cliccate su [Support]. Scegliete “Downloads” e selezionate nei tre menu a discesa di “Free Software Downloads” “Spider V 30”, “Line 6 Updater” e “sistema operativo Mac o PC”. Cliccate [GO]. La pagina si aggiornerà con l’Updater Line 6 per lo Spider V. Cliccate [GET DOWNLOAD] per scaricare sul vostro computer il programma di aggiornamento (Updater). Cliccate [ACCEPT AND DOWNLOAD] (Accetta e Scarica) e seguite le istruzioni per salvare l’installer dell’Updater. Quando il programma è stato scaricato, per installarlo sul vostro computer fate doppio click su di esso e seguite le istruzioni. Infine, aggiornate l’ampli Spider V Collegate la porta USB dello Spider V al computer con un normale cavo USB. Spostate il selettore SELECT sulla porta USB contrassegnata con Mac/PC. Accendete l’ampli. Aprite l’applicazione Line 6 Updater e registratevi con il vostro Account Line 6. Cliccate sull’ampli Spider V. Cliccate il pulsante [Update] in alto vicino all’ultima versione del firmware. Per iniziare l’aggiornamento seguite le istruzioni. Durante l’aggiornamento non spegnete né scollegate lo Spider V o il computer. Verificate sull’LCD dello Spider V che l’aggiornamento sia completato. Al termine, l’ampli si riavvierà. Scollegate e ricollegare il cavo USB, poi ripetete il procedimento per il Trasmettitore G10T. Nota: Se l’aggiornamento non va a buon fine o l’ampli si blocca all’accensione, tenete premuti i pulsanti AMP e FX per entrare in modalità Update. Una volta in modalità Update, eseguite di nuovo la procedura di aggiornamento. II. Aggiornare il firmware del G10T con l’Ampli Spider V Assicuratevi che l’ampli Spider V sia ancora collegato al computer e che il computer sia collegato ad internet. Inserite completamente il G10T nel jack di ingresso dello Spider. Assicuratevi che il selettore SELECT sia ancora posizionato sulla porta USB contrassegnata “Mac/PC”. Accendete il vostro Ampli Spider, se è spento. Lanciate il programma Line 6 Updater. Eseguite il login al vostro Account Line 6. Cliccate su [Relay G10T]. Cliccate il pulsante [Update] vicino all’ultima versione del firmware. Per iniziare l’aggiornamento seguite le istruzioni. Importante: Durante l’aggiornamento non spegnete né scollegate lo Spider V o il computer. L’Updater indicherà che l’ampli si sta resettando, ma voi guardate lo schermo dell’ampli, che continuerà l’aggiornamento, finché al termine scriverà “Part 1 of 1 100% Updating Transmttr”. L’ampli si resetterà, terminando il procedimento di aggiornamento.

This update can be performed with either a PC (on Windows 7 or Windows 8) or with a Mac (on OS X Mountain Lion, Mavericks, or Yosemite). A micro-USB cable (included with G70) is necessary to connect the device to be updated to the computer. Please note that a Line 6 account and password will also be required, in order to download the Updater app and to sign into the Updater app when launched. If you do not already have an account, you can create one at https://line6.com/login.html. Part 1: Installing the Line 6 Updater app: Visit line6.com and sign in using the appropriate account. Go to the downloads page at www.line6.com/software and download the Line 6 Updater app for Mac or Windows. Once the Line 6 Updater app is downloaded, double-click the file to install the app on the computer. You will be guided through the installation process. Once the app is successfully installed, proceed to Part 2 “ Updating a Relay TB516 G Transmitter. Part 2: Updating a Relay TB516 G Transmitter: 1. Launch the Line 6 Updater app. 2. Once the app is launched, enter your appropriate Line 6 username and password, and then click the Sign In button. 3. Connect the micro-USB cable to the computer, and connect the other end to the TB516 G transmitter that is to be updated. It is recommended that there are no batteries in the transmitter for the update process. The first time this step is performed may take up to two minutes, depending on the speed of a user's internet connection, as the machine will attempt to install a driver. Subsequent attempts of this step should occur instantaneously if the same USB port is used on the machine. The Relay TB516 G transmitter should now appear, as below: 4. Click on the Relay TB516 G Transmitter to select it 5. Click on the 'Update' button towards the right, at the very top of the list. 6. Click the 'Continue' button at the upper right 7. Click the 'Accept' button at the upper right. 