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Some users have reported a Windows error message that appears when attempting to launch the POD Go Edit software. This is not an error with the POD Go software itself, but rather a Windows error. Here is a video outlining the process for resolving the error: Here are the links for the latest version of Visual C++ libraries mentioned in the video: https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170