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Found 226 results

  1. i tried to follow the tutorial on youtube : https://www.youtube.com/watch?v=OIeJjy9Ruro&t=184s&ab_channel=Line6Support But at 6 minutes when he showed what could happen , it did not show what i was experiencing . my clip light weren't going back and forth And my light meters did not light up . nothing was lighting up despite following the tutorial to this point . I tried to reinstall pod farm and the drivers multiple times but it did not work. (but i guess there is an issue with the drivers ) If anyone can help me i will be very thankfull
  2. Version française. Deutsche Version. We have created an accompanying video tutorial for the License Manager below: http://www.youtube.com/watch?feature=player_embedded&v=GStUee2cyz4 What is the Line 6 License Manager? Similar to online services such as iTunes or Google Play Store, the Line 6 License Manager allows you to authorize & manage all of your purchased Line 6 software licenses so that they function simultaneously with multiple computers and/or Line 6 devices. For instance, you can have a Mac computer, a Windows computer, a POD XT, and a TonePort, and be able to use your purchased licenses on all of them once the devices are properly authorized. This goes for new license purchases as well as purchases made in the past. Additionally, the Line 6 License Manager provides online access to your line6.com User Account, allowing you to reference your purchase history, register your gear, manage account options and more! The License Manager replaces Line 6 Monkey as the tool to use to manage licenses. Line 6 Monkey continues to be used as an updating tool for Line 6 devices. What devices work with the License Manager? A compatible device can be a Mac or Windows computer, or any supported Line 6 USB device that is connected. POD HD/HDX, POD Studio, TonePort, GuitarPort, POD X3 and POD XT devices are all supported for license authorization. Can I remove licenses from my Line 6 device or transfer them to a different Line 6 device? Since your purchased licenses are attached to your account, and not your devices, using licenses on different Line 6 devices is only a matter of authorizing the devices. NOTE: One exception is Factory Add-Ons. These are features that can only be used with the device it came with and cannot be removed from that device to be shared with your other Line 6 devices. For example, POD XT Live comes with an FX Junkie Add-On. After authorization, License Manager does not make that unit's FX Junkie available to your other authorized devices. In License Manager, Factory Add-Ons are displayed in italics once you've selected a device and goes on to say "these Add-Ons can only be authorized on this device". How many devices can I authorize? You can authorize your purchased license(s) to more than one device at the same time; however, your number of simultaneously active authorizations is limited to five. This limit includes four of the same type of device (i.e. four different UX-1 devices, or four different computers) simultaneously authorized. If you have reached the maximum number of allowable authorized devices, the License Manager will remind you of this. If this happens, you can Deauthorize one or more of your authorized (computer or Line 6) devices within the License Manager. This will then allow you authorize another device. You can authorize up to eleven unique devices over the lifetime of your Line 6 account. Additionally, the maximum number of Line 6 accounts that can authorize a specific device over its lifetime is limited to five. How do I authorize my device(s) for use with my licenses? Download and install the latest version of Line 6 License Manager for your operating system from the Line 6 software page. Go to the following link for software downloads: Line 6 Software downloads. Before launching the Line 6 License Manager, be sure to have your Internet connection active (and your Line 6 device connected, if you are using one). Launch the License Manager: On Mac® - Go to /Applications/Line 6/Line 6 License Manager. On Windows® - Go to Start menu\Programs\Line 6\Tools\Line 6 License Manager. Log in to your Line 6 account. Select the device you want to authorize for use with your licenses and click the authorize button. Once the authorization process completes, you may be prompted with a screen informing you that your Line 6 device includes some Add-Ons that need to be Installed on your device. If you are presented with this screen, click the Install button to proceed. If the Install button or the list of your software is missing, use the "Scan for Devices" button, or restart License Manager. Deauthorize then authorize again if these actions don't resolve the issue. At this point, you are able to use your licenses on your authorized device. Repeat this process with any of your other devices you want to authorize for use with your licenses. My Line 6 hardware is already authorized. How do I add my recently purchased software to my device? If you recently purchased software on your Line 6 account, and License Manager shows that your computer or Line 6 hardware is already authorized but does not show the new software in the 'Add-Ons' list, de-authorize the device(s) you want to use with the new software. Afterwards, authorize the device(s) to use the new software. I authorized my device(s), but I don't see anything under "Add-Ons". Are my licenses gone??? Your licenses are attached to your account until you gift them to another account. Click on the "Scan for Devices" button if they don't appear after authorizing, or restart the app. Can I use the License Manager to activate or manage RiffWorks or iLok licenses? The License Manager will manage the Line 6 version of RiffWorks, but not RiffWorks Standard, which requires a SonomaKey from Sonoma Wireworks. iLok licenses are deposited from your Line 6 account to your www.iLok.com account, but License Manager is not used to do this. Is an Internet connection required to purchase licenses and authorize devices? Yes, purchasing of licenses requires an Internet connection. After the purchase, License Manager must connect to your Line 6 