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Found 256 results

  1. Greetings, I stopped getting an input signal on my PODxt Pro. I tried various guitar cables, and I reinstalled the 3.02 firmware from the Line 6 Monkey. Nothing else is plugged into the unit other than the AC cable and the input cable. It's clearly not a setting; I can't even get a signal to use the tuner. Seems like a hardware issue, but here's how I've troubleshot this so far; perhaps I've missed something obvious along the way. First of all, it would seem that after some searching, that this issue is not unique to me. Also, for what it's worth, I had (for some reason) version 1.14 of the USB firmware on the unit, despite the fact that the current version was listed as 1.12 in the Monkey. Thinking that this might be the problem, I tried restoring the current version of the USB firmware back to version 1.12, so that they matched. No dice. Repeated power cycles do nothing, and the line level input on the back isn't getting any input signal either. Sending a clean guitar signal through USB doesn't work either, so it obviously isn't getting any signal at the front end. The signal light on the front remains perpetually dark. I have all model packs installed, and the unit has been sitting in a climate controlled rack in a studio, so it is in mint condition. I am at a loss, and am not sure what to do, as I rely on this in my studio. Another follow-up question... Since I rolled back the USB firmware to 1.12, there doesn't now seem to be a way to get it back to 1.14. Most reports I see say that 1.14 is the latest version of the USB firmware, yet the Line 6 Monkey is telling me that 1.12 is the latest. Was there an issue discovered with version 1.14 of the USB firmware such that it was removed from the update servers? I also ran the entire update process again from another computer with a different USB cable. Same deal. Another thing to note is that while the device is fully recognized through the OS, and the MIDI functionality seems to be fine, the audio interface element of the PODxt Pro is not functioning properly. The device is recognized in the Sound System Preference (and the Audio/MIDI Setup) but sound will not come out of it for regular computer sound output (like iTunes, for example.) In addition to this, I just noticed a slight but audible buzzing/hum sound inconsistently coming from the unit, which sounds similar to an alternating current's 60 Hz hum sometimes caused by EMI or a ground loop. I've never noticed this until right now. A power cycle of the unit lessened it to some degree, but it's still there faintly, which obviously causes further concern. Has anyone else with a PODxt Pro experienced anything like this? I'm sure the answer is what I don't want to hear: that I'll need to take it to a service center. Thanks in advance, Jeff
  2. Hello there, I`ve had my share of Line6 products in the past (Pod 2.0 / X3Live / HD500) and I have also been away from this brand for a couple years now. I remember that I lost my patience with the usb issues on the X3 + Hd500, however, Helix has caught my attention a while ago. I was wondering if there is any known usb malfunction on the Healix Lt? I noticed that a couple people (not as many as when I had the x3 thats for sure) referred usb issues on a few forums (usb being disconnected from the computer + noise when having the usb cable on). I want to get one so bad, but at the same time...I am so afraid of going back to the same headache as in the past... Don't take it wrong but...should I stay away? Thanks, RR
  3. Hi All: Question from someone just starting out: Trying to record from Helix into Reaper. Input volume is causing monster clipping/distortion (not in a good way!) Helix records perfectly into Audacity. Any suggestions as to how to fix this? Thanks in advance. Buddy
  4. Hey all, first post so I hope I'm doing this right. I've recently joined the cult of Linux, and am looking to make primarily electronic music through Ubuntu 18.04. I know that some more common audio interfaces have plug-and-play compatibility, but I'm interested in connecting my Helix directly to my DAW (Ardour) via its USB cable. At the time of posting this I haven't actually started messing with configuring this on my own, but figured I should crowdsource experiences others may have had: has anyone had any experience/luck getting the Helix to work with any Linux distro in this way? I tried looking in the Knowledge Base but didn't find any relevant information for this situation.
  5. Here is how to update the Firehawk 1500 step by step: Note: The versions of the drivers and software may have older versions. Make sure to always select the latest versions. For Windows 7, 8, or 10 systems, please start with step 1. For OSX 10.8 and up, skip to step 8. 1. In order for your computer to see the Firehawk 1500 you will need to install the driver for the device to your computer. Open a web browser and navigate to www.Line6.com/software and select Product: Firehawk Software: Drivers from the drop down menus at the top of the page. 2. Pick the top selection from the next page by selecting "Get Download". 3. Accept the terms. 4. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most windows browsers, alt + command + L for Safari on Mac. 5.Disconnect your Firehawk from the computer if it's connected via USB and run the installer. 6. In the installer make sure the drivers from the Firehawk have a green check. Click next until the installer completes. 7. Reconnect Hardware when prompted and let Windows assign the driver. Now your computer will be able to communicate properly with the Firehawk. 8. Now, let's download the updater utility. Open your web browser, navigate back to www.Line6.com/software and select Line 6 Updater under the software drop down menu. 9. Select get download under the top selection, the latest choice will always be at the top. 10. Accept the agreement. 11. If in Windows, choose the run option and run the installer or navigate to the downloads window and run the installer. Pressing Control + J will bring up the downloads menu in most Windows browsers, alt + command + L for Safari on Mac. Or the installer will be in your downloads folder. 12. Run the installer for Line 6 updater. 13. In the installer make sure Updater has a green check, click next until the installer completes. 14. Run Line 6 updater from the start menu on WIn 7, Applications Folder on a Mac, or C:/Program Files (86)/Line 6 on Windows 8. 15. Accept the agreement. 16. Login to Updater with your username and password from the Line 6 website. 17. Select the Firehawk. 18. Select the latest version of flash memory. This is always the top selection. 19. NOTE: This part of the updater explains how to reset the Firehawk if it should fail. You can refer to the image here for instructions if that should ever happen. Click Next to Proceed. 20. Wait for the progress bar to complete. 21. Updater will let you know when the update is complete.
