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  1. rvroberts

    Thank You!

    Thank you Line 6 and the Helix team - that was a nice clean update! How it should have always been! Well done.
  2. FUUUUUCKKKKK! Where is line 6 monkey update for OS Catalina??? The wait is too long!!!!!
  3. Backed up everything as recommended but lost all my bank/snapshot names... anyone else?
  4. Desplázate hacia abajo para ver las instrucciones en español. Faites défiler la page vers le bas pour trouver des instructions en français. Anweisungen auf Deutsch finden Sie weiter unten. Per le istruzioni in Italiano scorrete verso il basso. Overview: For those who have access to a Spider V (MKI or MKII) amp and wish to update the G10T Transmitter, it must be done in the order shown below (first update the amp, then the G10). We strongly suggest updating the amp with the latest version of the Line 6 Updater from a desktop/laptop computer, even though it is possible to update the amp from a mobile device. Video Tutorial: Updating a Relay-Ready Spider V Amp and G10T Transmitter With a Mac Computer Video Tutorial: Updating a Relay-Ready Spider V Amp and G10T Transmitter With a Windows Computer I. Update the Spider V Amp Firmware With a Computer First, (for Windows users) download and install the Spider V drivers Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under "Free Software Downloads" to: [Spider V 60], [Line 6 Drivers], [your PC OS] Click "GO" The page will update with the Line 6 drivers for the Spider V. Click 'GET DOWNLOAD' to download the driver installer to your computer. Log in to your free Line 6 User account (or create a new account) Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the driver installer When the installer has been downloaded, double-click on it and follow the instructions to install it in your computer Next, download and install the Line 6 Updater for Spider V Go to Line6.com and click on "Support" Select "Downloads" and set the three pulldown windows under"Free Software Downloads" to: [spider V 30], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the Line 6 Updater for the Spider V. Click 'GET DOWNLOAD' to download the updater program to your computer. Click on 'ACCEPT AND DOWNLOAD' and follow the instructions to save the updater installer When the program has been downloaded, double-click on it and follow the instructions to install it in your computer Lastly, update the Spider V amp Connect the Spider V’s USB port to your computer with a traditional USB cable Slide the "SELECT" switch to the USB port labeled Mac/PC Turn the amp on Open the Line 6 Updater application and sign in with your Line 6 User Account Click on the Spider V amp Click the “Update” button next to the latest firmware version at the top Follow the prompts to begin the update process Do not turn off or unplug your Spider V or computer during the update Watch for the update status to be completed on the Spider V LCD. Once completed, the amp will restart. Disconnect and reconnect the USB cable, then repeat the process for the G10T Transmitter Note: If you experience a failed update or your amp locks up during boot up, you can hold down the Amp and FX buttons to enter Update Mode. Once it's in Update Mode, attempt the update procedure again. II. Update the G10T Firmware with the Spider V Amp Make sure the Spider V amp is still connected to the computer, and that the computer is still connected to the internet Insert the G10T all the way into the Spider's Input jack Ensure that the "SELECT" switch is still engaged with the USB port labeled "Mac/PC". Turn on your Spider amp if it's off. Run the Line 6 Updater program. Sign in to your Line 6 User Account. Click on “Relay G10T” Click the “Update” button next to the latest firmware version. Follow the prompts to begin the update process. Important: Do not turn off or unplug your Spider V amp or computer during the update. The Updater will say the amp is resetting, but take note of the amp's display, as it will continue updating, ultimately showing "Part 1 of 1 100% Updating Transmttr". The amp will reset itself, ending the update process. Cómo actualizar el firmware del transmisor G10 mediante los amplificadores Spider V Descripción general: Aquellos usuarios que dispongan de un amplificador Spider V (MKI o MKII) y deseen actualizar el transmisor G10T, el proceso debe realizarse en el orden indicado a continuación (primero actualizar el amplificador y luego el G10). Recomendamos encarecidamente actualizar el amplificador con la última versión del Line 6 Updater desde un ordenador de sobremesa/portátil, aunque puede hacerse desde un dispositivo móvil. Tutorial en vídeo: Actualizar un transmisor G10T y un amplificador Spider V compatible con Relay con un ordenador Mac Tutorial en vídeo: Actualizar un transmisor G10T y un amplificador Spider V compatible con Relay con un ordenador Windows I. Actualizar el firmware del amplificador Spider V con un ordenador En primer lugar, (para usuarios de Windows) descarga e instala los controladores del Spider V Visita Line6.com y haz clic en [Soporte] Selecciona “Downloads” y, en las tres ventanas desplegables de “Free Software Downloads”, selecciona “Spider V 60”, “Line 6 Drivers”, “el sistema