account so you can authorize your device(s) for use with your purchased license. How do I deauthorize a device? To deauthorize an authorized device, select the device within Line 6 License Manager and click the Deauthorize button. When deauthorizing a Line 6 USB device, you may also be presented with an extra step to Remove the licenses from the device. If you are presented with this screen, just click Remove and wait for the Line 6 Server to properly configure your device. If anything happens to my Line 6 device, or my hard drive crashes, do I lose my licenses? No, your model packs will be safe. They are tied to your Line 6 account, not your Line 6 devices or the software installation on your computer. Your Line6.com user account maintains a record of all model pack purchases. In the event that your device needs repairs or replacement, Line 6 Customer Support will be able to deauthorize the faulty device as needed. I can't use my licenses anymore. What happened? Please understand that only the account that purchased the licenses will be able to access the licenses, regardless of who has the device containing the licenses. If you can't access this account, you won't be able to access the licenses contained within it. For instance, if someone bought a used POD XT that was authorized with a Metal Shop license, and at some point the buyer deauthorized the POD XT or authorized any other license, the Metal Shop license that was on the POD XT would be removed. The buyer would no longer be able to use Metal Shop because the buyer's account was not used to make the Metal Shop purchase. The seller would have to gift the model pack to the buyer's account (see how to gift below). Another case is a father using his Line 6 account to buy a model pack for his daughter. He'd have to gift the purchase to her Line 6 account for her to have access to the model pack. Another scenario involves licenses purchased online. Line 6 is the only authorized seller of licenses for use with Line 6 devices. If you purchased Line 6 licenses from anywhere other than the Line 6 website, the licenses were originally purchased using a Line 6 user account other than your own and the licenses have reverted to that account. The account owner would have to gift the store order to you in order for you to use the licenses you purchased from that individual. Line 6 plays no part in this situation. What if I sell my device? What happens to my licenses? If you intended to sell your licenses with the device, then you can gift the relevant store order(s) to the buyer. If you didn't intend to sell your licenses with the device, when the buyer runs the License Manager and logs in, it will prompt him to authorize the hardware, which will remove the device authorization from your account and restore the licenses for use with your account. How do I gift a store order? Use the License Manager to first deauthorize all of your devices. Next, log in to your Line 6 account, visit the Purchase History page, and click the Details link for the order. Click the link/button labeled "gift", then enter the destination Line 6 account username and click confirm. The order will still show in your account history, but you will not have access to the license(s) from the order, be able to return it, or be able to gift it again. The giftee's account will display the order on the Purchase History page, but not be able to return or gift it. The account holder will have access to all the license(s) in the order. After deauthorizing your devices and completing the gifting process, you can re-authorize your devices to use with any remaining licenses. NOTE: Model Packs purchased as part of an email promotion cannot be gifted. How do I return my purchased license? Line 6 will gladly provide a full refund of any Line 6 License order within fifteen (15) days of the order date. After 15 days, returns will not be accepted and no refunds will be issued. Please note: All Software purchased in a single transaction must be returned together. A refund for less than the full original order amount cannot be issued. Contact our staff at www.Line6.com/company/contact to initiate a refund. You must first have fully deauthorized all of your devices using License Manager before the return process can begin. After our staff has determined the devices are deauthorized, a refund will be processed. The completion of the refund process can take up to 5-7 business days, depending on your bank. Once you receive confirmation that the process has begun, you can re-authorize your devices to use with any remaining licenses. I don't see my connected device in License Manager. What's wrong? If you don't immediately see your connected device, try connecting it to a different USB port on your computer and click the Scan for Devices button. Additionally, disconnect all hubs and non-essential USB, Firewire, and MIDI devices from your computer. Turn off any other programs that may be running and de-activate all anti-virus software installed on your computer. License Manager says that there is no connection to the internet even though I am connected and able to access the internet normally. What's wrong? There are a number of issues that can cause Line 6 License Manager to not be able to connect with the Line 6 servers. The biggest offenders are pop-up blockers and surfing anonymizers. Please disable these tools if they are active during your session. Which server port does License Manager access and how does it need to be configured? Your server connections need to have port 80 or 443 outbound. Another option is to use a proxy server. What are the system requirements for the Line 6 License Manager? The Line 6 License Manager is compatible with the following operating systems: Windows: XP or newer Mac: OSX 10.4 or newer Line 6: License Manager: Häufig gestellte Fragen: Wir haben ein Begleitvideo in Englisch hierzu erstellt, welches Sie ganz oben finden können. Was ist der Line 6 License Manager? Der Line 6 License Manager erlaubt es Ihnen Ihre Line 6 Lizenzen zu verwalten und deren Nutzung zu autorisieren, sodass diese gleichzeit auf mehreren Computern und/oder Line 6 Geräten laufen können. Sie können zum Beispiel einen