  6. Probably a bit specialised but... Background I use HX edit with Helix on 2.82 by sending the USB data over a local area network using VirtualHere ( which in their words allows "USB devices to be used remotely over a network just as if they were locally connected" https://www.virtualhere.com/). I use Windows 10 as the client and a raspberry PI for the server. It allows me to sit at the PC playing guitar while the Helix is the other side of the room. The USB connection to Helix appears and HX Edit uses it. Question Since updating to 2.8 HX Edit keeps disconnecting so I wonder if anyone else has managed to find a way of connecting to the Helix USB over a network? USB servers such as Lindy (https://www.lindy.co.uk/usb-c4/4-port-usb-2-0-gigabit-network-server-p8641) might work but I don't really want to spend £80 finding it doesn't! Cheers
  7. Hi, I've been messing for two days trying to get the usb output from my computer to work at the same time as my 4CM setup. I have an EVH5150 6L6 in 4CM. I can control the output volume and gain on the amp and get the Helix effects and everything works properly. However, I want to jam along youtube, spotify, Guitar Pro or my Daw but I can't get the sound out if I'm in 4CM. If i hit the effects switch of the EVH, it works but I have no more guitar output. And if its off, then I get my guitar back. I want both. Is there any way yo achieve that? Regards,
  8. I have been experiencing connection issues in the past using the USB dongles. I have decided to scrap the USB dongles all together. I have the apple usb adapter and it works perfectly. I have both the apple airport express and a linksys router ( I have 2 M20D's, 1 for our church and one for an install I am doing). I have tested both the airport express and the linksys and I can connect to them with the ipad with no issues and its much faster than the USB. My question is, can I use this setup to connect the M20D to my existing wireless network? And if so, can you explain how to do it either router, the Apple Airport Express and a Cisco Linksys WRT110? With my install, I'd rather not have to instruct them to switch wireless networks when trying to connect to the M20D. It is being installed in a township building in their main meeting space. I'd prefer to use the Linksys in the township building and the Airport Express in our church. Any help would be appreciated! B)
  9. Hey guys :) I recently noticed that I´ve got different volume levels of the D.I. signal going through USB channel 5 straight into my DAW. My guitar goes mono straight into the input of the HX Stomp. The device is connected to my PC in order to function as the interface. While recording I´m trying to track the main signal as well as the D.I. signal simultaneously for potential re-amping later. According to the users manual USB input 5 and 6 pick up the D.I-signal right behind the input jack so I can´t figure out why there is a volume difference of ~20dB between different patches when the same guitar is connected straight into the HX with the same cable. Is there any global or local setting in the HX Stomp affecting the volume on USB channel 5/6? You´ll find two different patches the problem occurs in attached to this post. I´m happy about any help I can get :) Best regards, Leopold RecRedFeathMain.hlx Synth Blink.hlx
  10. I have recently purchased Helix Native in its 1.82 version and upgraded my Helix LT to 2.82. I was hoping to control Helix Native directly from my Helix LT, (switch Helix native presets from footswitches, use EXP pedal....) but i did not find any indication that this feature was existing. Can somebody tell me if this is possible ? or will it be possible soon ?
  11. I recently got a Spider V 240 and I'm trying to use my Note 8 to use the spider remote. I don't understand why they isn't a normal USB port for android and computers. What type of adapter do I need to plug my normal USB having phone into the android port?
  12. Once I updated my Macbook Pro late 2013 to MacOS Sierra 10.12 the UX2 usb audio interface crashes the computer. Everytime I plug in the ux2 interface, the computer immediately restarts and gives the error message (white text on black background). I have tried both of my Mac's usb slots, tried taking everything off of the interface (monitors etc.) and tried it with and without power cable on my computer. Also, when I try to start my computer while the UX2 is plugged in, the Mac's starting screen has some white error messages and then the computer restarts. Nothing helps. So atm I CAN'T USE THE INTERFACE AT ALL. Pod Farm software doesn't seem to have any problems. Please tell me if you've had these problems or you can help.
  13. Hi, I have a G70 receiver that I had stopped using a couple years back because of dropout issues. I recently picked up a couple of G75's that I use for backline stuff, and they also had dropout issues, but started working acceptably once I did the most recent firmware updates. So I circled back to the G70 unit, hoping I could update it as well and get some better performance out of it, but when I attached the USB cable to it, the updater wouldn't see it. I noticed that the cable felt kind of loose, so I opened the unit up and can see that the micro USB connector has largely detached itself from the PCB inside (see photo). Is this repairable? Will Line6 repair these or does anyone know of an aftermarket solution to have this repaired? The unit is basically non-updatable without this port. I did update the transmitter but I suspect both would need to be updated to see better performance.