operativo de tu PC”. Haz clic en [GO]. La página se actualizará con los controladores de Line 6 para el Spider V. Haz clic en [GET DOWNLOAD] para descargar el instalador del controlador en tu ordenador. Inicia sesión en tu cuenta de usuario gratuita de Line 6 (o bien crea una cuenta nueva). Haz clic en [ACCEPT AND DOWNLOAD] y sigue las instrucciones para guardar el instalador del controlador. Una vez descargado el instalador, haz doble clic en él y sigue las instrucciones para instalarlo en tu ordenador. A continuación, descarga e instala el Line 6 Updater para Spider V Visita Line6.com y haz clic en [Soporte]. Selecciona “Downloads” y, en las tres ventanas desplegables de “Free Software Downloads”, selecciona “Spider V 30”, “Line 6 Updater”, “el sistema operativo de tu Mac o PC”. Haz clic en [GO]. La página se actualizará con el actualizador Line 6 para el Spider V. Haz clic en [GET DOWNLOAD] para descargar el programa del actualización en tu ordenador. Haz clic en [ACCEPT AND DOWNLOAD] y sigue las instrucciones para guardar el instalador del actualizador. Una vez descargado el programa, haz doble clic en él y sigue las instrucciones para instalarlo en tu ordenador. Por último, actualiza el amplificador Spider V Conecta el puerto USB del Spider V a tu ordenador con un cable USB tradicional. Desliza el conmutador SELECT hasta el puerto USB marcado como Mac/PC. Activa el amplificador. Abre la aplicación Line 6 Updater e inicia sesión con tu cuenta de usuario de Line 6. Haz clic en el amplificador Spider V. Haz clic en el botón [Update] situado junto a la última versión del firmware en la parte superior. Sigue las instrucciones para empezar el proceso de actualización. No desactives ni desconectes tu Spider V ni el ordenador durante la actualización. Consulta el estado de la actualización en la pantalla LCD de Spider V. Una vez completada, el amplificador se reiniciará. Desconecta y vuelve a conectar el cable USB; a continuación, repite el proceso para el transmisor G10T. Nota: Si falla la actualización o si tu amplificador se bloquea durante el arranque, puedes mantener pulsados los botones AMP y FX para entrar en el modo Update. Una vez en el modo Update, intenta realizar nuevamente el procedimiento de actualización. II. Actualizar el firmware del G10T con el amplificador Spider V Comprueba que el amplificador Spider V sigue conectado al ordenador y que éste sigue conectado a Internet. Inserta totalmente el G10T en el jack de entrada del Spider. Comprueba que el conmutador SELECT sigue conectado al puerto USB marcado como “Mac/PC”. Activa el amplificador Spider si está desactivado. Ejecuta el programa Line 6 Updater. Inicia sesión en tu cuenta de usuario de Line 6. Haz clic en [Relay G10T]. Haz clic en el botón [Update] situado junto a la última versión del firmware. Sigue las instrucciones para empezar el proceso de actualización. Importante: No desactives ni desconectes tu amplificador Spider V ni el ordenador durante la actualización. El Updater notificará que el amplificador se está reiniciando, pero observa la pantalla del amplificador, ya que continuará actualizándose y, al final, mostrará “Part 1 of 1 100% Updating Transmttr”. El amplificador se reiniciará, finalizando el proceso de actualización. Mise à jour du système de l’émetteur G10 via les amplis Spider V Aperçu: Si vous disposez d’un ampli Spider V (MKI ou MKII) et souhaitez mettre l’émetteur G10T à jour, suivez impérativement l’ordre indiqué ci-dessous (mise à jour de l’ampli avant celle du G10). Nous recommandons vivement de mettre l’ampli à jour avec la dernière version de l’application Line 6 Updater à partir d’un ordinateur fixe ou portable même s’il est possible de le faire à partir d’un dispositif mobile. Tutoriel vidéo: Mise à jour d’un ampli Spider V compatible Relay et d’un émetteur G10T avec un ordinateur Mac Tutoriel vidéo: Mise à jour d’un ampli Spider V compatible Relay et d’un émetteur G10T avec un ordinateur Windows I. Mise à jour du système de l’ampli Spider V avec un ordinateur (Pour utilisateurs Windows) Commencez par télécharger et installer les pilotes Spider V. Rendez-vous sur Line6.com et cliquez sur [Assistance]. Sélectionnez «Downloads» et réglez les trois menus déroulants sous «Free Software Downloads» sur «Spider V 60», «Line 6 Drivers», «le système de votre ordinateur». Cliquez sur [GO]. La page affiche les pilotes Line 6 pour le Spider V. Cliquez sur [GET DOWNLOAD] pour télécharger l’installeur de pilote sur votre ordinateur. Connectez-vous à votre compte utilisateur Line 6 gratuit (ou créez un compte). Cliquez sur [ACCEPT AND DOWNLOAD] et suivez les instructions pour sauvegarder l’installeur de pilote. Quand l’installeur est téléchargé, double-cliquez dessus et suivez les instructions pour l’installer sur votre ordinateur. Ensuite, téléchargez et installez l’application Line 6 Updater pour Spider V. Rendez-vous sur Line6.com et cliquez sur [Assistance]. Sélectionnez «Downloads» et réglez les trois menus déroulants sous «Free Software Downloads» sur «Spider V 30», «Line 6 Updater», «votre système Mac ou PC». Cliquez sur [GO]. La page affiche l’application Line 6 Updater pour le Spider V. Cliquez sur [GET DOWNLOAD] pour télécharger l’application de mise à jour sur votre