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Found 263 results

  1. Hi there, I'm trying to record my guitar using my macbook, audacity, and of course my HX Stomp. I read that no driver is required on Mac if I'm using 48Khz sample rate, so I simply plugged the stomp into the macbook and, indeed, it is detected by the system. But so far, I have not been able to get any sound from the usb audio interface. I set the HX stomp as recording device from the Audio MIDI Setup application, but I can't set master volume nor channels volume Yet, I tried to selected the proper interface and channel (1) in Audacity and expected a miracle : But of course I have a flat line. So is there something I missed (the audio output knob on the stomp is set at max) Many thanks !
  2. Hi I'm running Cubase Elements and cannot for the life of me make Cubase Elements recognise my mic. I have never used music software before, so i'm an absolute beginner - any step by step set up instructions anyone can offer would be greatly appreciated please! It's the same with my headphones too, I can't seem to hear playback. I'm sure it's a simple channel issue but after days of trying I still can't figure it out. I have the ASIO driver installed. I have attached screenshots of my current settings. Thank you in advance!
  3. So I've been testing recording a project with the Helix asio driver in Cubase elements with Helix connected via usb. When I shut off the helix when I was done, I couldn't hear what I had recorded anymore, Cubase said the audio hardware had been uninstalled and it gave me a choice of using a different asio driver (steinberg, which I normally use). I had Installed the Helix editor, which I understood to have installed the asio driver to my pc. Is this correct behavior? Does the helix need to be turned on and plugged in to the pc to be able to use the helix asio driver? Thanks for any replies...
  4. Scenario: I have my Focusrite audio interface setup as my In/Out device Audio settings. I have my HX Stomp connected to the Mac via USB. I do not want to use the Stomp as an audio interface. So, I turn on the Focusrite, launch Logic, all is good. The Focusrite shows up under Audio device as my in/out. However, when I turn on the Stomp, Logic “grabs” it and makes it my Audio device. I can’t find a way to stop logic from recognizing the Stomp as the Audio device. I would like to use HX Edit with the Stomp, but not have it be my audio device. Current work around is to unplug the USB cable and only plug it in when I need it. But it just seems that there must be a way to stop Logic from using it as an Audio device but still allow HX Edit to be usable with the Stomp. many help would be greatly appreciated. Mac using Catalina and current Logic Pro. Stomp is current firmware.
  5. Do you or someone you know successfully use the Korg NanoKontrol2 with the HX Stomp over USB? If so, what is the hookup and user experience like? I have scoured the internet and not found anything specifically about this. Please share information about cables and, if needed, intermediate hardware that has been used to get the two devices working together. I am interested in a fairly direct USB cabled connection between the two with few or no additional power supplies. I am not interested in anything having to do with DAWs or computers or software, except the Windows software that Korg provides for configuring NanoKontrol2. (Please do not reply anything like "No", "I don't know, but you could try ...", "I've done something similar, but not with the products you mentioned", or something hardly related, as those type of responses do not help.) Thanks!
  6. Thanks everyone for getting into the Spider V. We hope you’re enjoying all that it has to offer. We’ve found that with certain new product launches, it’s helpful to keep a running thread of your experiences with connecting various Android mobile devices, whether it works or not. With such a wide variance in offerings and specs, it’s impossible for us to test all of them, so maybe this thread will help answer some customer questions, while possibly helping Line 6 spot issues/trends with a given group of devices. Here is the Spider V / Android Device USB Compatibility Check article that should help you find out if your device support USB Host Mode, which is required for the Spider V Remote app to communicate with Spider V amplifiers. Please post your device model, Android OS, and Compatibility Check results. Thanks for your input. Please remember to visit https://line6.ideascale.com with any feature requests you may have.
