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  1. http://line6.com/support/page/kb/_/computer-based-recording/computer-audio-set-up-and-troubleshooting/usb-audio-troubleshooting-r443
  2. Update Instructions: All Spider Valve Mk II 112, 212 and HD100 amplifiers can be updated using an FBV MkII Express, FBV MkII Shortboard, or via MIDI with a USB to MIDI interface as follows: Connect your FBV MkII to your Spider Valve MKII using a standard FBV cable. Connect your FBV MkII to your computer using a standard USB cable. Launch Line 6 Monkey on your computer. Select your Spider Valve MKII as the connected device if it isn't automatically selected. Select the Flash Memory line item and click "Update Selection". Please also refer to the following FAQ for further update details: http://line6.com/support/page/articles/_/amplifiers/spider-ivspider-online/updating-the-spider-iv-75-120-150-150hd-us-r319 ***Please note: You MUST register your Spider Valve Mk II amp, and the FBV MkII Express or FBV Shortboard MkII in order to proceed with the update. Updating Note: Updating firmware does not erase User Presets. To return the amp to its factory settings, which includes restoring original User Presets and Amp Model Defaults, press the "A" Channel button on power up, then press the "Presets" encoder.
  3. The XD-V75 receiver firmware can be updated via the mini-USB port connection to a host computer (Windows XP or better, or Mac OSX 10.5 or better) using the Line 6 Monkey software application. In addition, the XD-V75 receiver can function as an "interface" to update the Relay G90 and XD-V70 receivers. Updating an XD-V75 Receiver: Remove any currently connected Antennas from the BNC jacks. Power Switch to "Off" on the receiver, then disconnect the power cable to the XD-V75 Receiver. Connect a mini-USB cable to the back of the receiver mini-USB port and your host computer. Reconnect the power cable to the XD-V75 Receiver. LCD Display on the XD-V75 receiver should read: "LOADER ENABLED" (regardless if you physically flip the Power Switch to "On" or not). Launch Line 6 Monkey 1.50 (or higher, depending on current release build as of this reading). Be certain to log on in Monkey. Click on "Connect To Device" on the left. Choose "Line 6 Wireless Device USB" and click OK. In the following window, select "XD-V75 Receiver" in the list of all the wireless devices that appear. Click on the "Flash Memory" in the Update window. Click "Update Selection" or "Reinstall Latest", whichever appears. Click "I ACCEPT" and then "Yes". Don't break the USB connection during the update process. When completed you should see a "XD-V75 Receiver update successful" message. Click "OK". To get the receiver out of Loader Mode, unplug the unit, remove the USB cable, plug in the power and turn the unit on. Updating the G90 or XD-V70 Receivers: Look at the pictures in the Device Positioning for Updating XD-V7x Transmitters and Receivers document for the visual reference on how the devices must be positioned/connected physically for a successful update. Once the device to be updated is positioned/connected, follow steps 3-5 above to put the XD-V75 Receiver into Loader Mode. Click the Change Device button in Line 6 Monkey. Choose "Line 6 Wireless Device USB" and click OK. On the next screen, choose the appropriate device to update. Once Monkey switches to the new target device to be updated, follow along in the update wizard instructions in the Line 6 Monkey software window. Monkey will program the XD-V75 receiver to "connect" to the device to be updated. If you do not power up the target device when prompted within about 30 seconds, the connection will time out and give you the error message "No pass thru receiver found". After you click OK, you'll get an error message saying "Error connecting to device". Hit OK and Monkey will reprogram the XD-V75 again, then ask you to power up the target device. After powering up the device, Monkey will be ready to update it. Follow steps 8-10 above. When the update is complete, you will get a message saying so. You will also get instructions for verifying the version on the unit. To get the receiver out of Loader Mode, unplug the unit, remove the USB cable, plug in the power and turn the unit on. Having problems? Some users that were reporting errors had success when using a different computer and repeating the process. Try re-booting your computer and starting from the top by first re-flashing your V75 receiver. Once this is done you can proceed to flashing other units. If you are still having problems, create a support ticket from http://line6.com/support/tickets/. Please complete the System Profile in your account and send us a "Monkey Log" in the ticket: 1) Run Monkey until the error is encountered 2) Choose "Diagnostics..." from the Line 6 Monkey main menu (at the top of the Mac Finder) 3) A finder window will open up - you will see one or more .log files with date-stamped filenames. 4) Send the most recent log file - or any of the log files whose date correspond to the date when the error occurred.
  4. There is a known compatibility issue with current Line 6 drivers and the AMD USB Filter driver that comes preinstalled on several AMD computers including HP and Compaq. This issue materializes in the form of constant blue screens when connecting a Line 6 device via USB to these computers. Uninstalling this USB Filter driver will resolve this issue. Note: If you have an AMD PC with a different brand of video card or do not have ATI Catalyst installed and are still experiencing blue screens when you connect a Line 6 device you can manually check for the driver in your Windows system directory. If the driver is installed, it can usually be found at this location: C:\Windows\system32\DRIVERS\usbfilter.sys Also, we have seen users fix this issue by updating drivers for their video cards. Please make sure that drivers are up to date for all audio and video devices attached to your system. Such devices include: Video Cards PCI Based internal sound cards USB and Firewire audio Interfaces from other manufactures Web Cams Video Cameras that connect via USB and Firewire Digital Cameras and DSLR cameras that connect via USB and Firewire USB Microphones and Turntables Who Crashed is a useful and easy to use tool that can help you identify which drivers or devices are responsible for blue screens on Windows computers. Download it at http://www.resplendence.com/whocrashed
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