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Found 166 results

  1. URGENT ! I tried updating my HD300 with the 2.01 flash memory update using Line 6 Monkey. However, an error pops up midway through the update which reads : Code 80009000 Unknown MIDI error. And the main issue is that the display on my HD300 is still stuck on "Downloading..." !!! Now I'm afraid that if I unplug the USB cable, it might render my HD300 unuseable ! Should I try turning off the power on the POD ??
  2. stevepomplun

    Helix 2.21

    Anyone else having their Helix rebuilding presets almost every time they power the unit up ? Did not happen once on 2.20 version.
  3. Hello, Today finally bought a MIDI-USB device to connect my POD 2.0 to my computer. I'm using a LogiLink USB MIDI Cable. I installed Line 6 Monkey and Line 6 Edit decently. The usb device works fine, it is recognized by my computer. Nevertheless, when I try to update the POD 2.0 with Line 6 Monkey, even if I do what it say to do, it doesn't work and keeps saying "Could not connect to the POD 2.0. Please check all MIDI and power connections and click 'refresh' in the Tone Locker". It also happens when I run Line 6 Edit. Please, could you help me, I don't know what to do... Damien.
  4. Hi, Recently I updated my system to a beta version of mac osx sierra and because of this I'm unable to use my pod hd bean. Line 6 Monkey is able to determine the device and shows options to update drivers. After updating the drivers there is an automatic restart and line 6 Monkey shows me the same old driver and gives an option to update. Have tried installing the drivers manually from the line 6 website but still the same issue. It is not possible now to downgrade the mac to older OS. Any help appreciated. Thanks!
  5. Hi, I've got a Variax bass and a Pod HD500. and I've got: -Pod 500 edit -Line 6 Monkey -Workbench HD -Line 6 License Manager How can I do to update or to see if my Variax bass is up to date? Thanks. Gilles :wacko: :(
  6. Hi, Just got my new Amplifi 75, installed the drivers and updater, then tried to update the amp on my WIndows 10 computer (I do not have another computer or access to an iOS device). The update failed- it started but never showed any progress on the progress bar, then quit and told me to put the amp into update mode. Repeatedly put amp into update mode and retried and it failed repeatedly. Tried 2 different USB cables on every port on the computer, still failed. Uninstalled and reinstalled the drivers and updater repeatedly and still failed. Now the amp won't even go into update mode-- where before, the amp would pop to signify being in update mode and the tone lights would be off, now when I try to put into update mode, the tone A light lights up, followed by the other three lights lighting up solid (not blinking)-- it won't do anything when in whatever mode this is. Switching the amp off and on when the lights are lit solid puts the lights back into flashing "update failed" mode. I've tried to do the factory reset repeatedly, but this just puts the amp back into the mode where all 4 lights are lit solid. I've put in a support ticket, but am not really confident that Line 6 is going to respond effectively, or at all. Has anyone experienced this total failure? Is there a fix I haven't tried yet? Should I just send the thing back? Thanks,
  7. hi I bought device on internet a week ago and I got today. and when I trying to update on computer, but it's not working constantly with some reason( I don't know what is problem... (I did follow their saying 100%) -One interesting things, to make updating mode, I turned on, pressing A and C, BUT It should be appeared 'updating...' but it shows FX S&Q. what the heck is it? so I tried to update on tablet which is android, but it says, "Firehawk Remote has lost its data connection to the device". and It's not working. besides I tried with iphone, I can't even open firehawk remote.,, I did any answer from line6 page which is forgetting device(bluetooth), reinstall the app, anything. Plus-+ my version is 1.01. (I think it's the lowest version.) please help me. thanks
  8. All, I have seen that there is no a real solution for this error, I`ve tried everything, different USB cable and USB port, reset, different OS, manual installation of the flash memory NOTHING is working so far! Still get the following error : POD HD500X update failed. (code 80007211) Firmware update timed out waiting for response from the device. Try the update again, making sure the cables are still connected. My specs: Win7 32 bit, i5 processor with 8GB RAM, Monkey 1.66, Drivers 4.2.7.1, USB Firmware 1.01 As anyone from the technical support a solution yet for this failure ? I am quite disappointed! Thank you fr2632