Mac, einen Computer, einen POD XT und ein TonePort besitzen, die alle gleichzeitig die selbe Lizenz benutzen, die Sie gekauft haben. Sie müssen Ihre Geräte nur per License Manager autorisieren. Dies gilt für Lizenzen die Sie bereits in der Vergangenheit gekauft haben sowie für Lizenzen die neu sind. Zusätzlich bietet der License Manager Verbindung zu Ihrem Line 6 Benutzerkonto von dem aus Sie dann Ihren Bestellverlauf anschauen können, Sie können Ihre Geräte registrieren und alle möglichen Kontoeinstellungen verändern. Der License Manager ersetzt Line 6 Monkey als Lizenzverwaltung, Monkey bleibt jedoch das Programm um Ihre Line 6 Geräte zu aktualisieren. Welche Geräte funktionieren mit dem License Manager? Jedes Computer und jedes Line 6 Gerät, welches über USB an Ihren Computer angeschlossen ist, ist kompatibel mit dem License Manager. POD Studio, TonePort, GuitarPort, POD X3 und auch der POD XT werden alle für die Autorisation mit dem License Manager unterstützt. Kann Ich Lizenzen wieder von einem Gerät entfernen oder auf ein anderes Line 6 Gerät transferieren? Da all Ihre Lizenzen an Ihr Line 6 Konto gebunden sind und nicht an Ihre Geräte ist es nur eine Sache der Autorisation der Geräte. Achtung: Eine Ausnahme sind Werkserweiterungen. Diese Erweiterungen können nur mit dem einen Gerät benutzt werden auf dem diese Erweiterung vorinstalliert ist. Diese können nicht vom Gerät entfernt oder auf andere Line 6 Geräte übertragen werden. So kommt das POD XT Live zum Beispiel mit der FX Junkie Erweiterung. Nach der Autorisation des Gerät macht der License Manager diese Erweiterung nicht verfügbar für Ihre anderen Geräte. Im License Manager werden Werkserweiterungen in Kursivschrift dargestellt sobald Sie das Gerät in der Liste auswählen außerdem wird der License Manager Ihnen den Text "these Add-Ons can only be authorized on this device" ausgeben. Wieviele Geräte kann ich autorisieren? Sie können Ihre gekauften Lizenzen mehreren Geräten als nur einem zur gleichen Zeit zuweisen. Sie können jedoch nur bis zu 4 Autorisationen gleichzeitig haben. Es können bis zu 3 Geräte des selben Typus gleichzeitig autorisiert sein. (z.B.: drei POD Studio UX-1 Geräte) Sobald Sie das Maximum an gleichzeitig erlaubten Geräten erreicht haben wird der License Manager Sie darauf hinweisen. Sollte dieser Fall eintreffen können Sie per "Deauthorize" ein oder mehrere Geräte (oder Computer) deautorisieren, was es Ihnen dann gestattet wieder andere Geräte zu autorisieren. Sie können bis zu 10 verschiedene Geräte für Ihr Line 6 Benutzerkonto maximal autorisieren. Zusätzlich ist die Anzahl Konten die ein Gerät über dessen Laufzeit autorisieren können limitiert auf 5. Wie kann ich meine Geräte zur Nutzung meiner Lizenzen autorisieren? Laden Sie sich die neuste Version des Line 6 License Managers für Ihr Betriebssystem herunter und installieren Sie diesen. Line 6 Software Downloads. Bevor Sie nun aber den Line 6 License Manager starten brauchen Sie eine aktive Internetverbindung. (Außerdem muss Ihr Line 6 Gerät an Ihren PC verbunden sein sofern Sie eines benutzen möchten.) Starten Sie den License Manager: Mac®: Programme/Line 6/License Manager Windows®: Start/Alle Programme/Line 6/Tools/Line 6 License Manager [*]Loggen Sie sich in Ihr Line 6 Benutzerkonto ein. [*]Wählen Sie das Gerät aus, welches Sie für Ihre Lizenzen autorisieren möchten und klicken Sie auf "Authorize". [*]Nachdem der Autorisationsprozess abgeschlossen ist könnte es sein, dass sich ein Fenster öffnet, welches Sie darüber informiert, dass Ihr Line 6 Gerät noch Erweiterung installieren muss. Sollte sich dieses Fenster öffnen klicken Sie auf Installieren. [*]Ab sofort können Sie Ihre Lizenzen auf Ihren Line 6 Geräten verwenden. Wiederholen Sie diesen Prozess für alle anderen Line 6 Geräte, welche Sie zur Nutzung ihrer Lizenzen autorisieren möchten. Meine Line 6 Hardware ist bereits autorisiert, wie kann ich meine soeben gekauften Model Packs dem Gerät hinzufügen? Sollten Sie kürzlich Model Packs für Ihr Line 6 Konto gekauft haben und der License Manager zeigt diese für Ihren Computer oder Line 6 Gerät in der "Add-Ons" Liste nicht an, dann müssen Sie Ihr Gerät deautorisieren und wieder autorisieren um die neuen Model Packs zu übernehmen. Kann ich den License Manager benutzen um RiffWorks oder iLok zu verwalten oder zu aktivieren? Der License Manager kann nur die Line 6 Version von RiffWorks verwalten nicht jedoch die Standardversion denn diese erfordert einen SonomaKey von Sonoma Wireworks. iLok Lizenzen werden von Ihrem Line 6 Konto auf Ihr www.iLok.com Konto übertragen, aber der License Manager kann diese nicht verwalten. Brauche ich eine Internetverbindung um Lizenzen zu kaufen und Geräte zu autorisiern? Ja, wenn Sie Lizenzen kaufen wollen brauchen Sie eine Internetverbindung. Nach dem Kauf muss der License Manager eine Internetverbindung haben um sich mit Ihrem Line 6 Konto zu verbinden damit Sie Ihre Geräte zur Nutzung Ihrer neuen Lizenz autorisieren können. Wie kann ich ein Gerät deautorisieren? Um ein Gerät zu deautorisieren müssen Sie das Gerät im License Manager auswählen und den "Deauthorize" Knopf drücken. Wenn Sie ein Line 6 USB Gerät deautorisieren wird dann als zusätzlicher Schritt die Entfernung der Lizenz von Ihrem Gerät angezeigt. Klicken Sie hier auf "Remove". Sollte meinem Line 6 Gerät oder meinem Computer etwas passieren, verliere ich meine Lizenzen? Nein, alle Model Packs sind vollkommen sicher. Alle Lizenzen sind an Ihr Benutzerkonto gebunden, nicht an Ihre Geräte, die Software oder Ihren Computer. Ihr Line6.com Benutzerkonto beinhaltet all Ihre Lizenzen. Sollte Ihr Gerät eine Reparatur oder Ersatz benötigen, kann der Line 6 Kundendienst Ihr kaputtes Gerät deautorisieren. Ich kann meine Lizenzen nicht mehr benutzen, was ist passiert? Nur das Benutzerkonto welches die Lizenz gekauft hat kann die Lizenz benutzen, egal wer das Gerät hat. Wenn Sie auf das Konto, welches diese Lizenzen beinhaltet, nicht mehr zugreifen können, können Sie auch nicht mehr auf dessen Lizenzen zugreifen. Wenn z.B. jemand das Metal Shop Model Pack kauft und mit seinem Line 6 Monkey seinem POD XT zuweist und verbindet dann das POD XT Live seines Freundes mit seinem eigenen Monkey und weist