  14. Français Deutsch Q: Which type of USB is my Line 6 device compatible with? A: Most Line 6 USB products are compatible with USB 1.x and 2.0. The UX8 and POD X3 USB Devices are USB 2.0 exclusive devices. Connecting these to USB 1.x ports will result in failed connectivity. The following Line 6 units are compatible with all 3 types of USB Ports: Guitarport Toneport Series (GX, UX1, UX2, KB37) Toneport DI (Gold/Silver) POD Studio series (GX, UX1, UX2, KB37) POD XT/XT Live/XT Pro Pocket POD Backtrack The following Line 6 units are ONLY compatible with USB 2.0: POD X3/X3 Live/X3 Pro Toneport UX8 Q: How are 2.0 USB ports different from 1.1 ports? A: As we all may know, USB ports are on your computer so you are able to connect external devices to work with your system. Most computers today come with one or more USB ports and they're so fast and easy to use. It's easy just to plug something into a port and go. Most newer computers come with USB 2.0 ports, but some of the older ones still have 1.0 or 1.1 (which are very similar to each other). To find out which version you have, follow these directions: Select the start menu, then go to "My Computer" right click on the "my computer" icon, then select "manage". Click on the "Device Manager" under "Computer Management". Scroll down on the right side of the box until you locate the Universal Serial Bus (USB) controllers, then expand the list by clicking the addition (+) symbol. If you have a USB 2.0 controller in your computer, the word "enhanced" will be listed somewhere in one of those names. Q: Can I use a USB Hub to connect my Line 6 unit to my computer? A: No, USB hubs are not supported in any application of Line 6 hardware. Q: I am receiving an "Error 10" code when attempting to connect my POD X3 or UX8 to my computer? A: An "Error 10" occurs when a USB 2.0 device (i.e.POD X3 and UX8 series) is connected to a USB 1.x port. Please connect these units to a USB 2.0 port. Q: I cannot find a driver to download for the Pocket POD, FBV Mk II controller or Backtrack? A: The Pocket POD, FBV Mk II controllers and Backtrack use "class compliant" drivers that are "pre-installed" in your OS.? If you are having trouble connecting to these devices you should try a different USB port and update your OS to ensure you have the latest class compliant drivers on your system. If you have tried all available USB ports on your computer and have either no device recognition or poor audio quality (clicks-pops), you will want to consider purchasing a PCI USB 2.0 card to connect your Line 6 USB audio interface. Q: I am receiving an error that says my hardware is not a valid Line 6 device (error 8000710B) / the ESN on my unit is showing "00000000" when I connect to Line 6 Monkey? A: This situation may happen when a unit is incorrectly repaired at a Line 6 service center. The unit needs to be returned to the service center that originally serviced the unit for repair. USB Komptibilität mit Line 6 Geräten Mit welchen USB Arten ist mein Line 6 Gerät kompatibel? Die meisten USB Produkte sind mit 1.x und 2.0 kompatibel. Die UX8 und POD X3 USB Geräte sind USB 2.0 exklusive Geräte. Die Verbindung dieser Geräte an einen USB 1.x Port schlägt dann fehl. Folgende Line 6 Geräte sind mit allen 3 USB Typen kompatibel: Guitarport Toneport Serie (GX, UX1, UX2, KB37) Toneport DI (Gold/Silver) POD Studio Serie (GX, UX1, UX2, KB37) POD XT/XT Live/XT Pro Pocket POD Backtrack Die folgenden Line 6 Geräte sind nur mit USB 2.0 kompatibel: POD X3/X3 Live/X3 Pro Toneport UX8 Inwiefern sind USB 2.0 Ports unterschieden von USB 1.1 Ports? Als erstes sollte man wissen, das der Computer USB Ports hat und Sie Ihre Geräte so mit Ihrem PC verbinden können. Die meisten Computer haben heutzutage mehrere USB Ports, sie sind schnell und einfach zu benutzen. Die meisten neuen Computer haben jedoch auch USB 2.0 Ports. Um herauszufinden welche Ports Sie haben, folgen Sie diesen Anweisungen: Gehen Sie auf das Startmenü, dann Arbeitsplatz. Rechtsklicken Sie den Arbeitsplatz, dann Verwalten. Klicken Sie dann auf den Gerätemanager unter Computerverwaltung. Scrollen Sie dann nach unten im rechten Fenster bis Sie die Universal Serial Bus (USB) finden und erweitern Sie die Liste indem Sie auf das (+) Symbol klicken. Wenn Sie einen USB 2.0 Controller haben werden Sie hier das Wort "Enhanced" finden. Kann ich ein USB Hub benutzen um mein Line 6 Gerät an an meinen Computer anzuschließen? Nein, USB Hubs werden von Line 6 Hardware nicht unterstützt. Ich bekomme eine "Error 10" Fehlermeldung wenn ich mein POD X3 oder UX8 an meinen Computer anschließe. Was kann ich tun? Ein "Error 10" tritt auf, wenn ein USB 2.0 Gerät (wie POD X3 oder UX8) and einen USB 1.x Port angeschlossen wird. Schließen Sie diese Geräte ausschließlich an USB 2.0 Ports an. Ich habe meine Treiber aktualisiert, habe aber immer noch keine Verbindung oder habe MIDI timeout Fehlermeldungen mit meinem Line 6 Gerät, was kann ich tun? Stellen Sie zuerst sicher, dass der Treiber korrekt installiert ist. Schauen Sie sich dazu diese Seiten an: Windows: USB Device Driver Installation Mac: USB Device Driver Installation Stecken Sie Ihr Line 6 Gerät direkt in das Mainboard Ihres Computers (hintere Seite des PCs). Meiden Sie USB Hubs und die USB