  9. Hi, I was wondering if anyone noticed a change of the sound when updating from 2.10 to 2.11. I'm playing through headphones and I'm hearing a noticable increase of highs after the update (which I wouldn' like at all). Also some loss of dynamics. I did't change anything an globals set to the values I had before (alwas make some notes before updating). Global EQ is off. I'm not sure if it's just me or has there been some changes that affect the sound? Thanks
  10. Hello, all. Some Spider V customers have expressed that they were expecting a Mac/PC editor because the amp includes a USB port, and that the manual’s wording on item (17) in the Rear Panel Connections section adds to the confusion: MAC/PC/ANDROID USB B Port – Connect a Mac/PC or Android device (with OTG adapter) to edit tones, update, playback and record audio. Future releases of the manual will revise this wording to read: MAC/PC/ANDROID USB B Port – Connect a Mac/PC (update; playback/record audio) or Android device with OTG adapter (edit tones; update; playback/record audio). As it stands, there is no Mac/PC editor, but we are aware of the request for one. At this time, we cannot divulge if or when one will be released. We apologize for any misunderstandings. As always, you are encouraged to voice your opinion at line6.ideascale.com, where ideas are voted on and consistently reviewed by our Product Managers.
  11. Hi All, New to the forum. I have had my Amp setup for 3 years now. I bought a new (secondhand) guitar that has renewed my enthusiasm to pick up a guitar again. It seems though there are other plans afoot! I jumped online to see if there were any updates for the pedal and amp and sure enough there is! First thing I did was renew my password to login (as I forgot). Then I made sure I downloaded Line 6 sotware: Licence manager, Monkey, FBV controller & Spider Edit to my Macbook Pro. So I had everything powered off. I plugged in my Cat cable to the Amp & Pedal. I plugged in the USB between the Mac & Pedal. Turned amp on and powered laptop and logged into Monkey. Monkey found the devices and found the updates required so I downloaded those. Then right at the end of the update it came back with an error message about making sure cables are connected. (which they obviously were as everything was initially talking to each other) Then the amps display said 'Downloading'. So I thought it must have gone through. It said downloading for over an hour so I thought, these are only midi files, they ain't that big! So I tried to reinstall and then it said in the on screen software under Device Firmware, 'Unknown'. I restarted everything again but when I switched the amp back on it still came up with 'Downloading' It was at this point that I knew something had gone wrong for sure. I did a hard reset and cycled the pwr. Nothing. I searched the forums and found the factory reset. I have done that and now all the amp says is 'Ready to Install'. (which I tried but just get error messages about the firmware) If anyone knows a fix for this please please respond. Help me Obi Wan Kenobi, your my only hope!
  12. I bought helix, but I get an error in updating. Moreover helix can not start. And the following message is now displayed. â€Boot failur.enterd update mode!†I did it all as instructed on the homepage. But somehow I can not update it. I have not heard any sound yet. I'm sad...
  13. Apple has introduced a new warning message with iOS 10.1. The message reads: “[App Name] may slow down your iPhone/iPad”, followed by “The developer of this app needs to update it to improve its compatibility.” Despite this message, our testing did not reveal any issues with the StageScape app on iOS 10. In any event, Stagescape Remote 1.21 resolves this issue. With this update, Stagescape Remote will work with iOS 11 (and above) and the warning that the app needs to be updated will no longer appear.
  14. As you can see in my screenshot, I have the Firmware version 1.12, and I am getting this error while trying to update my Helix. I downloaded and installed the Helix Application v2.01, and my Line 6 updater was already v1.09, but it got reinstalled as well. The Line 6 updater was giving this error both before I updated the Helix Application and afterwards.