dem Gerät des Freundes die Lizenz auch wieder zu, wird der Freund dieses Metal Shop nicht benutzen können, da sein Konto nicht Metal Shop besitzt. Der Besitzer von Metal Shop müsste dann schon seine Model Pack Bestellung verschenken. (Wie man verschenkt wird im Folgenden beschrieben.) Ein anderer Fall wäre z.B. ein Vater der seiner Tochter über sein eigenes Line 6 Konto ein Model Pack kaufen will, er muss seiner Tochter dann das Model Pack schenken damit Sie auf Ihrem eigenen Konto Zugriff auf das Pack hat. Noch ein Fall beinhaltet den online Kauf von Lizenzen. Line 6 ist der einzige autorisierte Verkäufer von Lizenzen für Line 6 Geräte. Wenn Sie eine Lizenz von irgendwo anders kaufen als von der Line 6 Webseite, muss der Besitzer der Lizenz Ihnen die Bestellung dieser Lizenz schenken. Line 6 spielt in dieser Situation keine Rolle. Was passiert mit meinen Lizenzen wenn ich mein Gerät verkaufe? Wenn Sie die Lizenzen mit dem Gerät verkaufen wollen können Sie dem Käufer die Bestellung der Lizenz einfach schenken. Wenn Sie die Lizenzen nicht mit dem Gerät verkaufen wollen brauchen Sie nichts zu tun, sobald der Käufer das Gerät mit seinem License Manager verbindet muss er das Gerät autorisieren, dies wird die Autorisation auf Ihrem Konto entfernen und die Lizenzen wieder auf Ihr Konto wiederherstellen. Wie kann ich eine Bestellung verschenken? Benutzen Sie den License Manager zuerst um alle Geräte zu deautorisieren. Loggen Sie sich in Ihr Line 6 Benutzerkonto ein und klicken Sie auf "Purchase History", klicken Sie hier nun auf die Details Ihrer Bestellung. Klicken Sie auf den "gift" Knopf und geben Sie den Line 6 Benutzernamen des Empfängers ein. Klicken Sie auf "Confirm". Die Bestellung wird weiterhin in Ihrem Bestellverlauf angezeigt Sie können diese jedoch nicht mehr zurückgeben oder nocheinmal verschenken. Der Empfänger bekommt die Bestellung nun in seinem Bestellverlauf angezeigt, er kann Sie aber auch nicht wieder zurückgeben oder verschenken. Der Empfänger wird Zugriff auf alle Lizenzen haben, die in dieser Bestellung enthalten waren. Nachdem Sie Ihre Geräte deautorisiert und die Bestellung verschenkt haben können Sie Ihre Geräte wieder autorisieren. Achtung: Model Packs die per Email-Aktion gekauft werden können nicht verschenkt werden. Wie kann ich meine gekauften Lizenzen zurückgeben/stornieren ? Line 6 bietet Ihnen eine vollständige Erstattung jedes Lizenzkaufs binnen 15 Tagen nach Bestelldatum an. Nach 15 Tagen sind allerdings keine Stornierungen und Gutschriften mehr möglich. Bitte beachten Sie dass nur die gesamte Bestellung (d.h. alle darin erworbenen Lizenzen) storniert werden kann. Eine Gutschrift für einzelne Lizenzen, bzw einen geringeren als den Gesamtrechnungsbetrag dieser Bestellung, ist nicht möglich. USA Onlineshop Käufe : bitte senden Sie eine Email an storesupport@line6.com zwecks Gutschrift Käufe aus anderen Ländern : bitte kontaktieren Sie den Line 6 Support unter www.Line6.com/support/tickets für die Gutschrift Bevor der Stornierungsvorgang beginnt müssen Sie alle Geräte über den License Manager de-autorisieren. Nachdem der Line 6 Service über Ihr Nutzerkonto überprüft hat, dass die Geräte korrekt de-autorisiert wurden, wird die Gutschrift ausgeführt. Die Durchführung der Gutschrift kann bis zu 7 Tagen dauern, abhängig von Ihrer Bank. Sobald Sie die Bestätigung der Gutschrift erhalten haben, können Sie Ihre Geräte wieder autorisieren, um Ihre verbleibenden Lizenzen nutzen zu können. Ich kann mein verbundenes Gerät nicht im License Manager sehen, was ist passiert? Sollten Sie Ihr Gerät nicht sofort im License Manager sehen können versuchen Sie Ihr Gerät an einen anderen USB Eingang anzuschließen am besten auf der Rückseite des Computer und klicken Sie dann den "Scan for Devices" Knopf. Zusätzlich sollten Sie alle überflüssigen USB-, Firewire- und MIDI-Geräte außerdem USB-Hubs von Ihrem Computer entfernen. Deaktivieren Sie jegliche AntivierenSoftware und beenden Sie alle Programme, die auf Ihrem PC laufen. Der License Manager meldet keine Verbindung zum Internet obwohl ich mein Internet ganz normal nutzen kann. Was kann ich dagegen tun? Es gibt viele verschiedene Möglichkeiten weshalb der License Manager keine Internetverbindung hat. Die bekanntesten sind Pop-Up Blocker und Internet Anonymisierer. Bitte schalten Sie diese Software aus während der License Manager läuft. Welchen Server Port benutzt der License Manager und wie muss dies konfiguriert werden? Ihre Serververbindung muss die Ports 80 und 443 geöffnet haben. Ein Proxy-Server wäre eine andere Möglichkeit. Was sind die Systemanforderungen des License Mangers? Der Line 6 License Manager ist kompatibel mit den folgenden Systemen: Windows: XP, Vista und 7 Mac: OSX 10.4, 10.5 und 10.6 Line 6: License Manager: Foire aux questions: Nous avons créé un vidéo tutoriel pour le License Manager, vous le pouvez trouver au début de la page. Qu'est-ce que le Line 6 License Manager? Le Line 6 License Manager vous donne la possibilité de gérer vos licences et les autoriser pour qu'ils puissent fonctionner sur plusieurs ordinateurs et/ou appareils Line 6. Vous pouvez, par exemple, posséder un Mac, un ordinateur, un POD XT et un TonePort, ceux peuvent utiliser la même licence, que vous avez achetée. Vous devez seulement autoriser vos appareils avec le Line 6 License Manager. Cette autorisation peut être faite pour des licences que vous avez achetées plus tôt ou des licences nouvelles. Le License Manager offre également une connexion avec votre compte Line 6 d'où vous pouvez voir votre histoire des commandes, registrer des appareils ou configurer votre compte Line 6. Le License Manager remplace Line 6 Monkey comme logiciel de gestion des licences, Monkey reste comme programme pour la mise à jour des appareils. Quels appareils sont compatibles avec le License Manager? Tous les ordinateurs et tous les appareils Line 6 connectés avec votre ordinateur par USB. POD Studio, TonePort, GuitarPort, POD X3 et aussi le POD XT sont supportés du Line 6 License Manager. Est-ce que je peux enlever des licences d'un appareil ou transférer ceux sur un autre appareil? Dés que toutes les licences sont attachées à votre compte et pas à vos appareils, c'est seulement un problème