  7. Hi All, I created a patch for Linux Kernel 5.3 to enable HX stomp/Helix I need some help to confirm that is working properly. In particular would be really helpful if you can try the kernel 5.3 and confirm the USB ID for Helix devices case USB_ID(0x0E41, 0x4242): /* Line6 Helix Rack */ case USB_ID(0x0E41, 0x4244): /* Line6 Helix LT */ case USB_ID(0x0E41, 0x4246): /* Line6 HX-Stomp */ case USB_ID(0x0E41, 0x424a): /* Line6 Helix LT - firmware >= 2.8 */ This is displayed in dmesg when the device is discovered (open dmesg -w and then plug the device) [ 322.404503] usb 1-6: new high-speed USB device number 13 using xhci_hcd [ 322.531804] usb 1-6: New USB device found, idVendor=0e41, idProduct=4246, bcdDevice= 2.00 [ 322.531806] usb 1-6: New USB device strings: Mfr=1, Product=3, SerialNumber=2 [ 322.531806] usb 1-6: Product: HX Stomp [ 322.531807] usb 1-6: Manufacturer: LINE 6 [ 322.531808] usb 1-6: SerialNumber: 3021888 [ 322.535789] usb 1-6: parse_audio_format_rates_v2v3(): unable to retrieve number of sample rates (clock 16) [ 322.535907] usb 1-6: parse_audio_format_rates_v2v3(): unable to retrieve number of sample rates (clock 16) In particular if the device is supported the last two lines will show as unable to retrieve number of sample rates set it to default as 48Khz What I need is a list of helix like devices and the list of idVendor, IdProduct. Can you help me? Also for Line6 did the new update to support the new Mac Os X bring some news for Linux Users as well?? Thanks Nick
  8. Greetings, I stopped getting an input signal on my PODxt Pro. I tried various guitar cables, and I reinstalled the 3.02 firmware from the Line 6 Monkey. Nothing else is plugged into the unit other than the AC cable and the input cable. It's clearly not a setting; I can't even get a signal to use the tuner. Seems like a hardware issue, but here's how I've troubleshot this so far; perhaps I've missed something obvious along the way. First of all, it would seem that after some searching, that this issue is not unique to me. Also, for what it's worth, I had (for some reason) version 1.14 of the USB firmware on the unit, despite the fact that the current version was listed as 1.12 in the Monkey. Thinking that this might be the problem, I tried restoring the current version of the USB firmware back to version 1.12, so that they matched. No dice. Repeated power cycles do nothing, and the line level input on the back isn't getting any input signal either. Sending a clean guitar signal through USB doesn't work either, so it obviously isn't getting any signal at the front end. The signal light on the front remains perpetually dark. I have all model packs installed, and the unit has been sitting in a climate controlled rack in a studio, so it is in mint condition. I am at a loss, and am not sure what to do, as I rely on this in my studio. Another follow-up question... Since I rolled back the USB firmware to 1.12, there doesn't now seem to be a way to get it back to 1.14. Most reports I see say that 1.14 is the latest version of the USB firmware, yet the Line 6 Monkey is telling me that 1.12 is the latest. Was there an issue discovered with version 1.14 of the USB firmware such that it was removed from the update servers? I also ran the entire update process again from another computer with a different USB cable. Same deal. Another thing to note is that while the device is fully recognized through the OS, and the MIDI functionality seems to be fine, the audio interface element of the PODxt Pro is not functioning properly. The device is recognized in the Sound System Preference (and the Audio/MIDI Setup) but sound will not come out of it for regular computer sound output (like iTunes, for example.) In addition to this, I just noticed a slight but audible buzzing/hum sound inconsistently coming from the unit, which sounds similar to an alternating current's 60 Hz hum sometimes caused by EMI or a ground loop. I've never noticed this until right now. A power cycle of the unit lessened it to some degree, but it's still there faintly, which obviously causes further concern. Has anyone else with a PODxt Pro experienced anything like this? I'm sure the answer is what I don't want to hear: that I'll need to take it to a service center. Thanks in advance, Jeff
  9. Hello there, I`ve had my share of Line6 products in the past (Pod 2.0 / X3Live / HD500) and I have also been away from this brand for a couple years now. I remember that I lost my patience with the usb issues on the X3 + Hd500, however, Helix has caught my attention a while ago. I was wondering if there is any known usb malfunction on the Healix Lt? I noticed that a couple people (not as many as when I had the x3 thats for sure) referred usb issues on a few forums (usb being disconnected from the computer + noise when having the usb cable on). I want to get one so bad, but at the same time...I am so afraid of going back to the same headache as in the past... Don't take it wrong but...should I stay away? Thanks, RR
  10. Hi All: Question from someone just starting out: Trying to record from Helix into Reaper. Input volume is causing monster clipping/distortion (not in a good way!) Helix records perfectly into Audacity. Any suggestions as to how to fix this? Thanks in advance. Buddy
  11. Hey all, first post so I hope I'm doing this right. I've recently joined the cult of Linux, and am looking to make primarily electronic music through Ubuntu 18.04. I know that some more common audio interfaces have plug-and-play compatibility, but I'm interested in connecting my Helix directly to my DAW (Ardour) via its USB cable. At the time of posting this I haven't actually started messing with configuring this on my own, but figured I should crowdsource experiences others may have had: has anyone had any experience/luck getting the Helix to work with any Linux distro in this way? I tried looking in the Knowledge Base but didn't find any relevant information for this situation.
