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Q: What is the KB37 used primarily for? A: It is a 37-key USB MIDI keyboard/control surface and TonePort USB audio interface. The KB37 will be able to send and receive MIDI CC information and process audio input and output across the USB connection to the host computer. Q: What are the knobs in the center top of the keyboard for? A: They are 4 software-assignable MIDI Continuous Control parameter knobs with 4 soft-buttons and a dedicated set of MIDI transport controls. The KB37 can control assignable MIDI parameters in most software synthesizer/samplers on the market today, along with most digital audio recording application sequencer track transport controls. Note: The KB37 does not have any of it's own onboard sounds. It is a MIDI controller that sends MIDI data to the computer and any installed MIDI software synthesizer/sound software. Q: What are the Audio Specs for the TonePort I/O section? A: Sample rate conversion at 16 and 24 bit at 44.1, 48 and 96 kHz. 2 XLR inputs with mic preamps and +48V phantom power. 2 Guitar/Bass Inputs – use the Pad input for guitars and basses with high level pickup outputs, or the normal input. Dual analog VU meters (software assignable to input, record send, and output levels). Q: Can I use GearBox editing software with the KB37? A: Yes, the KB37 is a GearBox software supported TonePort family device. Reference Links: Assigning KB37 Transport Keys To Logic 7 MMC Input must be enabled in Logic 7 in order to receive MMC from the KB37. From the main application menu, open Preferences>MIDI Select the Sync tab Click the MIDI Sync Song Settings button in the bottom right; this launches the Song Settings dialog. In the section labeled "MIDI Machine Control (MMC)" check the "Listen to MMC Input" option Note that this is a per-song option. To make this option global, you must modify your template file. Open Line 6 Audio/MIDI devices. Go to the MIDI tab. Click the Settings button. Choose a preset from the presets list. For each transport control, change the "To MIDI Out" parameter to "MIDI CC", assign a MIDI CC (for this example, we'll use 20-24), and change Switch Mode to Momentary. Click the Apply button, name the preset, click the Save icon and click OK. Click OK on the next screen. Assigning KB37 Transport Keys To Sonar 6 Go to Options/MIDI Devices and choose the KB37 as the input device and choose OK. Go to Options/Controllers/Surfaces. Click the Add New Controller/Surface icon. For Controller/Surface, choose ACT MIDI Controller. Input port should be the KB37. Click OK. Go to Views/Toolbars and ensure Controllers/Surfaces is selected, then close the window. In the Controllers toolbar, click the Controllers/Surfaces Properties button that is at the right end of the Control Surfaces toolbar. Although you can choose any preset, the M-Audio Ozone is laid out closest to the KB37 layout, so use it for this example. In the Controllers tab, you'll see 8 columns, each containing 4 three-row sections, three of which should be labeled "N/A". Go to the last of those 3 rows and click the n/a label to name it Rewind. Name the next 3 N/A fields from left to right: Stop, Play and Record. There is an empty field two slots below each of the labels. When you click the empty field for each of the 4 columns you just set up, press the corresponding transport button on the KB37 and it will be learned by Sonar. Go to the Options tab and under the Buttons category, drop down the second field to choose a control label and the third field to choose the transport control. Uncheck the "Exclude this button from ACT" setting each time. Click in the Presets field to name your new preset then hit the save icon. This preset will be stored and available to use with the KB37. Control Garageband With KB37 In order to control the Transport functions in Garageband with the KB37 you will need to have version 2.0.1 of Garageband or later. The Garageband software cannot do this natively and so you will need to download add-on software that permits MIDI messages to control the play and stop buttons in Garageband. GarageRemote is one such software and is available here: http://www.muratnkonar.com/otherstuff/garageremote/ This software is from the company: murat n konar Once GarageRemote is installed and set up, start GarageRemote's Listener off by default) so that it can relay MIDI notifications to GarageBand. GarageBand responds to MIDI CC 007 and 010 for current track volume and pan, and these parameters can be assigned to the existing GarageBand MIDI preset of the Line 6 Audio-MIDI Devices settings. Setting Up The KB37 Transport With Cubase The KB37 has control wheels and buttons like many other Mackie or others transport cotrollers. You can get the two working together by simply going into: device setup, click on the + button, add MIDI MACHINE CONTROL SLAVE, and select the Line 6 Toneport KB37 from the menu on the right. In order to set the control on the KB37 itself you will need to go to: Line 6 Audio Midi Devices in your Control Panel and select the MIDI tab. Setting Up The KB37 To Control Reason First, ensure that you have downloaded and installed the latest version of Line 6 Monkey. Run it and verify that your TonePort KB37 is running the latest driver, firmware and flash memory. Download the latest version of GearBox application and install it to your computer. Launch the "Line 6 Audio-MIDI Devices" program from the Line 6/Tools folder. Next, make sure the KB37 is the active device. Select the MIDI tab and from the drop-down list of Controller Mapping applications, select Reason (version #). You are now ready to use the KB37's transport, Sound Select and 4 assignable real-time parameter controls with Reason. Keep in mind that you will be using the default parameter control settings. If you wish to customize those, click on the "Settings" button to access the Parameter Map screen. The drop-down list titled "MIDI CC/Action" is where you can modify which device parameters are to be controlled by the available controllers on the KB37. Keep in mind that each Reason Device has it's specific parameter CC# assignment. To access those values, refer to the "MIDI Implementation Chart" located in the Documentation folder within the Reason application folder on your computer's hard drive.