des autorisations. Attention: Les extensions par défaut sont une exception. Ces extensions peuvent être utilisées avec l'appareil d'origine exclusivement. Ils ne peuvent pas être transférés à un autre appareil ou être supprimés. Par exemple: Le POD XT Live est livré avec l'extension FX Junkie. Après l'autorisation de l'appareil, le License Manager ne la rend pas disponible aux autres appareils. Dans le License Manager, les extensions par défaut sont représentées en italique une fois vous cliquez sur l'appareil mais le Manager vous donne aussi le texte "these Add-Ons can only be authorized on this device". Combien d'appareils est-ce que je peux autoriser? Vous pouvez autoriser plusieurs appareils pour une licence en même temps mais vous pouvez avoir seulement 4 autorisations en même temps. Vous pouvez autoriser jusqu'à 3 appareils du même type en même temps. (Par exemple: trois POD Studio UX-1) Une fois que vous avez arrivé au maximum des autorisations permis, le License Manager vous notifie. Si ce cas arrive, vous pouvez, par cliquer "Deauthorize", retirer les autorisations des appareils (ou ordinateurs), comme ça vous pouvez autoriser des autres appareils. Vous pouvez autoriser un maximum de 10 appareils avec un compte Line6. Le nombre des autorisations de différents License Managers pour un appareil est limité à 5. Comment est-ce que je peux autoriser mes appareils pour l'utilisation des licences? Téléchargez et installez la version la plus récente du Line 6 License Manager pour votre système d'exploitation. Téléchargement de Logiciel Line 6. Avant démarrer le License Manager, vous avez besoin d'une connexion internet. (Vous devez aussi connecter votre appareil Line 6 si vous le voulez utiliser.) Démarrez le Line 6 License Manager: Mac®: Programmes/Line 6/License Manager Windows®: Démarrer/Tous les Programmes/Line 6/Tool/Line 6 License Manager [*]Connectez-vous à votre compte Line 6. [*]Choisissez l'appareil que vous voulez autoriser pour vos licences et cliquez "Authorize". [*]Après ce processus a terminé, il est possible qu'une fenêtre s'ouvre vous informant que vous devez encore installer des extensions sur votre appareil. Cliquez installer. [*]Maintenant vous pouvez utiliser vos licences sur vos appareils Line 6. Répétez ce processus pour tous les appareils vous voulez avoir autorisés pour l'utilisation des licences. Mon appareil Line 6 est déjà autorisé, comment est-ce que je peux ajouter le Model Pack que j'ai acheté en ce moment? Si vous avez acheté des Model Packs pour votre compte Line 6, et le License Manager ne les montre pas dans la liste "Add-Ons", vous devez retirer l'autorisation du appareil et l'autoriser encore une fois. Comme-ça, le License Manager accepte le Model Pack nouveau. Est-ce que je peux utiliser le License Manager pour gérer et activer RiffWorks ou iLok? Le License Manager sait seulement gérer une licence RiffWorks de version Line 6 et pas la version standard. Pour la version standard, vous avez besoin d'une clé SonomaKey de Sonoma Wireworks. Les licences iLok sont transfères de votre compte Line 6 à votre compte sur www.iLok.com mais le License Manager ne sais pas gérer ces licences. Est-ce que j'ai besoin d'une connexion internet pour acheter les licences et autoriser mes appareils? Oui, si vous voulez acheter des licences, vous avez besoin d'une connexion. Après vous avez acheté, le License Manager a besoin d'une connexion également, pour connecter à votre compte Line 6 et pour autoriser vos appareils. Comment est-ce que je peux retirer une autorisation d'un appareil? Pour retirer une autorisation d'un appareil, vous devez choisir l'appareil dans votre License Manager et cliquer sur "Deauthorize". Si vous retirez une autorisation d'un appareil USB de Line 6, vous devez cliquer sur "Remove" dans l'étape suivante. Si quelque-chose arrive à mon ordinateur ou mon appareil Line 6, est-ce que je perds toutes mes licences? Non, vos Model Packs sont toutes attachés à votre compte Line 6 et pas à vos appareils, ordinateur ou logiciel. Donc votre compte en ligne contient toutes les licences. Si un appareil Line 6 à besoin d'une réparation ou remplacement, le service clientèle de Line 6 peut vous retirer les licences du appareil défectueux. Je ne peux plus utiliser mes licences, qu'est-ce qui s'est passé? Uniquement le compte Line 6 sur lequel on a acheté la licence peut l'utiliser n'importe qui a l'appareil. Si vous ne pouvez plus accéder le compte contenant les licences, vous ne pouvez plus accéder ces licences. Si quelqu'un achète le Model Pack Metal Shop, et l'attribue à son POD XT avec son logiciel Line 6 Monkey et connecte le POD XT Live de son ami avec son Monkey et l'attribue aussi à cet appareil, l'ami ne peut pas utiliser le Metal Shop parce que son compte ne possède pas Metal Shop. Le propriétaire de Metal Shop devait offrir sa commande contenant Metal Shop. (La procédure d'une offre se trouve ci-après) Un autre cas était un père achetant un Model Pack avec son compte Line 6 pour sa fille. Il doit offrir cette commande à sa fille pour qu'elle puisse l'utiliser sur son compte. Encore un cas contient l'achat en ligne des licences. Line 6 est le seul vendeur autorisé des licences pour les appareils Line 6. Si vous achetez une licence d'un autre part que de Line 6, le propriétaire de la licence doit vous offrir la commande. Line 6 ne joue aucun rôle dans cette situation. Qu'est-ce qui se passe avec mes licences si je vends mon appareil? Si vous voulez vendre les licences aves l'appareil, vous pouvez offrir la commande de la licence à l'acheteur. Si vous ne voulez pas vendre les licences avec l'appareil, c'est simple. Une fois l'acheteur connecte son appareil avec son License Manager, il doit autoriser son appareil, cette action enlèvera l'autorisation de votre compte et restaure la licence. Comment est-ce que je peux offrir une commande? Démarrez le License Manager, retirez tous les autorisations des appareils. Connectez à votre compte Line 6 et cliquez "Purchase History", cliquez maintenant sur les détails de la commande. Cliquez le bouton "gift" et entrez le nom d'utilisateur du récepteur. Cliquez "confirm". La commande est toujours affichée dans cette histoire des commandes mais vous ne le pouvez plus offrir ou retourner. Le récepteur a maintenant la commande dans son histoire des commandes mais il ne peut pas l'offrir ou retourner mais il peut utiliser tous les licences de cette commande. Après vous aves retiré les autorisations et envoyé la commande, vous pouvez autoriser les licences qui restent encore une fois. Attention: Les Model Packs achetés par action email ne peuvent pas être offerts. Comment peut-on annuler l’achat d’une licence ? Line 6 offre un remboursement complet pour chaque achat de licence, au maximum de 15 jours après la date de commande. Après 15 jours, ce n’est plus possible d’annuler une commande. Veuillez considerer que seulement la commande complète.