  12. Here is how to update the Firehawk 1500 step by step: Note: The versions of the drivers and software may have older versions. Make sure to always select the latest versions. For Windows 7, 8, or 10 systems, please start with step 1. For OSX 10.8 and up, skip to step 8. 1. In order for your computer to see the Firehawk 1500 you will need to install the driver for the device to your computer. Open a web browser and navigate to www.Line6.com/software and select Product: Firehawk Software: Drivers from the drop down menus at the top of the page. 2. Pick the top selection from the next page by selecting "Get Download". 3. Accept the terms. 4. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. 5.Disconnect your Firehawk from the computer if it's connected via USB and run the installer. 6. In the installer make sure the drivers from the Firehawk have a green check. Click next until the installer completes. 7. Reconnect Hardware when prompted and let Windows assign the driver. Now your computer will be able to communicate properly with the Firehawk. 8. Now, let's download the updater utility. Open your web browser, navigate back to www.Line6.com/software and select Line 6 Updater under the software drop down menu. 9. Select get download under the top selection, the latest choice will always be at the top. 10. Accept the agreement. 11. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most Windows browsers, alt + command + L for Safari on Mac. Or the installer will be in your downloads folder. 12. Run the installer for Line 6 updater. 13. In the installer make sure Updater has a green check, click next until the installer completes. 14. Run Line 6 updater from the start menu on WIn 7, Applications Folder on a Mac, or C:/Program Files (86)/Line 6 on Windows 8. 15. Accept the agreement. 16. Login to Updater with your username and password from the Line 6 website. 17. Select the Firehawk. 18. Select the latest version of flash memory. This is always the top selection. 19. NOTE: This part of the updater explains how to reset the Firehawk if it should fail. You can refer to the image here for instructions if that should ever happen. Click Next to Proceed. 20. Wait for the progress bar to complete. 21. Updater will let you know when the update is complete.
  13. Probably a bit specialised but... Background I use HX edit with Helix on 2.82 by sending the USB data over a local area network using VirtualHere ( which in their words allows "USB devices to be used remotely over a network just as if they were locally connected" https://www.virtualhere.com/). I use Windows 10 as the client and a raspberry PI for the server. It allows me to sit at the PC playing guitar while the Helix is the other side of the room. The USB connection to Helix appears and HX Edit uses it. Question Since updating to 2.8 HX Edit keeps disconnecting so I wonder if anyone else has managed to find a way of connecting to the Helix USB over a network? USB servers such as Lindy (https://www.lindy.co.uk/usb-c4/4-port-usb-2-0-gigabit-network-server-p8641) might work but I don't really want to spend £80 finding it doesn't! Cheers
  14. Hi, I've been messing for two days trying to get the usb output from my computer to work at the same time as my 4CM setup. I have an EVH5150 6L6 in 4CM. I can control the output volume and gain on the amp and get the Helix effects and everything works properly. However, I want to jam along youtube, spotify, Guitar Pro or my Daw but I can't get the sound out if I'm in 4CM. If i hit the effects switch of the EVH, it works but I have no more guitar output. And if its off, then I get my guitar back. I want both. Is there any way yo achieve that? Regards,
  15. I have been experiencing connection issues in the past using the USB dongles. I have decided to scrap the USB dongles all together. I have the apple usb adapter and it works perfectly. I have both the apple airport express and a linksys router ( I have 2 M20D's, 1 for our church and one for an install I am doing). I have tested both the airport express and the linksys and I can connect to them with the ipad with no issues and its much faster than the USB. My question is, can I use this setup to connect the M20D to my existing wireless network? And if so, can you explain how to do it either router, the Apple Airport Express and a Cisco Linksys WRT110? With my install, I'd rather not have to instruct them to switch wireless networks when trying to connect to the M20D. It is being installed in a township building in their main meeting space. I'd prefer to use the Linksys in the township building and the Airport Express in our church. Any help would be appreciated! B)