  15. When I connect my FVB Express MkII footboard to my spider IV 75 the tune led lights of the FVB spark once and the pedal does not work neither show any sign to be functionall (any led works). I tried with another CAT 5 cable but still have no response. Aditional to this, I can´t update the amp firmware because the program does not recognize the amp. FVB software is already updated. I guess malfunction started as I had both amp and fvb useless for a lapse (2 years). Other functions of the amp (buttons, knobs, eq, configurations, sound) appears to be working normally. My Question is if the damage could be at amp fvb port (not physical damage), or the pedal is damaged? I appreciate your help... :)
  16. Looking for some help. Like a lot of other people I cant update but I have ordered the old style USB cable so will test that out tomorrow. Second issue is with the remote APP. I cant download the backing tracks, nothing happens when I click download - no big deal. Just to add to the above, the app connects and plays music but does not load tones or adjust levels etc. It says connected but it seems they are not talking to each other. Stuck with 4 tones just now, not how it was sold! The other thing, once the device connects, momentarily I see the "levels" and "tuner" on the task bar at the bottom but it quickly changes to "Connected" and will not allow me to use these features it seems. Is it the case that these features only work with the new firmware and as such I need to fix issue one first? Or can anyone offer any help or pointers? I would like to think regardless of firmware that this product should work out of the box and allow me to use the features pictured all over the box! using iOS 10 latest update on iPhone 6S. Attached screenshots to try better explain. Apologies if this issue has already been answered. ***UPDATE*** all issues fixed by software update, with the exception of the Jam Traxks. Still can't download through the app. Click and nothing happens. Screen attached
  17. I'm not in very deep, But I have read the manuals and have tinkered some. Is there a way to create a kind of "crossover" in the pre-A/B block? Perhaps a LPF on the lower wire and an HPF on the upper wire. Any thoughts? Anyone try this? Wondering about bi-amping potential this way. It would be cool if Line6 added a dedicated splitter/crossover in the Pre-A/B position-- in a similar spirit to the included the mixer in the Post-A/B position. It could have two modes: if the prior block is stereo, it would provide settings to route L & R from a stereo block to the A or B path. If the prior block is mono, it could provide a crossover option to send highs to one path and lows to the other. Being able to control the both the A/B pan, and cross-over frequency in realtime. That would be awesome. I would have liked to see more a few more realtime control sources for parameters. For example, have 4 assignable MIDI CC's, 2 LFO generators, and two dynamic envelopes based on any input source (even for side-chaining). This would allow realtime control and automation in a DAW, In the UI, the list of available controls would expand to include: EXP1, EXP2, LFO1, LFO2, ENV1, ENV2, A-MIDI CC, B-MIDI CC B, C-MIDI CC, D-MIDI CC. Then use system settings to configure each of the new controls. In the signal flow screen, there could be some change to show double-wires for stereo fx-- and split to show when L goes to A and R goes to B. It would also be cool if there was some little underline to show how much CPU is being used by which blocks. Sometimes the designers were faithful to the originals avoiding adding controls that were lacking in the originals, and sometimes they added them. I think it would be good if they added a 2nd page to some FX models to add in "modern" alterations where appropriate. I'd also like to see a modern compressor with: threshold, ratio, knee, attack & release times, and make-up gain. Don't interpret this as whining. I'm pretty happy with the HD500 (now that I've repaired the buttons and broken encoder on this used unit).
  18. I was updating my Firehawk FX by bluetooth and suddenly the bluetooth conection failed. when i saw the firehawk, the display shows the version and the a,b,c,d presets are flashing red lights. what can i do?