ordinateur. Cliquez sur [ACCEPT AND DOWNLOAD] et suivez les instructions pour sauvegarder l’installeur de l’Updater. Quand le programme a été téléchargé, double-cliquez dessus et suivez les instructions pour l’installer sur votre ordinateur. Pour finir, mettez l’ampli Spider V à jour Branchez la prise USB du Spider V à votre ordinateur avec un câble USB conventionnel. Faites glisser le commutateur SELECT sur le port USB Mac/PC. Mettez l’ampli sous tension. Ouvrez l’application Line 6 Updater et identifiez-vous avec votre compte utilisateur Line 6. Cliquez sur l’ampli Spider V. Cliquez sur le bouton [Update] à côté de la version la plus récente du système en tête de liste. Suivez les instructions pour lancer la mise à jour. N’éteignez pas et ne débranchez pas le Spider V ou l’ordinateur durant la mise à jour. Surveillez l’évolution de la mise à jour sur l’écran LCD du Spider V. A la fin, l’ampli redémarre. Débranchez et rebranchez le câble USB puis recommencez l’opération pour l’émetteur G10T. Remarque: Si la mise à jour échoue ou si votre ampli se bloque durant le redémarrage, maintenez les boutons AMP et FX enfoncés pour passer en mode Update. Une fois en mode Update, recommencez la procédure de mise à jour. II. Mise à jour du système du G10T avec l’ampli Spider V Vérifiez que l’ampli Spider V est toujours connecté à l’ordinateur et que l’ordinateur est toujours connecté à internet. Insérez le G10T à fond dans la prise Input du Spider. Vérifiez que le commutateur SELECT est toujours réglé sur le port USB Mac/PC. Allumez l’ampli Spider s’il est éteint. Lancez l’application Line 6 Updater. Identifiez-vous avec votre compte utilisateur Line 6. Cliquez sur [Relay G10T]. Cliquez sur le bouton [Update] à côté de la version la plus récente du système. Suivez les instructions pour lancer la mise à jour. Important: N’éteignez pas et ne débranchez pas le Spider V ou l’ordinateur durant la mise à jour. L’Updater signale que l’ampli se réinitialise mais surveillez l’écran de l’ampli qui finira par afficher «Part 1 of 1 100% Updating Transmttr». L’ampli se réinitialise alors, concluant ainsi la mise à jour. Firmware-Aktualisierung des G10-Senders mit einem Spider V-Verstärker Vorweg: Wer Zugriff auf einen Spider V (MKI oder MKII) Verstärker hat und seinen G10T-Sender aktualisieren möchte, muss in der nachfolgend beschriebenen Reihenfolge vorgehen (erst der Amp, dann der G10). Wir möchten Ihnen ans Herz legen, den Verstärker mit der aktuellen Line 6 Updater-Version von einem Computer/Laptop aus zu aktualisieren, wenngleich dies auch mit einem Mobilgerät möglich ist. Video-Tutorial: Aktualisieren eines Relay-fähigen Spider V-Verstärkers und des G10T-Senders mit einem Mac-Computer Video-Tutorial: Aktualisieren eines Relay-fähigen Spider V-Verstärkers und des G10T-Senders mit einem Windows-Computer I. Aktualisieren der Spider V-Verstärker-Firmware mit einem Computer (Für Windows-Anwender:) Laden Sie sich die Spider V-Treiber herunter und installieren Sie sie Surfen Sie zu Line6.com und klicken Sie auf [Support]. Wählen Sie “Downloads” und mit den drei Listenfenstern unter “Free Software Downloads” zunächst “Spider V 60”, dann “Line 6 Drivers” und Ihr Computer-Betriebssystem. Klicken Sie auf [GO]. Jetzt werden die Line 6-Treiber für die Spider V-Amps angezeigt. Klicken Sie auf [GET DOWNLOAD], um sich den Treiber herunterzuladen. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein (oder legen Sie sich ein Konto an). Klicken Sie auf [ACCEPT AND DOWNLOAD] und befolgen Sie die Hinweise zum Sichern des Installationsprogramms. Doppelklicken Sie auf das heruntergeladene Installationsprogramm und befolgen Sie die Hinweise für die Installation auf dem Rechner. Laden Sie sich jetzt den “Line 6 Updater” für den Spider V herunter Surfen Sie zu Line6.com und klicken Sie auf [Support]. Wählen Sie “Downloads” und mit den drei Listenfenstern unter “Free Software Downloads” zunächst “Spider V 30”, dann “Line 6 Updater” und Ihr Computer-Betriebssystem. Klicken Sie auf [GO]. Jetzt werden die Line 6 Updater-Treiber für die Spider V-Amps angezeigt. Klicken Sie auf [GET DOWNLOAD], um sich das Updater-Programm herunterzuladen. Klicken Sie auf [ACCEPT AND DOWNLOAD] und befolgen Sie die Hinweise zum Sichern des Updaters. Doppelklicken Sie auf das heruntergeladene Programm und befolgen Sie die Hinweise für die Installation auf dem Rechner. Aktualisieren Sie Ihren Spider V-Verstärker Schließen Sie den USB-Port des Spider V mit einem geeigneten Kabel an den Computer an. Schieben Sie den SELECT-Schalter zum USB-Port mit der Beschriftung “Mac/PC”. Schalten Sie den Verstärker ein. Öffnen Sie den “Line 6 Updater” und loggen Sie sich in Ihr Line 6-Konto ein. Klicken Sie auf [Spider V]. Klicken Sie auf den [Update]-Button neben der aktuellen Firmware-Version (ganz oben). Befolgen Sie die Anweisungen, um die Aktualisierung zu starten. Schalten Sie den Spider V bzw. Computer bei laufender Aktualisierung nicht aus und lösen Sie nie die Verbindung. Das LC-Display des Spider V informiert über den Fortgang der Aktualisierung. Am Ende des Vorgangs wird der Amp neu gestartet. Lösen Sie die USB-Verbindung und Wiederholen Sie den Vorgang für den G10T-Sender. Anmerkung: Wenn die Aktualisierung fehlschlägt oder der Verstärker beim Hochfahren hängen bleibt, können Sie den AMP- und FX-Taster gedrückt halten, um in den Update-Modus zu wechseln. Wiederholen Sie die Aktualisierung im Update-Modus noch einmal. II. Aktualisieren der G10T-Firmware mit dem Spider V-Verstärker Der Spider V-Verstärker muss noch mit dem Computer verbunden sein – und der Rechner muss einen Internetzugang haben. Schieben Sie den G10T komplett in die INPUT-Buchse des Spider. Schieben Sie den SELECT-Schalter zum USB-Port namens “Mac/PC”. Schalten Sie den Spider-Verstärker bei Bedarf ein. Starten Sie “Line 6 Updater”. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein. Klicken Sie auf [Relay G10T]. Klicken Sie auf den [Update]-Button neben der aktuellen Firmware-Version. Befolgen Sie die Anweisungen, um die Aktualisierung zu starten. Wichtig: Schalten Sie den Spider V bzw. Computer bei laufender Aktualisierung nicht aus und lösen Sie nie die Verbindung. Der “Updater” zeigt an, dass der Verstärker zurückgestellt wird. Im Display des Amps wird der Fortgang der Aktualisierung angezeigt und wenig später “Part 1 of 1 100% Updating Transmttr”. Der Verstärker wird schließlich zurückgestellt – die Aktualisierung ist beendet. Come Aggiornare il Firmware del Trasmettitore G10 tramite Amplificatori Spider V Panoramica: Coloro che hanno a disposizione un ampli Spider V (MKI o MKII) e vogliono aggiornare il Trasmettitore G10T, dovranno farlo seguendo l’ordine indicato qui di seguito (prima aggiornare l’ampli, poi il G10) Sebbene sia possibile farlo anche da dispositivo mobile, vi consigliamo vivamente di aggiornare l’ampli con l’ultima versione del Line 6 Updater da un computer desktop/laptop. Tutorial Video: Aggiornare un Ampli Spider V Relay-Ready e un Trasmettitore G10T Con un Computer Mac Tutorial Video: Aggiornare un Ampli Spider V Relay-Ready e un Trasmettitore G10T Con un Computer Windows I. Aggiornare il firmware di un Ampli Spider V Con un Computer Prima di tutto, (per utenti Windows) scaricate e installate i driver dello Spider V Andate su Line6.com e cliccate su [Support] Scegliete “Downloads” e selezionate nei tre menu a discesa di “Free Software Downloads” “Spider V 60”, “Line 6 Drivers” e “sistema operativo del vostro PC”. Cliccate [GO]. La pagina si aggiornerà con i driver Line 6 per lo Spider V. Cliccate [GET DOWNLOAD] per scaricare sul vostro computer l’installer del driver. Loggatevi con il vostro account gratuito Line 6 (o create un nuovo account). Cliccate [ACCEPT AND DOWNLOAD] (Accetta e Scarica) e seguite le istruzioni per salvare l’installer del driver. Quando l’installer è stato scaricato, per installarlo sul vostro computer fate doppio click su di esso e seguite le istruzioni. Poi, scaricate e installate Line 6 Updater per lo Spider V Andate su Line6.com e cliccate su [Support]. Scegliete “Downloads” e selezionate nei tre menu a discesa di “Free Software Downloads” “Spider V 30”, “Line 6 Updater” e “sistema operativo Mac o PC”. Cliccate [GO]. La pagina si aggiornerà con l’Updater Line 6 per lo Spider V. Cliccate [GET DOWNLOAD] per scaricare sul vostro computer il programma di aggiornamento (Updater). Cliccate [ACCEPT AND DOWNLOAD] (Accetta e Scarica) e seguite le istruzioni per salvare l’installer dell’Updater. Quando il programma è stato scaricato, per installarlo sul vostro computer fate doppio click su di esso e seguite le istruzioni. Infine, aggiornate l’ampli Spider V Collegate la porta USB dello Spider V al computer con un normale cavo USB. Spostate il selettore SELECT sulla porta USB contrassegnata con Mac/PC. Accendete l’ampli. Aprite l’applicazione Line 6 Updater e registratevi con il vostro Account Line 6. Cliccate sull’ampli Spider V. Cliccate il pulsante [Update] in alto vicino all’ultima versione del firmware. Per iniziare l’aggiornamento seguite le istruzioni. Durante l’aggiornamento non spegnete né scollegate lo Spider V o il computer. Verificate sull’LCD dello Spider V che l’aggiornamento sia completato. Al termine, l’ampli si riavvierà. Scollegate e ricollegare il cavo USB, poi ripetete il procedimento per il Trasmettitore G10T. Nota: Se l’aggiornamento non va a buon fine o l’ampli si blocca all’accensione, tenete premuti i pulsanti AMP e FX per entrare in modalità Update. Una volta in modalità Update, eseguite di nuovo la procedura di aggiornamento. II. Aggiornare il firmware del G10T con l’Ampli Spider V Assicuratevi che l’ampli Spider V sia ancora collegato al computer e che il computer sia collegato ad internet. Inserite completamente il G10T nel jack di ingresso dello Spider. Assicuratevi che il selettore SELECT sia ancora posizionato sulla porta USB contrassegnata “Mac/PC”. Accendete il vostro Ampli Spider, se è spento. Lanciate il programma Line 6 Updater. Eseguite il login al vostro Account Line 6. Cliccate su [Relay G10T]. Cliccate il pulsante [Update] vicino all’ultima versione del firmware. Per iniziare l’aggiornamento seguite le istruzioni. Importante: Durante l’aggiornamento non spegnete né scollegate lo Spider V o il computer. L’Updater indicherà che l’ampli si sta resettando, ma voi guardate lo schermo dell’ampli, che continuerà l’aggiornamento, finché al termine scriverà “Part 1 of 1 100% Updating Transmttr”. L’ampli si resetterà, terminando il procedimento di aggiornamento.