  16. Hey guys :) I recently noticed that I´ve got different volume levels of the D.I. signal going through USB channel 5 straight into my DAW. My guitar goes mono straight into the input of the HX Stomp. The device is connected to my PC in order to function as the interface. While recording I´m trying to track the main signal as well as the D.I. signal simultaneously for potential re-amping later. According to the users manual USB input 5 and 6 pick up the D.I-signal right behind the input jack so I can´t figure out why there is a volume difference of ~20dB between different patches when the same guitar is connected straight into the HX with the same cable. Is there any global or local setting in the HX Stomp affecting the volume on USB channel 5/6? You´ll find two different patches the problem occurs in attached to this post. I´m happy about any help I can get :) Best regards, Leopold RecRedFeathMain.hlx Synth Blink.hlx
  17. I have recently purchased Helix Native in its 1.82 version and upgraded my Helix LT to 2.82. I was hoping to control Helix Native directly from my Helix LT, (switch Helix native presets from footswitches, use EXP pedal....) but i did not find any indication that this feature was existing. Can somebody tell me if this is possible ? or will it be possible soon ?
  18. I recently got a Spider V 240 and I'm trying to use my Note 8 to use the spider remote. I don't understand why they isn't a normal USB port for android and computers. What type of adapter do I need to plug my normal USB having phone into the android port?
  19. Once I updated my Macbook Pro late 2013 to MacOS Sierra 10.12 the UX2 usb audio interface crashes the computer. Everytime I plug in the ux2 interface, the computer immediately restarts and gives the error message (white text on black background). I have tried both of my Mac's usb slots, tried taking everything off of the interface (monitors etc.) and tried it with and without power cable on my computer. Also, when I try to start my computer while the UX2 is plugged in, the Mac's starting screen has some white error messages and then the computer restarts. Nothing helps. So atm I CAN'T USE THE INTERFACE AT ALL. Pod Farm software doesn't seem to have any problems. Please tell me if you've had these problems or you can help.
  20. Hi, I have a G70 receiver that I had stopped using a couple years back because of dropout issues. I recently picked up a couple of G75's that I use for backline stuff, and they also had dropout issues, but started working acceptably once I did the most recent firmware updates. So I circled back to the G70 unit, hoping I could update it as well and get some better performance out of it, but when I attached the USB cable to it, the updater wouldn't see it. I noticed that the cable felt kind of loose, so I opened the unit up and can see that the micro USB connector has largely detached itself from the PCB inside (see photo). Is this repairable? Will Line6 repair these or does anyone know of an aftermarket solution to have this repaired? The unit is basically non-updatable without this port. I did update the transmitter but I suspect both would need to be updated to see better performance.
  21. Français Deutsch Q: Which type of USB is my Line 6 device compatible with? A: Most Line 6 USB products are compatible with USB 1.x and 2.0. The UX8 and POD X3 USB Devices are USB 2.0 exclusive devices. Connecting these to USB 1.x ports will result in failed connectivity. The following Line 6 units are compatible with all 3 types of USB Ports: Guitarport Toneport Series (GX, UX1, UX2, KB37) Toneport DI (Gold/Silver) POD Studio series (GX, UX1, UX2, KB37) POD XT/XT Live/XT Pro Pocket POD Backtrack The following Line 6 units are ONLY compatible with USB 2.0: POD X3/X3 Live/X3 Pro Toneport UX8 Q: How are 2.0 USB ports different from 1.1 ports? A: As we all may know, USB ports are on your computer so you