  19. I'm as guilty as anyone here, but we need to be posting ideas on Ideascale. This is the best way to get Line6's attention if you have ideas for improvements. When the Ideascale email comes round each week there are dozens of suggestions for improvements for Helix, a few for Pod HD, and maybe one for Firehaek if you're lucky. If you haven't visited it yet, the link is http://line6.ideascale.com/a/home
  20. Hello All, Helix Rack noob here. For whatever reason, the Helix rack will not connect to my PC via USB (Windows 7/Core i7/Cubase 8/32GB RAM) or be recognized by the Line Updater. I have tried plugging the USB cable into the rear USB port as has been suggested in previous posts. This was (and continues to be) met with extreme futility. Any wise suggestions that would remedy this most unfortunate situation would be enthusiastically read and eagerly anticipated. Closing salutations, MolchMon molchmon.bandcamp.com
  21. Well, obviusly I'm not part of the line6 staff but I think could be a good thing write the fixes we'll like show in our Amplifi products. -The first one probably be fix the conection problems with some kind of Android devices. -Fix "Bender" efect. (Bender – This effect lets you control a change of pitch using an FBV pedal connected to a AMPLIFi. You can set one amount of pitch shift for the heel position of the pedal, and another amount of pitch shift for the two, then rock on the pedal to change pitch from one setting to another.) I like show it working properly. -Sometimes when I play music with the cellphone linked with the Amplifi I can't listen anything and only works after turn off the bluetooth and the Amplifi and conect both again. Well what about you? What fixes you like see soon? (Sorry about my English)
  22. Hello L6 Helix forum! I have run into issues updating the helix. I purchased new from GC about a month ago. I am currently trying to update the helix. It has not been updated since purchase. My questions: Which program needs to be downloaded first? The language on the download section of the L6 website is beyond confusing to me. From what i can tell there are: -updaters -the update itself -an editor -firmware update THE MAJOR ISSUE: once i download any of the above, i open the .dmg and it does its thing and verifies and then opens a finder box with a .pkg file in it. clicking on that results in a slight delay and then a verifying box and no movement or progress occurs after that part. its just stuck! HELP!!! i can't update the helix or figure out how to get going with the editor! otherwise this thing has been a blast and is a ridiculously well thought out GUI
  23. My amplifi TT when turned on , the four LEDs lights flash , and does not work ...... I have installed the latest version of drivers and the latest version of the updater, and gives me even following a fault ....... ...... all I can do ??
  24. I have had the Amplifi 150 for 3 days and played with it out of the box for 10 min. when I realized that I needed to update the amp to use my Android device before it would work with full function. Should have read this forum before purchasing!! All the LINE 6 folks can say is to try another cable or another USB port or another PC. 3 cables 8 USB ports 3 PCs later... I still can not use this $499 paper weight! And their trick on getting it back to factory settings, with the tone and volume, will not work either!! I have used Win 10, 8 ,7 and still in the same spot!!
  25. As long as firmware updates involve doing global resets (9&10 footswitch reboot) which also clears out the IRs I have found I am presented with a bit of a problem. I export all my IRs at one time in a mass export before a firmware update to a fresh directory with nothing else in it, but when I use the Helix App and return to that directory to import them, they are stored in alphabetical order in the save directory in Windows. This means that when you go to do a mass import to reload them into the Helix after a global reset they appear by default in the import window in alphabetical order. This probably is not the order the IRs were loaded on your Helix. If you import them this way (alphabetical order) they will probably no longer correspond to the IRs you set up in your presets. This means your custom presets come up with the wrong IR loaded. The way to deal with this is when you open the IR import browse window in the Helix App, sort the IRs on date. Then select them all. This will allow you to import them all at one time in the same order you exported them (even though Windows may not display the time in milliseconds in the browse window, each successive IR saved in a mass export actually has a slightly later timestamp and Windows can sort on it). Perhaps other folks have a better solution but this one is working well for me. It would be great to have an "Export Setlist" in the IR section of the Helix App so this workaround wasn't necessary. However this method seems to work pretty well when you are dealing with a lot of IRs and don't want to have to re-import them one by one, and you also want them to go back into the same IR "slot"/position on the Helix that you exported from. Note: If the Helix app import browse window is not showing "Date" as one of the columns (this is the column you need to sort on), you can do the following. Right click on the directory with your IRs, choose "Properties", select the "Customize" tab, and then select "Documents" in the "Optimize this folder for" pulldown menu. This is the process for Windows 10, it should be similar in earlier Windows versions or even on the Mac.
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