  5. Hello. i wanted to update my FX100 pedalboard. Unfortunaly it's interrupted before the end. My Fx100 no longer respond at all. Even the reset dis not work. What can i do ?
  6. i drive two selfmade FRFR active monitors in a stereo setup via AES/EBU on the Helix floor. Still a week ago, everything worked fine. The monitors are powerd each by a Hypex Module PSC 2.400 wich has multiple inputs (analog + digital) wich are autoswitching. Yesterdy i wanted to play (OK - i call in playing) and there was nothing. No sound, no noise - just silence. Did'nt change anything as far as i know. Tried then first to reboot, other cables, changing sides - nothing again. Via Headphone, everything ist ok. Via XLR out, everything is ok. Every output block is set to multi and as said - i changed nothing. The only thing i did the last time was the update to 2.82 but i'm not even sure, if the digital out worked once after the update or not. After a while, i found the digital output configuration in the globals set to S/PDIF instead of AES/EBU. Changing to AES/EBU - and everything was fine. So just in case someone has similar problems - check the global setings ;) - they might have been changed with the update. P.S. Sorry for my bad engish :(
  7. Desplázate hacia abajo para ver las instrucciones en español. Faites défiler la page vers le bas pour trouver des instructions en français. Anweisungen auf Deutsch finden Sie weiter unten. Per le istruzioni in Italiano scorrete verso il basso. Updating Relay G10/G10S firmware from an internet-connected Mac or PC Video Tutorial: G10/G10S firmware update instructions for Windows users Video Tutorial: G10/G10S firmware update instructions for Mac users First, download the latest version of the Line 6 Updater for Relay G10/G10S: Go to www.Line6.com and click on "Support" Scroll down and select "Downloads" On the following page, set the three pulldown windows under "Free Software Downloads" to: [Relay G10 or Relay G10S], [Line 6 Updater], [your Mac or PC OS] Click "GO" The page will update with the latest Line 6 Updater version available. Click 'GET DOWNLOAD' to download the Updater program to your computer You will be prompted to either log in to your Line 6 User account or to create a new account Click on 'ACCEPT AND DOWNLOAD' and follow the on-screen instructions to save the Line 6 Updater installer file After the file has been completely downloaded, double-click on the downloaded file and follow the instructions to install it to your computer Mac Users: If you run into trouble with your Mac allowing you to install the download, please see this article. Next, update your Relay G10/G10S Receiver and Transmitter Insert the Transmitter all the way into the Receiver Connect the receiver’s USB port to your computer with the USB cable that was included in the box, or use a similar Micro-USB cable (Note: some Micro-USB cables only charge devices and do not pass data. Try multiple cables of you cannot get a connection) Run the Line 6 Updater program. Sign in to your Line 6 User Account. Click on “Relay G10/G10S Receiver” Click the “Update” button next to the latest firmware version. Follow the prompts to begin the update process. Important: Do not turn off or unplug your Relay receiver or computer during the update. After the update is complete, repeat the process for the Transmitter by disconnecting and reconnecting the USB cable, then clicking “Continue” in the Updater Please see this article if your computer does not detect your G10. Cómo actualizar el firmware del Relay G10/G10S Actualizar el firmware del Relay G10/G10S desde un Mac o PC conectado a Internet Tutorial en vídeo: Instrucciones de actualización del firmware del G10/G10S para usuarios de Windows Tutorial en vídeo: Instrucciones de actualización del firmware del G10/G10S para usuarios de Mac En primer lugar, descarga la última versión del actualizador de Line 6 para Relay G10/G10S: Visita www.Line6.com y haz clic en [Soporte]. Desplázate hacia abajo y selecciona “Downloads”. En la siguiente página, verás tres ventanas desplegables en “Free Software Downloads”; selecciona “Relay G10 o Relay G10S”, “Line 6 Updater”, “el sistema operativo de tu Mac o PC”. Haz clic en [GO]. La página se actualizará con la última versión de Line 6 Updater disponible. Haz clic en [GET DOWNLOAD] para descargar el programa del actualizador en tu ordenador. Se te pedirá que inicies sesión en tu cuenta de usuario de Line 6 o bien que crees una nueva cuenta. Haz clic en [ACCEPT AND DOWNLOAD] y sigue las instrucciones que aparecen en pantalla para guardar el archivo del instalador de Line 6 Updater. Una vez el archivo se haya descargado por completo, haz doble clic en el archivo descargado y sigue las instrucciones para instalarlo en tu ordenador. Usuarios de Mac: Si tienes problemas con tu Mac para instalar la descarga, por favor vea este artículo. A continuación, actualiza tu receptor y transmisor Relay G10/G10S Inserta totalmente el transmisor en el receptor Conecta el puerto USB del receptor a tu ordenador con el cable USB incluido en la caja o bien utiliza un cable Micro-USB similar (Nota: algunos cables Micro-USB solo permiten cargar dispositivos y no transmiten datos. Prueba con varios cables si no consigues conectarte) Ejecuta el programa Line 6 Updater. Inicia sesión en tu cuenta de usuario de Line 6. Haz clic en [Relay G10/G10S Receiver]. Haz clic en el botón [Update] situado junto a la última versión del firmware. Sigue las instrucciones para empezar el proceso