are able to connect external devices to work with your system. Most computers today come with one or more USB ports and they're so fast and easy to use. It's easy just to plug something into a port and go. Most newer computers come with USB 2.0 ports, but some of the older ones still have 1.0 or 1.1 (which are very similar to each other). To find out which version you have, follow these directions: Select the start menu, then go to "My Computer" right click on the "my computer" icon, then select "manage". Click on the "Device Manager" under "Computer Management". Scroll down on the right side of the box until you locate the Universal Serial Bus (USB) controllers, then expand the list by clicking the addition (+) symbol. If you have a USB 2.0 controller in your computer, the word "enhanced" will be listed somewhere in one of those names. Q: Can I use a USB Hub to connect my Line 6 unit to my computer? A: No, USB hubs are not supported in any application of Line 6 hardware. Q: I am receiving an "Error 10" code when attempting to connect my POD X3 or UX8 to my computer? A: An "Error 10" occurs when a USB 2.0 device (i.e.POD X3 and UX8 series) is connected to a USB 1.x port. Please connect these units to a USB 2.0 port. Q: I cannot find a driver to download for the Pocket POD, FBV Mk II controller or Backtrack? A: The Pocket POD, FBV Mk II controllers and Backtrack use "class compliant" drivers that are "pre-installed" in your OS.? If you are having trouble connecting to these devices you should try a different USB port and update your OS to ensure you have the latest class compliant drivers on your system. If you have tried all available USB ports on your computer and have either no device recognition or poor audio quality (clicks-pops), you will want to consider purchasing a PCI USB 2.0 card to connect your Line 6 USB audio interface. Q: I am receiving an error that says my hardware is not a valid Line 6 device (error 8000710B) / the ESN on my unit is showing "00000000" when I connect to Line 6 Monkey? A: This situation may happen when a unit is incorrectly repaired at a Line 6 service center. The unit needs to be returned to the service center that originally serviced the unit for repair. USB Komptibilität mit Line 6 Geräten Mit welchen USB Arten ist mein Line 6 Gerät kompatibel? Die meisten USB Produkte sind mit 1.x und 2.0 kompatibel. Die UX8 und POD X3 USB Geräte sind USB 2.0 exklusive Geräte. Die Verbindung dieser Geräte an einen USB 1.x Port schlägt dann fehl. Folgende Line 6 Geräte sind mit allen 3 USB Typen kompatibel: Guitarport Toneport Serie (GX, UX1, UX2, KB37) Toneport DI (Gold/Silver) POD Studio Serie (GX, UX1, UX2, KB37) POD XT/XT Live/XT Pro Pocket POD Backtrack Die folgenden Line 6 Geräte sind nur mit USB 2.0 kompatibel: POD X3/X3 Live/X3 Pro Toneport UX8 Inwiefern sind USB 2.0 Ports unterschieden von USB 1.1 Ports? Als erstes sollte man wissen, das der Computer USB Ports hat und Sie Ihre Geräte so mit Ihrem PC verbinden können. Die meisten Computer haben heutzutage mehrere USB Ports, sie sind schnell und einfach zu benutzen. Die meisten neuen Computer haben jedoch auch USB 2.0 Ports. Um herauszufinden welche Ports Sie haben, folgen Sie diesen Anweisungen: Gehen Sie auf das Startmenü, dann Arbeitsplatz. Rechtsklicken Sie den Arbeitsplatz, dann Verwalten. Klicken Sie dann auf den Gerätemanager unter Computerverwaltung. Scrollen Sie dann nach unten im rechten Fenster bis Sie die Universal Serial Bus (USB) finden und erweitern Sie die Liste indem Sie auf das (+) Symbol klicken. Wenn Sie einen USB 2.0 Controller haben werden Sie hier das Wort "Enhanced" finden. Kann ich ein USB Hub benutzen um mein Line 6 Gerät an an meinen Computer anzuschließen? Nein, USB Hubs werden von Line 6 Hardware nicht unterstützt. Ich bekomme eine "Error 10" Fehlermeldung wenn ich mein POD X3 oder UX8 an meinen Computer anschließe. Was kann ich tun? Ein "Error 10" tritt auf, wenn ein USB 2.0 Gerät (wie POD X3 oder UX8) and einen USB 1.x Port angeschlossen wird. Schließen Sie diese Geräte ausschließlich an USB 2.0 Ports an. Ich habe meine Treiber aktualisiert, habe aber immer noch keine Verbindung oder habe MIDI timeout Fehlermeldungen mit meinem Line 6 Gerät, was kann ich tun? Stellen Sie zuerst sicher, dass der Treiber korrekt installiert