(donc toutes les licences inclues) peut être remboursée.Un remboursement pour une part de la commande n’est pas possible. Line 6 peut seulement créditer le montant complet, donc toutes les licences commandées avec cet achat. Achats effectués par le magasin en ligne USA : veuillez nous contacter par storesupport@line6.com Achats effectués par d’autres pays que les Etats-Unis : veuillez contacter notre support par votre compte d’utilisateur Line 6 (créez un “support ticketâ€�) www.Line6.com/support/tickets Avant l’annulation de votre commande il faut dé-autoriser tous les appareils Line 6 par le “Line 6 License Managerâ€�. Dès que Line 6 a vérifié cette manipulation, le crédit sera effectué. Le remboursement peut prendre jusqu’à sept jours (ca depend de votre banque) Dès que vous avez recu le credit vous pouvez ré-autoriser vos produits Line 6 (pour utiliser les licenses qui restent encore) Je ne peux pas voir mon appareil connecté dans le License Manager, qu'est-ce qui c'est passé? Si vous ne pouvez pas voir votre appareil directement après la connexion, essayez de le connecter à un autre port USB. De préférence en arrière de l'ordinateur et cliquez le bouton "Scan for Devices". Vous devriez en plus, déconnecter tous les appareils USB, Firewire et MIDI mais aussi les hubs USB de votre ordinateur. Désactivez n'importe quel logiciel antivirus et éteignez tous les programmes pas utilisés en moment d'utilisation du License Manager. Le License Manager rapport qu'il n'a pas une connexion internet mais mon internet fonctionne comme normale. Qu'est-ce que je peux faire? Il y en a plusieurs possibilités pourquoi le License Manager n'a pas une connexion internet. Les sources d'erreurs les plus connues sont les bloqueurs des fenêtres publicitaires et les anonymizeurs d'internet. Veuillez éteindre ces programmes pendant l'utilisation du License Manager, s'il vous plaît. Quel port de serveur est-ce que License Manager utilise et comment est-ce que je le configure? Votre connexion de serveur doit avoir ouvert les ports 80 et 443. Un serveur proxy est une autre possibilité. Avec quels systèmes est-ce que le License Manager est compatible? Le Line 6 License Manager est compatible avec ces systèmes: Windows: XP, Vista et 7 Mac: OSX 10.4, 10.5 et 10.6
  3. Does anybody know if the UX2 works on iPhone or iPad using a lightning-to-usb-adapter? Is the interface recognized? Can you record in GarageBand with it?
  4. Line 6 monkey downloads driver but after it is installed, device is still blinking red lamps meaning it can't be used and it is not detected as valid output. When I starting monkey again it show that driver not installed. 5th time in a row it fakes installations, and shows driver is not installed. Every time drivers says that all ok continue, finish.
  5. Hello, I have a question for the more experienced users of POD Farm 2.5. I use the UX2 sound card and the related Pod Farm 2.5 software in standalone mode. I would like to get the following: If I connected guitar and microphone and the guitar is on tone A and the microphone on tone B and I wanted the tone A of the guitar to come out only from the S / PDIF output without going to the final recording output, while the Tone B of the microphone went to the final output is it possible? Can it be done without the two tones mixing and clashing? Basically what I need is to get the guitar tone out without going to the final outputs (I thought I would do it via the S / PDIF output) and only the B tone of the microphone must go to the final recording or monitoring output. What settings should I have in POD Farm's mixer to do this? Thanks so much to those who will be able to help me! Gil72
  6. Hey! So I've been dealing with this issue for seriously a year or two, but it's gotten insane the past couple months where it's every single time I start up my computer. Needed to finally make a topic since it's never been described exactly like this for me. Here is a video link to see what's happening: (If there's a more preferred way to share this just let me know please) Dropbox Link for UX2 Hiss Video I will need to unplug and replug my interface in for an unknown amount of times before the issue resolves itself. Sometimes it breaks the driver and I reinstall the UX2 drivers to get rid of the blinking red lights and it works again for the time I have my computer booted up. The noises vary but are similar. Some high pitched, some with a rhythmic pulse like it could be the power source, I have a battery backup surge protector everything runs through. Others sound like a High-Pass is on it, and some are bassy. Never know what you're going to turn the monitors on for and hear. I've tried switching the ports I've plugged into, taking every other plug of my UX2 out and replugged them in with varying orders, turning knobs while having it plugged in and out, etc. I have Mackey MR5s if that gives any help somehow. And I have attached an HTML and TXT file for my CPU info from CPU-Z KYLE-NZXT-DESKT.html KYLE-NZXT-DESKT.txt
  7. Hey guys. I've had my Pod Farm UX2 for about five years at this point and I've recently switched over from my Windows laptop to a new MacBook Pro with OSX Catalina. I was able to download the Pod Farm 2 program and I installed the Line 6 Audio-Midi Driver 7.6.8 via the Website (as Line6 Monkey doesn't work on Catalina), but neither the license manager nor the Line 6 Audio-MIDI Devices in System Preferences are recognizing anything and the UX2 is blinking red. What should I do?