TonePort UX8 Frequently Asked Questions Q: Is TonePort UX8 an audio interface or software? Does it record? A: TonePort UX8 is a USB audio interface. Every TonePort audio interface works with the included GearBox modeling software as an integrated hardware/software system. The TonePort device gets audio signals into your computer and GearBox software makes everything you record sound amazing. TonePort UX8 is a unique integration of professional hardware and amp and effects modeling software. Designed with high quality electrical components and a rugged exterior, TonePort UX8 provides a wide dynamic range and an exceedingly low noise floor. The UX8, like every TonePort device, works together with the included GearBox software as an integrated hardware/software system, making everything you record sound amazing. Additionally, TonePort UX8 features Line 6's exclusive ToneDirect Monitoring, which lets you hear your GearBox-processed signal instantaneously, providing unmatched responsiveness while you record. Q: What is ToneDirect monitoring? A: ToneDirect monitoring allows you to monitor a fully processed signal with extremely low latency, regardless of the buffer size of your recording application. This means that there is an incredibly small delay between when you play a note and when you actually hear the sound from your speakers. This is unusual among audio interfaces because with other more traditional monitoring solutions, you either have to listen to processed audio with significant latency, often such that it is hard to play along with what you are recording or listen to a signal with no processing. It's uninspiring to say the least to hear completely dry electric guitar with no amp, cab, or effect processing. Q: What is GearBox? A: GearBox is the standalone software application that works with your TonePort audio interface, providing everything you need to record professional sounding tracks. GearBox contains models of vintage and modern amps, speaker cabinets, stompbox and studio effects for guitar, bass and vocals and can be applied while recording to any pair of inputs. Q: Can I apply Gearbox effects to all 8 inputs at once? A: Yes, using the Gearbox plug-in that is included with the UX8. Q: Will Gearbox be able to record at 96K? A: The UX8 driver can process audio at 96K, but Gearbox operates at 48K. Gearbox converts the 96k signal from the UX8 driver, converts it to 48k, processes it, then sends the signal to the UX8 driver, which then converts the signal to 96k. Q: Can I use TonePort UX8 without the GearBox software? A: Yes, you can use the TonePort hardware without GearBox software. Q: Can you re-amp with UX8? A: Not the same way you can with a PODxt, but you can via the GearBox Plug-In. The method for re-amping with a PODxt is pointed out in Knowledge Base document 3940. Q: What is GearBox Plug-In? A: GearBox Plug-In is a VST, AU and RTAS plug-in, providing the same models as the standalone application and additional flexibility when mixing and mastering. Q: Is the GearBox Plug-In included with TonePort UX8? A: Yes, it is. Q: Are TonePort UX8 and GearBox Intel Mac compatible? A: Yes, they are. Q: What recording software can I use with TonePort UX8? A: Every TonePort supports the ASIO standard on Windows and Core Audio on the Macintosh and should work well with any recording application that supports one of these protocols. The UX8 is designed to work with most major applications such as ProTools, Logic, Cubase, Nuendo, Sonar and Ableton Live. Q: Can I use TonePort UX8 and GearBox processing as a front end for Pro Tools? A: Yes, if your Pro Tools® hardware interface has a S/PDIF input you can run the stereo S/PDIF output of your TonePort UX8 directly into your Pro Tools hardware, complete with ToneDirectâ„¢ monitoring and GearBox processing. You can also utilize the Pro Tools compatible RTAS-format GearBox Plug-In for mixing and mastering. Q: Is RiffWorks 2 Line 6 Edition compatible with TonePort UX8? A: No, RiffWorks Line 6 and Riffworks 2 Line 6 Edition are not compatible with the UX8. However, the Standard Edition (full version) of Riffworks available for purchase through the Sonoma WireWorks website: http://www.sonomawireworks.com/. Q: Can I expand the model set of TonePort UX8 with Line 6 Model Packs? A: Yes, you can. They are available as optional Model Pack purchases from our online Store. Q: Can I transfer model packs that I purchased on another Line 6 hardware device over to my new UX8? A: Yes. Once you've purchased a model pack license key, that key remains with your user account indefinitely. You