ist. Schauen Sie sich dazu diese Seiten an: Windows: USB Device Driver Installation Mac: USB Device Driver Installation Stecken Sie Ihr Line 6 Gerät direkt in das Mainboard Ihres Computers (hintere Seite des PCs). Meiden Sie USB Hubs und die USB Ports auf der Vorderseite Ihres Computers. Wenn Sie einen Laptop benutzen sollten Sie alle USB Ports ausprobieren (da manche USB Ports widerstandsfähiger sind als andere). Entfernen Sie dann alle unnötigen USB Geräte um die Last des USB Datenflusses zu verringern und deisntallieren Sie dann jegliche unnötige Software von Ihrem Computer. Klicken Sie folgende Links, um weitere Fehlerbehebungen zu USB Problemen zu erhalten: Audiooptimierung für das Computersystem USB Audio Problems and Chipset Error Explanation Ich kann keinen Treiber für mein Pocket POD, FBV Mk II oder Backtrack finden. Pocket POD, FBV Mk II und Backtrack nutzen generische Treiber, die auf Ihrem System vorinstalliert sind. Wenn Sie Probleme mit der Verbindung dieser Geräte haben sollten Sie es mit verschiedenen USB Ports versuchen und Ihr Betriebssystem aktualisieren damit Sie den neusten generischen Treiber auf Ihrem System haben. Wenn Sie alle verfügbaren USB ports ausprobiert haben und der Computer erkennt das Gerät immer noch nicht oder Sie haben sehr schlechte Audioqualität (Klicks, Rauschen,...) brauchen Sie vielleicht eine PCI USB 2.0 Karte um Ihre Line 6 Geräte an Ihren Computer anzuschließen. Ich bekomme einen Fehler, der behauptet meine Hardware sei kein gültiges Line 6 Gerät (Error: 8000710B) oder die ESN auf meinem Gerät zeigt "00000000" an wenn ich es mit Line 6 Monkey verbinde. Was kann ich tun? Dieser Fehler kann auftreten wenn ein Gerät inkorrekt in einem Line 6 Service Center repariert wurde. Das Gerät muss dann zurück ins Center, welches das Gerät repariert hat. Compatibilité USB avec les appareils Line 6 Avec quels types USB est-ce que mon appareil Line 6 est compatible? La plupart des produits USB sont compatibles avec 1.x et 2.0. L'UX8 et le POD X3 sont seulement compatible avec USB 2.0. La connexion de ces appareils à un port 1.x échoue. Les appareils suivants sont compatibles avec tous les trois types USB: Guitarport Série Toneport (GX1, UX1, UX2, KB37) Toneport DI (Gold/Silver) Série POD Studio (GX, UX1, UX2, KB37) POD XT/XT Live/XT Pro Pocket POD Backtrack Les appareils suivants sont seulement compatibles avec USB 2.0: POD X3/X3 Live/X3 Pro Toneport UX8 Dans quelle mesure est-ce que les ports USB 2.0 sont différents des ports 1.1? D'abord, on doit savoir que l'ordinateur a ces ports USB et que vous pouvez connecter vos appareils à votre pc via ces ports. La plupart des ordinateurs d'aujourd'hui a plusieurs ports USB, ils sont rapides et facile à utiliser. La plupart des ordinateurs nouveaux ont aussi des ports USB 2.0. Pour découvrir lesquels ports vous avez, suivez ces instructions: Menu démarrer -> Poste de travail. Clic droite. Faites un clic gauche sur Gérer. Dans la gestion de l'ordinateur, cliquez le gestionnaire de périphériques. Cherchez Universal Serial Bus (USB) dans la fenêtre droite et développez la liste par cliquer sur le (+). Si vous avez un contrôleur USB, vous pouvez voir le mot "Enhanced" comme sur la capture d'écran suivante: Puis-je utiliser un hub USB pour connecter mes appareils Line 6? Non, les hubs USB ne sont pas soutenus du hardware Line 6. Je reçois une erreur "Error 10" si je connecte mon POD X3 ou UX8 à mon ordinateur. Qu'est-ce que je peux faire? L'erreur 10 se produit si un appareil USB 2.0 (comme POD X3 ou UX8) sont connectés à un port USB 1.x. Connectez ces appareils uniquement aux ports USB 2.0. J'ai actualisé mes pilotes mais j'au toujours pas une connexion ou reçois une erreur MIDI timeout avec mon appareil Line 6, que puis-je faire? Le pilote doit être installé correctement. Veuillez visiter ces sites web concernant ca: Windows: USB Device Driver Installation Mac: USB Device Driver Installation Insérez votre appareil Line 6 directement à l'arrière, dans la carte mère de l'ordinateur. N'utilisez pas les hubs USB ou les ports USB de devant. Si vous utilisez un portable, essayez tous les ports USB. (Certains ports sont plus résistants qu'autres.) Débrochez tous les appareils USB inutiles pour réduire la charge du flux des données et désinstallez tous les logiciels