de actualización. Importante: No desactives ni desconectes tu receptor Relay ni el ordenador durante la actualización. Una vez completada la actualización, repite el proceso para el transmisor desconectando y volviendo a conectar el cable USB; a continuación, haz clic en [Continue] en el Updater. Consulte este artículo si su computadora no detecta su G10. Mise à jour du système du Relay G10/G10S Mise à jour du système du Relay G10/G10S avec un Mac ou PC connecté à internet Tutoriel vidéo: Instructions pour la mise à jour du système du G10/G10S pour utilisateurs Windows Tutoriel vidéo: Instructions pour la mise à jour du système du G10/G10S pour utilisateurs Mac Téléchargez la version la plus récente de l’application Line 6 Updater pour Relay G10/G10S: Rendez-vous sur www.Line6.com et cliquez sur [Assistance]. Faites défiler la page vers le bas et sélectionnez «Downloads». A la page suivante, réglez les trois menus déroulants sous «Free Software Downloads» sur «Relay G10» ou «Relay G10S», «Line 6 Updater», «votre système Mac ou PC». Cliquez sur [GO]. La page affiche la version la plus récente de Line 6 Updater. Cliquez sur [GET DOWNLOAD] pour télécharger l’application de mise à jour sur votre ordinateur. Vous êtes invité(e) à vous connecter à votre compte utilisateur Line 6 gratuit ou à créer un compte. Cliquez sur [ACCEPT AND DOWNLOAD] et suivez les instructions pour sauvegarder le fichier installeur de l’appli Line 6 Updater. Une fois le fichier téléchargé, double-cliquez dessus et suivez les instructions pour l’installer sur votre ordinateur. Utilisateurs Mac: Si votre Mac ne vous autorise pas à installer l’appli téléchargée, lisez cet article. Mise à jour de votre récepteur et émetteur Relay G10/G10S Insérez l’émetteur à fond dans le récepteur. Reliez la prise USB du récepteur à l’ordinateur avec le câble USB fourni ou un câble micro-USB similaire. (Remarque: Certains câbles micro-USB se bornent à charger les dispositifs et ne transmettent pas de données. Essayez différents câbles si vous n’avez pas de connexion.) Lancez l’application Line 6 Updater. Identifiez-vous avec votre compte utilisateur Line 6. Cliquez sur [Relay G10/G10S Receiver]. Cliquez sur le bouton [Update] à côté de la version la plus récente du système. Suivez les instructions pour lancer la mise à jour. Important: N’éteignez pas et ne débranchez pas le récepteur Relay ou l’ordinateur durant la mise à jour. Après la mise à jour, recommencez la procédure pour l’émetteur en débranchant et rebranchant le câble USB, puis cliquez sur [Continue] dans l’Updater. Veuillez consulter cet article si votre ordinateur ne détecte pas votre G10. Aktualisieren der Relay G10/G10S-Firmware Aktualisieren der Relay G10/G10S-Firmware mit einem Mac bzw. PC mit Internetzugang Video-Tutorial: Anweisungen zum Aktualisieren der G10/G10S-Firmware (Windows) Video-Tutorial: Anweisungen zum Aktualisieren der G10/G10S-Firmware (Mac) Laden Sie sich die aktuelle “Line 6 Updater”-Version für den Relay G10/G10S herunter: Surfen Sie zu www.Line6.com und klicken Sie auf [Support]. Scrollen Sie nach unten und wählen Sie “Downloads”. Wählen Sie auf der nächsten Seite mit den drei Listenfenstern unter “Free Software Downloads” zunächst “Relay G10” oder “Relay G10S”, dann “Line 6 Updater” und Ihr Computer-Betriebssystem. Klicken Sie auf [GO]. Auf der jetzt erscheinenden Seite wird die aktuelle “Line 6 Updater”-Version ganz oben angezeigt. Klicken Sie auf [GET DOWNLOAD], um sich das Updater-Programm herunterzuladen. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein (oder legen Sie sich ein Konto an). Klicken Sie auf [ACCEPT AND DOWNLOAD] und befolgen Sie die Hinweise zum Sichern des “Line 6 Updater”-Installationsprogramms. Nachdem die Datei komplett heruntergeladen wurde, doppelklicken Sie darauf und befolgen die Hinweise für die Installation auf Ihrem Computer. Mac-Anwender: Wenn Sie die heruntergeladene Datei nicht auf Ihrem Mac installieren dürfen, siehe diesen Beitrag. Aktualisieren des Relay G10/G10S-Empfängers und -Senders Schieben Sie den Sender komplett in den Empfänger. Verbinden Sie den USB-Port des Empfängers über das beiliegende (oder ein separat gekauftes) Micro-USB-Kabel mit dem Computer. (Anmerkung: Bestimmte Micro-USB-Kabel dienen nur zum Laden und übertragen keine Daten. Probieren Sie bei Bedarf mehrere Kabel aus.) Starten Sie “Line 6 Updater”. Loggen Sie sich in Ihr Line 6-Benutzerkonto ein. Klicken Sie auf [Relay G10/G10S Receiver]. Klicken Sie auf den [Update]-Button neben der aktuellen Firmware-Version. Befolgen Sie die Anweisungen, um die Aktualisierung zu starten. Wichtig: Schalten Sie den Relay-Empfänger bzw. Computer bei laufender Aktualisierung nicht aus und lösen Sie nie die Verbindung. Nach geglückter Aktualisierung muss der Vorgang für den Sender wiederholt werden. Lösen Sie die USB-Verbindung kurz und klicken Sie im “Updater” auf [Continue]. Bitte lesen Sie diesen Artikel, wenn Ihr Computer Ihr G10 nicht erkennt. Come aggiornare il firmware del Relay G10/G10S Aggiornare il firmware del Relay G10/G10S da un Mac o PC collegato ad internet Tutorial Video: Istruzioni per l’aggiornamento del firmware di G10/G10S per utenti Windows Tutorial Video: Istruzioni per l’aggiornamento del firmware di G10/G10S per utenti Mac Innanzitutto scaricate l’ultima versione dell’Updater Line 6 per Relay G10/G10S. Andate su www.Line6.com e cliccate su [Support]. Scorrete in basso e selezionate “Downloads”. Nella pagina seguente, in “Free Software Downloads” selezionate nei