  8. Hello! I have a UX2 bundled with Pod Farm2 and I purchased all the Packs (which I love and used all these years!) but I want to try the Helix Native deal, Question#1: if I pay for the upgrade to Helix Native option, will I still be able to use Pod Farm2 whenever I want? Also, Question#2: I have changed computers through the years and the ux2/pod farm license only allows me one or 2 more computer ID changes, to avoid this situation and keep my pod farm and purchased packs what should I do, buy the actual, full pod farm2 in Line6 website and re-install it? Will I still have a limit on switching computers? If I do buy a full grade pod farm2 will I be able to use the packs that I previously purchased? (same account). Thanks in advance for your kind answers.
  9. I have my microphone and guitar setup and outputting sound through my ux2 and I want to be able to listen to the audio from pod farm while also being able to hear my computer, I'm using a 3.5 to 1/4 adapter through the phones input but I can only hear audio from the ux2 and not anything else on my computer. If possible I really only want to hear my guitar and sounds from my computer such as youtube and not my microphone at the same time but if not that is alright.
  10. I updated my Mac (iMac) and Mac OSX to Catalina and my KB37 interface stopped working, Tried a UX2 and same result -- flashing clipping (red) lights indicating drivers not loading. Tech support told me it was a security issue but instructions could have been clearer, so posting them here in the hope they will be useful. 1. Install driver package and restart computer. 2. Go to System Preferences and then Security & Privacy 3. Go to the General tab and look for "Some System Software was blocked from loading" 4. Unlock (so type in password) and click on Allow 5 Select Line 6 checkbox I was told that you should not wait to long (less than 15 minutes) after the restart to do the security setting. Hope this helps.
  11. hi, I updated drivers of Line6 UX2 and everything seems to work fine but whenever I hit the play button or try to record something I hear a tiny continuos 'beeeeeeep' on my phones that only stops if I close the application (i.e. garageband, youtube, spotify). I don't know if I need to change my phones or if the phones output is dirty and need some cleaning, and if it does... how do I clean it up?, I need that 'beeeeep' to stop for the sake of my mixes and any audio reproduction of any kind and any application in my computer that uses UX2 as 'default' audio output. Can someone help me with these please?, maybe a Line6 expert or someone that went through something similar and solved it?. thanks!!
  12. So ive had my ux2 for almost 8 months now, and im using the electrovoice microphone, i have my settings perfectly set up for a good casting voice when i stream on twitch, about a week ago one of my friends said i sound super different and didnt know what he meant, but as soon as today i was watching his stream i heard my self talk and i sounded suuuuuper deep, i was confused onto what it could be and tried everything to fix it, and cant. I changed my mic to my webcam and it sounded perfect, but for some reason its the ux2 making it sound like this, all my settings are the same, i have not changed anything. even tried changing my microphone to a shure sm7b and still sounds the same.
  13. I currently own a DT25 combo and a Pod HD500X which I have connected via the Line6 Link cable. I am thinking of recording some music but the Dt25 is way too loud for my bedroom therefore I cannot mic it in high volume. Of course, if I do not crank it up, I would not get the sound I would want. The LVM is not enough for quality sound since it eliminates the power amp section of the amp. I was thinking of investing on an audio interface like the UX2 to record my music. My plan is to connect my amp to the audio interface through the Direct Out of the amp. If I follow this approach, I could disconnect the amp's connection with its cabinet so I wouldn't get any sound from the amp itself but I would get my sound from the monitors connected to the UX2. So if I have the amp's master volume amp cranked all the way up, I could adjust the volume from on my UX2 according to how I want but my recordings should sound as if it's coming from a cranked tube amp. Essentially, I would like to get the sound of a cranked tube amp sound in my recordings without disturbing my neighbors. Do you think this is a viable approach?
  14. Was unable to activate certain tone things that i can usually use so i went into preferences and enabled the ux2 in hardware and in midi and now i get no input and nothing after a pc restart. how do i fix this?
  15. So i ended up getting a UX2 POD studio for christmas, i just recently started trying to get it started up, due to my computer being on the fritz, sort of got it working and functioning without any problems so i think its safe (my computer) So back to the topic, i cannot get this to work for the life of me, and i haven't had the best expierence with line 6 products in the past. I've been scouting around trying to see what the problem is and what the solution will hopefully be. The driver won't install. line 6 monkey? won't dectect it or allow me to download/update the drivers. The liscense manager isn't detecting anything either. This was a NEW product unopened when i recieved it with the 2 discs. I registered it and need some serious advice on what to do with this. thanks for reading.
  16. Hi there! About 5 years ago I purchased the UX2 audio interface along with PodFarm 2.5 with the metal shop pack. It has been a great experience but then I saw that there is a possibility to buy Helix Native. From what I understand, it's pretty much a modern & way more clear sounding PodFarm that's built in the Helix products. I have been thinking to upgrade to Helix Native but I am not sure whether it's going to work well (if at all) on the UX2 given that it's a pretty old device. Helix products cost a lot more than the UX2 and it seems like there should be a catch if I try to use it this way. If it's possible to run Helix Native using a UX properly, how different would it be than to use a Helix rack? I assume that the output quality is different, but other than that, will it affect the recording quality as well? If I record something with Helix Native using a Helix rack and then record the same thing using a UX2 with Helix Native, how different will the final product sound? I would like to know the limitations and differences, if any of you can point them out. Maybe I should just buy a Helix rack or multi-effect instead of a software upgrade alone. Also, is it a stand alone software like PodFarm 2.5 or is it just an addition to the DAW? Thanks a lot! PS: I know that I can demo it for free for 2 weeks before buying but I also didn't want to start the demo only to find out that it doesn't work at all on the UX2.