Ports auf der Vorderseite Ihres Computers. Wenn Sie einen Laptop benutzen sollten Sie alle USB Ports ausprobieren (da manche USB Ports widerstandsfähiger sind als andere). Entfernen Sie dann alle unnötigen USB Geräte um die Last des USB Datenflusses zu verringern und deisntallieren Sie dann jegliche unnötige Software von Ihrem Computer. Klicken Sie folgende Links, um weitere Fehlerbehebungen zu USB Problemen zu erhalten: Audiooptimierung für das Computersystem USB Audio Problems and Chipset Error Explanation Ich kann keinen Treiber für mein Pocket POD, FBV Mk II oder Backtrack finden. Pocket POD, FBV Mk II und Backtrack nutzen generische Treiber, die auf Ihrem System vorinstalliert sind. Wenn Sie Probleme mit der Verbindung dieser Geräte haben sollten Sie es mit verschiedenen USB Ports versuchen und Ihr Betriebssystem aktualisieren damit Sie den neusten generischen Treiber auf Ihrem System haben. Wenn Sie alle verfügbaren USB ports ausprobiert haben und der Computer erkennt das Gerät immer noch nicht oder Sie haben sehr schlechte Audioqualität (Klicks, Rauschen,...) brauchen Sie vielleicht eine PCI USB 2.0 Karte um Ihre Line 6 Geräte an Ihren Computer anzuschließen. Ich bekomme einen Fehler, der behauptet meine Hardware sei kein gültiges Line 6 Gerät (Error: 8000710B) oder die ESN auf meinem Gerät zeigt "00000000" an wenn ich es mit Line 6 Monkey verbinde. Was kann ich tun? Dieser Fehler kann auftreten wenn ein Gerät inkorrekt in einem Line 6 Service Center repariert wurde. Das Gerät muss dann zurück ins Center, welches das Gerät repariert hat. Compatibilité USB avec les appareils Line 6 Avec quels types USB est-ce que mon appareil Line 6 est compatible? La plupart des produits USB sont compatibles avec 1.x et 2.0. L'UX8 et le POD X3 sont seulement compatible avec USB 2.0. La connexion de ces appareils à un port 1.x échoue. Les appareils suivants sont compatibles avec tous les trois types USB: Guitarport Série Toneport (GX1, UX1, UX2, KB37) Toneport DI (Gold/Silver) Série POD Studio (GX, UX1, UX2, KB37) POD XT/XT Live/XT Pro Pocket POD Backtrack Les appareils suivants sont seulement compatibles avec USB 2.0: POD X3/X3 Live/X3 Pro Toneport UX8 Dans quelle mesure est-ce que les ports USB 2.0 sont différents des ports 1.1? D'abord, on doit savoir que l'ordinateur a ces ports USB et que vous pouvez connecter vos appareils à votre pc via ces ports. La plupart des ordinateurs d'aujourd'hui a plusieurs ports USB, ils sont rapides et facile à utiliser. La plupart des ordinateurs nouveaux ont aussi des ports USB 2.0. Pour découvrir lesquels ports vous avez, suivez ces instructions: Menu démarrer -> Poste de travail. Clic droite. Faites un clic gauche sur Gérer. Dans la gestion de l'ordinateur, cliquez le gestionnaire de périphériques. Cherchez Universal Serial Bus (USB) dans la fenêtre droite et développez la liste par cliquer sur le (+). Si vous avez un contrôleur USB, vous pouvez voir le mot "Enhanced" comme sur la capture d'écran suivante: Puis-je utiliser un hub USB pour connecter mes appareils Line 6? Non, les hubs USB ne sont pas soutenus du hardware Line 6. Je reçois une erreur "Error 10" si je connecte mon POD X3 ou UX8 à mon ordinateur. Qu'est-ce que je peux faire? L'erreur 10 se produit si un appareil USB 2.0 (comme POD X3 ou UX8) sont connectés à un port USB 1.x. Connectez ces appareils uniquement aux ports USB 2.0. J'ai actualisé mes pilotes mais j'au toujours pas une connexion ou reçois une erreur MIDI timeout avec mon appareil Line 6, que puis-je faire? Le pilote doit être installé correctement. Veuillez visiter ces sites web concernant ca: Windows: USB Device Driver Installation Mac: USB Device Driver Installation Insérez votre appareil Line 6 directement à l'arrière, dans la carte mère de l'ordinateur. N'utilisez pas les hubs USB ou les ports USB de devant. Si vous utilisez un portable, essayez tous les ports USB. (Certains ports sont plus résistants qu'autres.) Débrochez tous les appareils USB inutiles pour réduire la charge du flux des données et désinstallez tous les logiciels inutiles. Pour autres solutions, visitez ces liens: Optimisation audio pour le système d'ordinateur USB Audio Problems and Chipset Error Explanation Je ne peux pas trouver des pilotes pour mon Pocket POD, FBV Mk II ou Backtrack. Qu'est-ce que je fais? Le Pocket POD, FBV Mk II et Backtrack utilisent des pilotes génériques qui sont préinstallés sur votre système d'exploitation. Si vous avez des problèmes de connexion avec ces appareils, essayez différents ports USB et mettez à jour votre système d'exploitation pour recevoir les pilotes génériques les plus récents. Si vous avez essayé tous les ports USB, et l'ordinateur le reconnait pas votre Appareil ou vous avez une qualité audio très mauvaise (clics, bruits,…), peut-être vous avez besoin d'une carte PCI USB 2.0 pour connecter vos appareils USB Line 6. Je reçois une erreur qui dit que j'ai un appareil Line 6 invalide (erreur: 8000710B) ou le numéro ESN sur mon appareil montre "00000000" si je le connecte avec Line 6 Monkey. Qu'est-ce que je peux faire? Cette erreur peut se produire si un appareil a été réparé incorrectement dans un centre de service Line 6. L'appareil doit retourner au centre qui a réparé l'appareil pour résoudre ce problème.