inutiles. Pour autres solutions, visitez ces liens: Optimisation audio pour le système d'ordinateur USB Audio Problems and Chipset Error Explanation Je ne peux pas trouver des pilotes pour mon Pocket POD, FBV Mk II ou Backtrack. Qu'est-ce que je fais? Le Pocket POD, FBV Mk II et Backtrack utilisent des pilotes génériques qui sont préinstallés sur votre système d'exploitation. Si vous avez des problèmes de connexion avec ces appareils, essayez différents ports USB et mettez à jour votre système d'exploitation pour recevoir les pilotes génériques les plus récents. Si vous avez essayé tous les ports USB, et l'ordinateur le reconnait pas votre Appareil ou vous avez une qualité audio très mauvaise (clics, bruits,…), peut-être vous avez besoin d'une carte PCI USB 2.0 pour connecter vos appareils USB Line 6. Je reçois une erreur qui dit que j'ai un appareil Line 6 invalide (erreur: 8000710B) ou le numéro ESN sur mon appareil montre "00000000" si je le connecte avec Line 6 Monkey. Qu'est-ce que je peux faire? Cette erreur peut se produire si un appareil a été réparé incorrectement dans un centre de service Line 6. L'appareil doit retourner au centre qui a réparé l'appareil pour résoudre ce problème.
  22. Hey guys, I have a Variax JTV but I don't have the USB interface in order to use it with the Workbench. If you have a Variax USB and don't need it anymore because you have the Helix or another unit that interfaces with the Variax, I would appreciate if you would be willing to donate it or sell it for a reasonable price. The brand new unit is too expensive for me. Thanks.
  23. gregm1948

    USB port issue

    I just got a use Helix and everything was going fine til I tried to hook up to the iMac via USB. The USB cable does not fit snugly into the port on the machine. In fact, it dangles downwards. I tried 3 other cables so that's not the issue. It is so loose that it won't connect with the computer at all. I've tried holding it in place with no success. I do have a ticket into Line 6 but I hope maybe someone here has experience with this and has a solution!
  24. This post is for those who use a PC to trigger MIDI events in Helix. Since I updated to the 2.8 firmware, my USB connectivity for MIDI is not working. I’ve checked all of my settings, reinstalled the ASIO audio driver and validated my USB connection to the PC as I’m able to control Helix perfectly through HX Edit app. I also validated the issue by reverting back to 2.71 and testing and everything worked fine. I also copied all of the global settings so I could reset them all in 2.8. Well, the issue is back and I don’t know what to try next. Any known issues or ideas you can share with us? I really need to resolve this before my upcoming live performances, thanks!
  25. To begin with, I'm aware that Hubs are not supported by Line 6 and the TonePort UX2, but I'm hoping someone with a bit more knowledge and experience than myself can make some suggestions to nail a particular incompatibility, or confirm the same problem with their own Surface Pro 2. So the Surface Pro 2 has a single USB3 port and pretty good overall performance. If I plug my UX2 directly in to this USB port, all works well. Very well! Windows 8.1 (full not RT), i5 2.5GHz 4 core, 8GB RAM, x64, 256GB SSD. When I introduce a bus powered USB hub, the device red lights and does not have enough power to fire up - as expected. With a powered USB hub (with nothing else connected), it fires up. I can connect to it fine through PodFarm, Monkey, License manager etc. However, any and all audio sounds like either there is a significant playback rate mis-match (slow, garbled and distorted), or a continually stuttering bus flow. So I've tried several different USB powered Hubs. I've also used a USB analyser (USBlyzer) and when comparing the state between direct connection and via hub, all is identical (connection speed, power usage etc.). Even the event log of playing a windows test sound in both scenarios issue the same commands and get the same close connection results. I also note that while TonePort via a powered hub is not supported, there are instances it works. So I am hopeful there is something further I can uncover here. Any help would be gratefully appreciated! TIA - Omar
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