tre menu a discesa “Relay G10 o Relay G10S”, “Line 6 Updater” e “sistema operativo Mac o PC”. Cliccate [GO]. La pagina si aggiornerà con l’ultima versione disponibile di Line 6 Updater. Cliccate [GET DOWNLOAD] per scaricare sul vostro computer il programma di aggiornamento (Updater). Vi verrà chiesto di loggarvi con il vostro account Line 6 o di create un nuovo account. Cliccate [ACCEPT AND DOWNLOAD] (Accetta e Scarica) e seguite le istruzioni sullo schermo per salvare il file dell’installer di Line 6 Updater. Quando l’installer è stato completamente scaricato, per installarlo sul vostro computer fate doppio click sul file scaricato e seguite le istruzioni. Utenti Mac: Se avete dei problemi perché il vostro Mac non vi permette di istallare, leggete questo articolo. Poi, aggiornate il vostro Ricevitore e il Trasmettitore Relay G10/G10S. Inserite completamente il Trasmettitore nel Ricevitore. Collegate al vostro computer la porta USB del ricevitore con il cavo USB contenuto nella confezione o usate un cavo Micro-USB simile (Nota: alcuni cavi Micro-USB possono solo ricaricare i dispositivi e non passano i dati. Se non riuscite ad ottenere un collegamento provate più cavi) Lanciate il programma Line 6 Updater. Eseguite il login al vostro Account Line 6. Cliccate su [Relay G10/G10S Receiver]. Cliccate il pulsante [Update] vicino all’ultima versione del firmware. Per iniziare l’aggiornamento seguite le istruzioni. Importante: Durante l’aggiornamento non spegnete né scollegate il ricevitore Relay o il computer. Terminato l’aggiornamento, ripetete il procedimento per il Trasmettitore scollegando e ricollegando il cavo USB, poi nell’Updater cliccate [Continue]. Consulta questo articolo se il tuo computer non rileva il tuo G10.
  8. i want to use my pod x3 as audio interface but i cant install the drivers
  9. I bought a refurbished Firehawk FX that always boots into a weird menu. I'm not able to exit the menu, nor I can perform the factory reset. I've tried updating the device to different version multiple times on two computers but the problem persists. I'm aware that this menu is propably the so called update menu I've heard some people talk about which is supposed to be opened by pressing A+C buttons when powering up, but I haven't seen any pictures of it anywhere so I can only guess. So I took a video: Should I assume my Firehawk is broken? I can still return the device. EDIT: Each time I've performed an update, the updater has indicated that the updates succeeded.
  10. Hi there, I have bought an used HD500X and I would like to get it in a “Factory configuration”, because I don’t know If the previous owner did changes in any patch or configuration. How can I reset it completely? On the other side, how can I update it to its last firmware version? Best, Bartok
  11. Any rumours or news about a FHFX upgrade to a newer model? Getting a little frustrated by the lack of updates and support from Line 6, so I’m hoping there may be a new model coming out between the pricier Helix and this one??
  12. With a few exceptions, macOS 10.15 (Catalina) is supported by our currently active applications and drivers. Below is a detailed rundown of compatibility issues for Line 6 products on a case-by-case basis. If you run into any problems or have a question for us, please reach out via the Contacts page (https://line6.com/company/contact/). Editors: • All currently supported editors work as expected. • The following editors are no longer supported at this time and will not work on Catalina: Line 6 Edit Vyzex Backtrack Utility Updaters • Line 6 Updater works as expected. • Line 6 Monkey is not compatible with macOS 10.15 (Catalina). A solution for Catalina customers to update firmware is in-progress. Drivers • All currently supported drivers and devices work as expected except for the Helix custom driver. • Helix class compliant audio works as expected. • The Helix custom driver (which adds support for additional sample rates) does not yet work correctly. Plug-ins • Currently, Helix Native and POD Farm 2 work as expected on all supported DAWs, except Cubase, as there is no 64-bit VST version of POD Farm 2 for macOS. As DAWs are updated to adopt Apple’s latest requirements and security measures, our plug-ins may need to be updated to continue working with those DAWs. We will work with DAW vendors to update Helix Native and POD Farm 2, but we cannot guarantee that they will not release updates that break our compatibility. If you run into trouble installing our software under Catalina, please see this article: If you've updated to Catalina and you're having trouble with the software that we list in the article as working, it's likely you have a 32-bit version of those programs installed. Please uninstall them and then download the latest version of them, which will be 64-bit. We also have an article that describes how to run older OS versions in order to use discontinued software.
  13. hello there. ive been trying updating the firm of my helix as usual, said an error ocur and now its useless, it wont come back to the 2.71 wich i had. Pleas any suggestion? what shoud i do!
  14. While updating my Helix floor, it gave me "Boot Failure. Entered Update Mode" message on the pedal. After waiting half an hour it was still the same, so I canceled the process. Upon Rebooting the HELIX same message showed up again and again. I tried changing usb cables and usb ports on my pc and it still did not work. WHAT IS HAPPENING? I need my pedal back :( Help!