8. Click the 'Next' button at the lower right of the above screen 9. Please confirm that 'Firmware Version 1.xx' is now displayed in this window. You may now disconnect the Relay TB516 G Transmitter. Click the 'Continue' button and you will be able to connect another device to update, as necessary. * Note: if the update process should fail for any reason during step 8, please try the following: Disconnect the Relay TB516 G from the micro-USB cable. Insert a pair of AA batteries. Power on the transmitter. After 5 seconds, power off the transmitter. Remove the batteries and connect the transmitter to the micro-USB cable as in Step 3 of the update instructions, and continue with the update procedure. Part 3: Updating a Relay G70 Receiver: 1. Launch the Line 6 Updater app (if the app is already open, proceed to the next step). 2. Once the app is launched, enter the appropriate Line 6 username and password, click the 'Sign In' button. You will be brought to the following screen: 3. Connect one end of the micro-USB cable to a USB 2.0 port on the computer (hubs are not supported). 4. With the power switch of the G70 receiver in the '0' (off) position, connect the unit to the other end of the micro-USB cable. 5. Put the power switch of the G70 receiver in the '1' (on) position. The receiver's audio LED should appear solid red and the 'LINE 6' splash screen should appear on the unit's display: * on some USB ports with some computers, it has been observed that the receiver may not remain on the 'LINE 6' screen. Should this happen, please put the power switch back to '0' and then back to 'I' again and repeat this if necessary until the device remains on the 'LINE 6' screen, as above. 6. The Relay G70 Receiver icon should now appear within the app 7. Click on the Relay G70 Receiver to select it 8. Click on the 'Update' button towards the right, at the very top of the list. 9. Click the 'Continue' button at the upper right 10. Click the 'Accept' button at the upper right. 11. Click the 'Next' button at the lower right 12. Please confirm that 'Firmware Version 1.xx' is now displayed in this window. You may now disconnect the receiver. Click the 'Continue' button and you will be able to connect another device to update, as necessary. * Note: if the update process should fail for any reason during step 12, please try the following: Put the Relay G70 Receiver's power switch into the '0' (off) position. Return to Step 5 and continue with the update procedure. If the updating process should fail for any reason, please follow these instructions: For the Relay TB516 G Transmitter: Please disconnect the transmitter from your computer's USB and close the Line 6 Updater app. Insert a pair of batteries into the transmitter. Power the transmitter on and leave it on for at least 5 seconds. Power the transmitter off. Remove the batteries from the transmitter. Reconnect the transmitter to your computer's USB. Launch the Line 6 Updater app again, sign in with your Line 6 username and password, and follow the instructions that appear to update your Relay TB516 G Transmitter. For the Relay G70 Receiver: Please disconnect the G70 receiver from your computer's USB and close the Line 6 Updater app. Reconnect the receiver to your computer's USB and make sure its power switch is in the 'I' (on) position. The receiver should display 'LINE 6' and this should remain on the display. If it does not, please disconnect the G70 receiver and then reconnect it to your computer's USB, so that you see it continues to display 'LINE 6'. In some cases, it is possible that this may take more than one attempt. Once the LINE 6 screen remains displayed on your G70, please launch the Line 6 Updater app again, sign in with your Line 6 username and password, and follow the instructions that appear to update your Relay G70 Receiver.

Device Positioning for Updating XD-V7x Transmitters and Receivers Updating the TBP12 Transmitter (Relay G50, G90, XD-V55L, XD-V70L, XD-V75L) Updating the TBP06 Transmitter (Relay G30, XD-V30L, XD-V35L)