  15. Hey guys, I have a Variax JTV but I don't have the USB interface in order to use it with the Workbench. If you have a Variax USB and don't need it anymore because you have the Helix or another unit that interfaces with the Variax, I would appreciate if you would be willing to donate it or sell it for a reasonable price. The brand new unit is too expensive for me. Thanks.
  16. gregm1948

    USB port issue

    I just got a use Helix and everything was going fine til I tried to hook up to the iMac via USB. The USB cable does not fit snugly into the port on the machine. In fact, it dangles downwards. I tried 3 other cables so that's not the issue. It is so loose that it won't connect with the computer at all. I've tried holding it in place with no success. I do have a ticket into Line 6 but I hope maybe someone here has experience with this and has a solution!
  17. This post is for those who use a PC to trigger MIDI events in Helix. Since I updated to the 2.8 firmware, my USB connectivity for MIDI is not working. I’ve checked all of my settings, reinstalled the ASIO audio driver and validated my USB connection to the PC as I’m able to control Helix perfectly through HX Edit app. I also validated the issue by reverting back to 2.71 and testing and everything worked fine. I also copied all of the global settings so I could reset them all in 2.8. Well, the issue is back and I don’t know what to try next. Any known issues or ideas you can share with us? I really need to resolve this before my upcoming live performances, thanks!
  18. To begin with, I'm aware that Hubs are not supported by Line 6 and the TonePort UX2, but I'm hoping someone with a bit more knowledge and experience than myself can make some suggestions to nail a particular incompatibility, or confirm the same problem with their own Surface Pro 2. So the Surface Pro 2 has a single USB3 port and pretty good overall performance. If I plug my UX2 directly in to this USB port, all works well. Very well! Windows 8.1 (full not RT), i5 2.5GHz 4 core, 8GB RAM, x64, 256GB SSD. When I introduce a bus powered USB hub, the device red lights and does not have enough power to fire up - as expected. With a powered USB hub (with nothing else connected), it fires up. I can connect to it fine through PodFarm, Monkey, License manager etc. However, any and all audio sounds like either there is a significant playback rate mis-match (slow, garbled and distorted), or a continually stuttering bus flow. So I've tried several different USB powered Hubs. I've also used a USB analyser (USBlyzer) and when comparing the state between direct connection and via hub, all is identical (connection speed, power usage etc.). Even the event log of playing a windows test sound in both scenarios issue the same commands and get the same close connection results. I also note that while TonePort via a powered hub is not supported, there are instances it works. So I am hopeful there is something further I can uncover here. Any help would be gratefully appreciated! TIA - Omar
  19. I'm really struggling with a solid USB connection to the Helix. I use the cable provided by Line 6, in the back of a Mac Mini, with nothing else plugged into any of the ports. I've never been able to update the Helix on the first try, it usually takes 4-5 attempts for an upgrade to happen, and in the meantime I lose all my presets. I only use HX Edit when I want to load Its, but after copying 4 or 5 Its, the connection drops with "Connection Interrupted" at the bottom. I've never had such an unstable connection to a device, especially one that has integral power so isn't drawing power over USB. What can I do to solve this, as this is an incredibly frustrating situation.
  20. Hello, I just recently sold my ZOOM G5 and bought a Line 6 POD HD500X instead. The way that I would record using my ZOOM G5 is I would plug the USB into my macbook pro -> Open Garageband -> Input preference: ZOOM G5 -> Output preference: Built in Speakers. I was hoping it would work out the same with the line 6 but all I experienced was errors after errors: 1) No automatic detection I had to update everything through Monkey in order for the macbook to detect a USB input 2) Although the Macbook detects the MIC (Input sound of the POD HD500X) Garageband seems to have no signal what so ever, even if I have input set to the POD in preferences 3) I tried to solely use the POD HD 500X as both input and output and NOT even then the garageband detects the input signal. I have Macbook Pro macOS Mojave 10.14.1 (13-inch, Mid 2012) !!!!!!!!POD HD500X Edit is not supported for this OS!!!!!!!!!!!, Processor 2.5Ghz Intel Core i5. Please help, I am very frustrated it's been only a few days since I bought this and I'm wishing I never did.