cannot, however have two or more different registered hardware devices running the same model pack simultaneously. Only one hardware device can have the model pack installed on it at any given time. Q: Do the gain controls on the front panel control the line input jacks on the back of the unit? A: The gain controls the input level of the XLR inputs, not the instrument cable inputs (as these are assuming line level and most instruments will have their own level control). Q: What do the VU meters do on TonePort UX8? A: The GearBox application allows you to assign the signal that is monitored by the VU meters to various audio sources: including input, record send, output and monitor levels. Q: How accurate are the VU meters on the UX8 in relation to the meters in the software? A: Very accurate, with the smallest of variance between Gearbox and the physical meters. Q: What will happen if my signal clips the unbalanced analog input on the UX8? A: The clipping will be a "natural clipping". The cure is to lower the incoming signal at the source. Q: How many Instruments/Mics can I record at one time? Since you are monitoring directly out of the UX8, am I going to experience any latency when recording all 8 inputs? A: 8 inputs can be recorded at any given time. Outputs 1 & 2 are monitored via ToneDirect, with the remaining outputs monitored from the hardware at near zero latency. Q: Can the phantom power from the UX8 damage my dynamic mic? A: No, it will not. Q: What is the signal to noise ratio on the analog inputs? A: The UX8 has an input signal to noise ratio of .005% THD, with a dynamic range of 111 dB. Q: What do flashing lights on the unit mean? A: The LED status indicators (Main Mute and Main Clip LEDs provide secondary functions in their ability to indicate the connection status of USB and S/PDIF) as follows: No USB connection: The main clip LEDs alternate steadily between left and right, about once every second. The USB cable may be unplugged or the UX8 driver may not be installed on your computer. No S/PDIF clock sync: The Mute LED blinks 3 times rapidly about once every second when the clock mode set to S/PDIF, and no external clock is present. Q: What are the dimensions and weight of the UX8? A: The UX8 is a standard two-unit rack space module, with dimensions of 17"w x 7"d (8" with knobs) x 3.5"h. The shipping weight is 11.6 lbs. Known Issues: An incompatibility for systems running on Intel ICH10 USB Chipsets; UX8 will hang the user's computer system. The solution for this is to use a PCI USB 2.0 interface card to connect UX8. Record buss mis-routing of UX8 in Gearbox when recording into DAW Gearbox is remembering POD Farm 1 and 2 Record send settings if PF (1 or 2) was used before Gearbox program. Workaround is to reset the Record Send settings that were made in POD Farm 1 or 2, or to reboot the computer.

How to uninstall drivers from your Windows 7, 8, or 10 machine Note: You must have administrator privileges to uninstall a device or driver package by using Device Manager. To uninstall all drivers for Line 6 gear by using Device Manager, follow these steps: 1. Open Control Panel, click Hardware and Sound, and then click Device Manager. 2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall. 3. On the Confirm Device Removal dialog box, click the box that says "Delete the driver software for this device" and then click OK 4. When the uninstall process is complete, unplug the devices USB connection. 5. Without closing the Device Manager screen plug your USB device back in and wait to see if Windows assigns an older driver to the device. You will know if Windows finds another driver to assign if Device Manager recognizes the device If it assigns another driver, please repeat the steps. 6. You will know if another driver doesn't get assigned when Device Manager recognizes the Line 6 gear as 'Unknown Device'. 7. Once you've removed all the drivers and Windows does not recognize the device, unplug the unit once and re install the latest Line 6 driver from the website. http://line6.com/software/ 8. Plug it back in and wait for Windows to assign the newly installed driver.

In some cases, you may get an error when attempting to run Line 6 Updater for Windows saying "Open GL 2.0 not supported" This is due to an incompatibility with the graphics protocol in the Updater and your graphics card. You'll need to update your graphics card to the latest drivers from their manufacturer that support Open GL 2.0 In more rare cases, some graphics cards cannot be updated to be compatible due to their age and another computer must be used.