  17. Hi, I've had the UX2 for a while and really like it. I've used it to stream and record guitar for some time, though always used a USB mic for commentary. I wanted to upgrade so have bought an XLR mic that I wish to use through the UX2 interface. However, I can have my streaming software (OBS) record the UX2 so that it captures both the guitar and mic, so that's no issue. The issue is that I cannot monitor just the guitar, while streaming/recording the mic audio. Is there a way to just mintor guitar, while capturing the mic audio also? Thanks
  18. Hi all, First question posed to the Line 6 forums. Apologies if this topic has come up before but couldn't find it on here. I've recently bought a new iMac and wanted to install my Line 6 UX2. It was previously installed on my old computer (now dead). This iMac doesn't have a CD drive so I downloaded Pod Farm from the software section of this site. When it comes to installing said software and choosing where you want it to be installed it says that 'POD Farm can't be installed on this disk', despite this being a new machine and the HD having over 3TB of free space. And there is nowhere else you can select for the software to be installed. Has anybody encountered this before? And if so is there a solution? Many Thanks Mark
  19. Trying to help my son record some music during this lockdown. Dusted off my UX2 and hooking it up to his macbook air. So many issues. Finally got drivers installed, switched audio input in settings to UX2... switched audio input in garageband to ux2. But I can't get keyboard sounds to record. Using quarter-inch cable out of keyboard into UX2. Then USB into mac. I've tried multiple 1/4" cables, so that's not the issue. I know USB works because garageband knows the UX2 is plugged in. I created a "real instrument" track-- but whether I plug audio cable into instrument port, or into line inputs 1 or 2, no matter how loudly I pound on the keyboard, the meters on the UX2 don't budge, and there's no audio recorded on garageband. Coming out of keyboard's line output. Have also tried headphone output. Neither work. Any suggestions?
  20. This seems like a simple problem, but I haven't found any sufficient answers through my two hours of scouring the internet! Needless to say, it's driving me a little crazy. It was working just fine less than 24 hours ago! There is no sound whatsoever coming out of my speakers or headphones (each plugged in to the appropriate ports). Monkey is all updated; green checks everywhere. Output knob and phones knob are at maximum. Input/Output in Mac preferences is set for UX2. I've tried switching out usb cables and trying different ports. Tested headphones and speakers on other devices, they work. The only thing that changed was that I pulled out the usb cable and put it into a usb hub for a moment, then took it out and put it right back into the mac directly (I forgot, no hub with the UX2). Right after that, it stopped working correctly. Also, when I try to use logic pro X and gearbox, it doesn't register any sound coming from the mic, and when I try to play back something I recorded just a few days ago using the exact same settings, I get this message: Error while trying to synchronize Audio and MIDI Sample Rate 23482 recognized. Check conflict between Logic Pro X and external device. I use a mac with OSX 10.9.1, fully updated. The UX2 has power, the meters are at min and don't move, and the clip lights seem to be stuck on to orange.
  21. I am trying to get my line 6 monkey to install the driver updates, but they aren't working. they download but the launch window for installing them always fails to pop up and then it sends me to their website for a launcher, but I cant find it. (sorry if this makes little sense, im not used to this kind of stuff for my gear) what can I do to get my drivers up to date for my gear??
  22. Hi, I am plugging my mic (a TASCAM TM-80) into my Tone Port UX2 but it's not picking it up. Any troubleshooting tips welcome.
  23. I'm driving myself nuts here. I'm recording voiceovers. I have a physical hardware setup which is great (big and heavy), but I'm trying to integrate everything into my HP Spectre Tablet and UX2 so if I have to take it on the road, no problem! So standalone Podfarm is great, I can throw a noise gate and compressor on there and when I speak, it comes back through the headphones on the UX2 (wet) with zero latency, and sounds great. But attempting to record it inside the computer has been a nightmare. I've had to check out new daws and learn how to load Podfarm as a plugin, and it always has too much latency. I've tried Reaper and adjusting the settings to be the lowest latency. It's still too slow and sounds horrible in the headphones to the point where I can't tell the quality of the recording. It seems the only practical and reliable way of recording my vocals will be to just use a headphone splitter and record into an audio recorder like a Sony PCM-d50/ ZoomH1n. This seems like a shame since there should be a way to capture the sound that's inside the computer, but it always seems to conflict with the soundcard to record "what you hear" using audacity. It introduces clicks and static. I've heard of a technique where you can have a track in Reaper that's a "monitor" track and the record track is muted. But, this doesn't help because even when just monitoring the input when Reaper is running, it has the latency issue. I really really wish podfarm had a simple record button in it's standalone iteration. Has anyone had latency issues when recording vocals or figured this out? Thanks
  24. I have tried many things to solve this problem but I can't figure it out and I need your help. I'm not too knowledgeable with audio equipment because I have only just started using the UX2 and my At2035 for streaming on twitch. Everything was working just fine up until I restarted my pc. I know my XLR microphone works, all of my drivers are up to date, I have unplugged everything and re-plugged. I found that if I unplugged my Microphone there is a terrible noise still coming from the ux2 somehow? so, it couldn't be my microphone that is the problem I'm assuming? If anyone could help me out I would be very grateful, thanks!
  25. Hello, I have been using the toneport ux2 for a while to connect my studio monitors to my pc and had no problems with it. Recently i bought a xlr microphone and connected it. It was all good untill I shut down my computer. When I turned on my computer it didnt work. The fix I found was changing the inputs & recording to another one and then swapping it back in the Line 6 Audio-MIDI devices program and changing the default format in the settings of the audio interface. The problem switches between the mic not working at all or producing a very loud white noise. I already updated all my drivers and checked the cables / connections, it is a software based problem. Does anyone know a fix for this because it is pretty annoying changing around the settings every time I want to use the microphone.
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