  21. Helix Native will not open in hardened runtime builds of Cubase 10.5 In rare cases, Helix/HX devices can become disconnected from HX Edit. If possible, always connect your Helix/HX device directly to the USB port closest to your computer's power connector. Never use any sort of USB hub, which may include the front USB ports on the front of towers Logic Pro X is currently unable to write snapshot or switch automation data for Helix Native In HX Edit, moving an effect, amp, cab, or IR block can sometimes inadvertently reposition a Split or Merge block In rare cases, the Dynamics > LA Studio Comp model can sometimes cause a drop in preset volume Pitch/Synth > 3 OSC Synth, 3 Note Generator, and 4 OSC Generator are louder than in 1.71
  22. In rare cases, the Dynamics > LA Studio Comp model can sometimes cause a drop in preset volume. Some tempo synced effects can act authentic with the global setting set to transparent if tempo changes are controlled via snapshots. In rare cases, Helix/HX devices can become disconnected from HX Edit. If possible, always connect your Helix/HX device directly to the USB port closest to your computer’s power connector. Never use any sort of USB hub, which may include the front USB ports on the front of towers. On Helix Rack/Control, connecting an expression pedal to Helix Control could sometimes cause the pedal position display to behave erratically. Pitch/Synth > 3 OSC Synth, 3 Note Generator, and 4 OSC Generator are louder than in 2.71.
  23. Hello! I am approching my first guitar lesson via skype and looking for help, as I am strugglying with my audio. I have connected my Helix via USB to an iMac on which I am running Skype. I also have headphones and mic connected to the mac via USB. I would like to have as: Input: both the mic (connected via USB) and the Helix (connected via USB), so that my teacher will be able to listen to my voice and my Helix-processed guitar Output: I need to hear in my headphones (connected via USB) both the voice of the teacher and my Helix-processed guitar. I tried to configure the mac using the multiple audio sources, but I did not even get to hearing both inputs (on skype the listener can only hear the mic or Helix, depending on which one I configure as first in the mac "audio devices" menu). Do you have any tips for me please?
  24. Français Deutsch Q: How do I set up my computer to work with Line 6 gear? Make sure your Line 6 device is powered by the same power source as the computer (when applicable). Be sure that your system exceeds the minimum requirements listed on the product's box. Disable 'multiple users' on the system, automatic updates, as well as all themes/dashboards. Disable the internal sound card Turn off all other programs outside of the recording application(s), including anything that may be running in your system tray. Turn off all anti-virus software and malware, including products such as ZoneAlarm, Defender, Norton Anti-virus, Firewalls, and pop up blockers Be sure the date and time is set correctly on your computer Disable all power saving, sleep mode options, wireless devices, and screen savers (especially on laptop computers). Remove all Recording applications/playback programs that are not being used from your hard drive. Unplug all non-essential USB, Firewire, and PCI connections (i.e. Web cameras, cameras, printers, scanners, MP3 players). Disable disc compression options, system sounds, the indexing service, and your wireless Internet connection. XP Users Right click on "My Computer" and select "properties", select "advanced", select "performance settings", "visual effects", and select "adjust for best performance" Run your system cleanup and disc defragmenter found under Start > All Programs > Accessories > System Tools. Control Panel/Line 6 devices > In your Line 6/MIDI devices, select 16 bit audio 512 MB for buffer size Move the Buffer slider to the second tick mark from the left under "extra small" Be sure to select the same settings for bit rate and buffer size in your recording application as well Windows 7/8/Vista Users Go into your computer's control panel and click on the 'Sound' icon. Select your Line 6 device, then click on the 'Properties' button. Click on the 'Advanced' tab in the 'Properties' window. In the 'Default Format' box, try all the different bit and sample rate combinations to see if it fixes any issues you may be having. Windows 10 Go into your computer's control panel and change the view to "small or large icons" Select Line 6 Audio/MIDI Devices. In your Line 6/MIDI devices, select 16 bit audio 512 MB for buffer size Move the Buffer slider to the second tick mark from the left under "extra small" Be sure to select the same settings for bit rate and buffer size in your recording application as well You can also click on the 'Sound' icon. Select your Line 6 device, then click on the 'Properties' button. Click on the 'Advanced' tab in the 'Properties' window. In the 'Default Format' box, try all the different bit and sample