  15. Hi, all, I heard buzz about the new Mk II firmware update for older Spider V models and thought I'd give it a chance with my Spider V 20. I couldn't find any downloads for this firmware update under the Spider V 20 category, which should have discouraged me from proceeding. However, a different thread showed the firmware update listed under the Spider V 240HC. Assuming the download listings were just quirky, I decided to download that update and install it via the Line 6 Updater. I had to manually select the file for the updater to install it. The updater didn't complain, just installed the firmware and restarted my amp. However, the update seems to have broken my amp--when I turn it on, it crackles a few times, and all three FX buttons are orange. Neither my Spider V Remote nor my Line 6 Updater software will recognize that the amp is plugged into my machine. I have tried two methods of factory resetting that I could find online: 1. Hold down all three FX button and press Save. 2. Hold down FX2 and FX3 and press Save. Neither method worked. Have I bricked my amp? If not, is there some info about resetting it that I'm missing?
  16. Just attempted the 2.81 release update, got halfway through (according to the red bar in the updater) had one "click to continue" then it all went to hell Idled for over four hours. No motion on the progress bar, Helix floor display reads :-3 in the upper left, Boot Failure.Entered Update Mode! with the squiggly line animation underneath. HELP! I wanted to use this at a gig tonight!!!!
  17. Maybe I missed something, but being super nervous about losing all my presets, I did multiple backups in multiple different ways, just to be sure I didn't lose any of my custom presets. Did the update as per the very detailed instructions and ya after about 25-30mins I was up and playing again and low and behold.... all my presets were still there. So my question to you guys..... I thought we were suppose to lose the presets and would require an import from the backup, did I just get lucky? Or did everyone else have the same experience. Just want to make sure I actually updated properly, I'm guessing it did as it shows 2.81 on boot-up. I have 2 user folders in use - user3 and user4 and all my presets and IRs remained without requiring an import. Cheers! R.
  18. I have a Helix bought a couple of years ago and I want to update it. Is there anyone who can cut through the pages of info and tell me how to, back up my old patches (I can't see how to install an old version of HX edit to do this) then down load the new firmware and software to get the Helix up to date. Many thanks in advance.
  19. I've owned a Helix rack for about six months, finally decided to pick up a Control. I opened the box, skimmed the manual (I was expecting to be able to just plug it in, but wanted to make sure), plugged in and powered on. All the scribble strips lit up solid white, and "Control needs to be updated" appeared on the Rack's screen. I pushed the 'green OK button' (knob six), and after a few seconds got a "Communication failed" message, which would endlessly loop if I kept hitting OK. I figured out how to power the Control on, into update mode (or at least, that's what the display said), but it didn't make any difference. My Helix was on 2.80, so I downgraded to 2.71 and tried again - no luck. I discovered that the Control's firmware is 1.06.05, so I thought that maybe being so old it would have to hit a 'waypoint' release - so I downgraded the Rack to 2.00. Still no change in behavior. I opened a ticket, but I suspect they're pretty overwhelmed with 2.80 stuff right now. I'm guessing there's no other way to force a Control update, than through the Rack?
  20. I recently bought a used POD HD300 and I use the POD HD300 Edit software on OSX High Sierra with no problem. There is however an OSX update to Mojave and I do not know if I updated the OS would the POD HD300 Edit still work. Mojave is not mentioned in the supported OS list of the latest 2.03 (10/14/14) version of the Edit software. Is there anyone who has OSX Mojave with a usable POD HD300 Edit out there?
  21. i have updated my line 6 UX1 to the latest driver 4.2.7.7 from 4.2.7.6 but when i go to "Line 6 audio-MIDI devices settings" i cannot change the bit depth or buffer size. when i select another size or bit rate, it just reverts back to default. the previous update did not do this. i have uninstalled all line 6 drivers and updated to the new one. i had no luck so i reverted back to the previous update. i would like to update this thing! please help!
  22. Hello, bought a brand new HX Stomp. It won't connect to my pc (Windows 7 x64). Problems found: - USB Audio Device has a driver problem. - HX Stomp doesn't have a driver. Are the driver available for download somewhere? None of the software provided, in the Downloads section of Line6's webpage, are able to "see" my HX Stomp.
  23. Dear folks at Line 6, please update the Firehawk FX in 2019! suggestions: - improve switching, it’s lagging quite a bit sometimes... - add new effects and amps like you do with the Helix products; I’d like to see POG and HOG effects and some new boutique pedals and amps - improvements for the looper, increase of recording time would be nice to make it useful and also being able to eliminate a recording without starting playback for 2 seconds, this makes the looper useless in live situation. - overall bug fixes to add more stability to the system. I love this product and I know it can do so much more if Line 6 puts some effort in updates.... not everyone wants to buy a Helix..... i know im not alone here, just hope someone at Line 6 takes proper action! thank you for your time and I’ll be waiting for feedback!
  24. Hi. I can't believe I can't find out how to do this on the forum/help/support/user manual, etc.....but I can't. Could anyone help me to understand how to update Native from 1.70 to 1.71 please ? I have opened the App within my DAW (Cubase 8.5) but cannot see how to update it. I was logged in to my L6 account. I have tried to download the update from the downloads page on the L6 site, but all that happens is that the "awaiting response from L6" appears, then no download, then just reverts to the state as though I hadn't clicked on download. On one attempt I got the error message "502 Bad Gateway. The server returned an invalid or incomplete response" Tried using Edge and Chrome. Same result. I had just previously updated my floor to 2.71 with no problem. Disconnected the pedal from PC before trying to update Native. Very puzzled. Many thanks.
  25. HELLO. Question: Iam usually Visit the Line 6 Site to Find any Update of my HX EFFECTS> How can i Be Noticed when an update is released? Somebody get a Mail? or anything? Thanx Very Much.
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