Hello. I bought JTV-59 this month. The modeling sound works perfectly on Helix, and there were no other hardware problems(maybe)
But the problem is, I can't connect to Workbench HD. My USB interface has a green light on my PC, but Variax in side has a red light.(blinking..)
I think there is a problem with the USB interface because the modeled sound is coming out well in my Variax with Helix
Has anyone experienced the same problem as me? Please give me some advice.
Summary
1. JTV - RJ45 cable - USB interface - PC, but Variax in side is blinking with red light.
2. The JTV turned on the power using a 1/4 jack.
3. The volume is 10.
4. All firmware has been updated, but Flash memory is not visible (probably because it is not connected to Variax)
5. We connected the extra CAT5 but it still doesn't work.
6. The modeled sound of the guitar comes out perfectly.
7. I can set up JTV in Helix Edit and POD500X Edit.
8. USB interface is a black model/
9. When the Workbench is operated on a PC through JTV-Helix-USB, the following phrase pops up. <The connected Variax is not compatible with workbench HD. You must use a James Tyler Variax version 2.00 or higher.
Thank you in advance for your help.