rate combinations to see if it fixes any issues you may be having. Mac Users Disable any dual operating systems (dual boot, Parallels, etc.) Run "repair disc permissions" from hard drive Laptop computers: Try removing the power supply to see if there is better performance. If so, try a different power supply. Q: I am getting pops/clicks in my audio stream when I open other programs? A: There is no quick fix to solve this situation, but some end users have had success by installing a higher quality video card. Q: I am not able to get my computer to recognize the Line 6 device? - Plug your Line 6 device directly into the back of the computer. If you are on a laptop, try multiple USB inputs (as many laptops will route keyboard/mouse functions through a USB port, reducing the bandwidth). - Check out the following driver installation documents: USB Driver Installation: Mac USB Driver Installation: Windows Q: I am experiencing latency, how can I reduce it? A: The normal way of reducing latency is to reduce the buffer size. Buffer sizes of 512 will allow latency of about 10ms when using 44.1kHz. You usually set buffer sizes to a power of 2, so if you wanted to lower the latency, try 256, 128 or even 64. If you experience too many dropouts, you will need to increase the buffer size again. Follow these links for more tips and tricks for getting the most out of your computer recording experience. pcmus.com homerecording.about.com jakeludington.com If you are having difficulty using your Line 6 gear with a computer after following these guidelines, please complete your support profile (log on to your Line 6 account and go to "My Account") and post a question in the Line 6 forums.* Audiooptimierung für das Computersystem: Wie konfiguriere ich meinen Computer, damit er mit Line 6 Geräten läuft? Ich Line 6 Gerät sollte an die selbe Stormquelle angeschlossen sein wie Ihr Computer3 Stellen Sie sicher, dass Ihr Computer die minimalen Systemvoraussetzungen erfüllt, welche auf der Kiste des Gerätes angegeben sind. Schalten Sie "mehrere Benutzer", automatische Updates und Themen, sowie Dashboards auf Ihrem Computer aus. Schalten Sie die internet Soundkarte des computers ab. Schließen Sie alle unnötigen Programme sowie Software die in dre Taskleiste läuft. Schalten Sie Antiviren und Malware Software ab, wie ZoneAlarm, Defender, Norton Antiviurs, die Firewall oder auch Pop-Up Blocker. Überprüfen Sie Datum und Uhrzeit Ihres Systems. Schalten Sie Energiespramodus, Bildschirmschoner, kabellose Geräte sowie den Ruhemodus aus. (besonders auf Laptops) Entfernen Sie jegliche Aufnahme/Playback Programme, die nicht benutzt werden von Ihrem Computer. Schließen Sie alle nicht benötigten USB, Firewire und PCI Gerät/Kabel ab. (z.B.: Kameras, Drucker, Scanner oder MP3 Player) Schalten Sie Komprimierungsoptionen, System Töne, den Index Dienst und Ihre kabellose Internetverbindung aus. XP Benutzer: - Rechtsklicken Sie den Arbeitsplatz, klicken Sie auf "Eigenschaften", dann "Erweitert", "Leistungsoptionen", "Visuelle Effekte" und wählen Sie "Für optimale Leistung anpassen". - Lassen Sie die "Datenträgerbereinigung" und die "Defragmentierung" laufen. Start -> Alle Programme -> Zubehör -> Systemprogramme. - Systemsteuerung -> Line 6 Devices -> Line 6/MIDI Devices: Hier folgendes auswählen: 16bit Audio 512Mb "Buffer Size" Den Buffer Regler auf den zweiten Tick von links schieben unter "Extra Small" Wählen Sie dann die selben Bit Rate und Buffer Size Einstellungen in Ihrer Aufnahmesoftware aus. Windows 7/Vista Benutzer: - Gehen Sie in dei Systemsteuerung und klicken dort auf "Sound". Wählen Sie Ihr Line 6 Gerät aus und klicken Sie auf den Einstellungen Knopf. - Klicken Sie auf "Erweitert". In der Box für "Standartformat" probieren Sie alle verschiedenen Kombinationen aus, ob eine davon Ihr Problem löst. Mac Benutzer: - Schalten Sie Dual-Boot Betriebssyteme aus. - Starten Sie "Zugriffsrechte des Volumes reparieren". Laptop Computer: - Nehmen Sie das Netzteil ab, um zu sehen ob es dann besser funktioniert, wenn ja versuchen Sie es mit einem anderen Netzteil. Wenn ich ein Programm starte bekomme ich Klicks und Rauschen, was kan nich tun? Für dieses Problem gibt es keine schnelle Lösung, manche Benutzer konnten dieses Problem anhand einer neuen Grafikkarte jedoch lösen. Mein Computer erkennt mein Line 6 Gerät nicht. Was kann ich tun? - Stecken Sie Ihr Gerät hinten in einen der USB Ports Ihres Computers ein. Wenn Sie auf einem Laptop arbeiten versuchen Sie den USB Port zu wechseln. (Da viele Laptops Maus/Tastatur Funktionen über den USB Port leiten, was die Bandbreite des Ports verringert.) Schauen Sie sich folgendes Dokument zur Treiberinstallation an: Treiber Installation Ich habe Latenz, wie kann ich diese verringern? Generell können Sie die Latenz über die Buffer-Größe verringern. Eine Buffer-Größe von 512 wir Latenzen von 10ms erzeugen bei Benutzung von 44.1kHz. Meist wird die Stärke der Buffer-Größe auf 2 gesetzt. Wenn Sie also einen niedrigere Latenz haben wollen, versuchen Sie 256, 128 oder sogar 64. Wenn Sie dann jedoch Aussetzer im ton bekommen müssen Sie die Buffer-Größe wieder erhöhen. Bitte schauen Sie sich den folgenden Artikel zu Latenz an: Sound on Sound (Englisch) Und folgen Sie diesen Links für weitere Tipps und Tricks um Ihren Computer weiter zu optimieren: pcmus.com homerecording.about.com jakeludington.com (Alles in Englisch) Wenn sie noch immer Probleme haben, Ihre Line 6 Geräte mit Ihrem Computer zu verbinden nachdem Sie diese Richtlinien befolgt haben sollten Sie Sich auf line6.com anmelden, Ihr Profil ausfüllen und ein Ticket öffnen. Optimisation audio pour le système d'ordinateur: Comment est-ce que je configure mon ordinateur pour fonctionner avec équipement Line 6? Connectez l'appareil Line 6 à la même source d'électricité que votre ordinateur. Assurez-vous que votre ordinateur satisfaire aux exigences minimales du système écrits sur la boîte du produit. Désactivez "multiples utilisateurs", mises à jour automatiques et thèmes/Dashboard. Désactivez la carte son interne. Fermez tous les programmes inutiles aussi que tous ce qui est en cours d'exécution dans la zone de notification. Fermez tous les logiciels antivirus et malware comme ZoneAlarm, Defender, Norton Antivirus, le pare-feu et des bloqueurs pop-up. Vérifiez la date et le temps de votre ordinateur. Désactivez tous les options de dormir ou économie d'énergie, les appareils Wifi et économiseurs d'écran (particulièrement sur les portables). Supprimez tous les logiciels d'enregistrement/lecture inutiles de votre ordinateur. Détachez tous les câbles/appareils USB, Firewire et PCI inutiles. (comme, caméras, imprimantes, scanneurs et lecteurs MP3) Désactivez les options de compression de disque, sons systèmes le service d'indexation et votre connexion Wifi. Utilisateurs XP: - Faites un clic droite sur "Poste de travail" et cliquez "Propriétés", sélectez "Avancé", "Options de performance", "Effets visuels" et sélectez "Ajuster afin d'obtenir les meilleures performances". - Lancez votre "Nettoyage de disque" et "Défragmenteur de disque" dans "démarrer" -> "Tous les programmes" -> "Accessoires" -> "Outils de système" - Panneau de configuration -> Line 6 Devices -> Line 6/MIDI Devices: 16 bit audio 512 Mo comme "Buffer Size" Déplacez le glisseur Buffer à la tique deuxième de gauche sous "extra small" Sélectez aussi le même débit binaire et taille de buffer dans votre programme d'enregistrement. Utilisateurs Windows 7/Vista: - Allez dans Panneau de configuration -> Son. Sélectez votre appareil Line 6, cliquez propriétés. Cliquez le bouton Avancé. Dans la boîte "Format par défaut" essayez tous les différents combinaisons de débit binaire ("Bit Rate") et taille de buffer ("Buffer Size") pour voir si ca résolu le problème. Utilisateurs Mac: - Désactivez les systèmes double boot. - Lancez "Réparer les autorisations du disque" de votre HD. Les portables: - Détachez l'alimentation, si ca fonctionne, essayez une autre alimentation. Je reçois des clics et bruits si j'ouvre d'autres programmes. Qu'est-ce que c'est? Il n'y en a pas une correction vite pour ce problème mais certains utilisateurs ont installés une carte graphique de haute qualité avec succès. L'ordinateur ne reconnait pas mon appareil Line 6. Qu'est-ce que c'est? Insérez votre appareil Line 6 directement à l'arrière de l'ordinateur. Si vous avez un portable, essayez différentes ports USB. (Beaucoup de portables font passer des fonctions clavier/souris via des ports USB, qui réduit la bande passante.) Utilisez ce document pur l'installation des pilotes: Installation des pilotes J'ai de la latence, qu'est-ce que je peux faire? Normalement, pour réduire la latence, vous devez réduire la taille buffer. Taille buffer de 512 permettra une latence de 10ms si vous utilisez 44.1kHz. Normalement, vous mettez la puissance de taille buffer sur 2 donc si vous voulez réduire la latence, essayez 256, 128 ou 64. Si vous rencontrez des drop-outs, vous devez augmenter la taille buffer. Veuillez consulter l'article suivant sur la latence à Sound on Sound (anglais) et utilisez ces liens pour améliorer votre ordinateur pour l'enregistrement: pcmus.com homerecording.about.com jakeludington.com (tous en anglais) Si vous avez des problèmes avec l'équipement Line 6 après ces instructions, veuillez créer un compte sur line6.com et ouvrir un ticket ou poster dans les forums.
  25. Yo, Helix brainiacs! I miss the days of wirelessly connecting to the Firehawk for editing during live performances. Could actually get some crazy effects by tweaking the delay parameters in the middle of a trail , and other cool stuff. And there's a bunch of other reasons for live use of the editor that i'll spare you. As for the foot control- g'head , but it doesn't work as well as a tablet or laptop for me. I've been researching and coming up with zip- any suggestions for wirelessly connecting laptop to the USB -B on the Helix ? Otherwise , i'll stick to my 10 foot USB cable. Thanks
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