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martinconte posted a topic in HelixMy blackstar stock channel switching pedal is not working while using hx effects. I cannot switch to channel two. It's as if channel two is bypassed. The pedal turns red as does the channel two light but channel two seems to be disabled. If I plug my guitar directly into my amp and disconnect the hx effects entirely channel two works again, but once I reconnect the hx effects the stock pedal can only be used to turn on and off reverb and channel switching is disabled. I'm currently using the 4 cable method.
Helix's ability to control external amp channel and/or reverb switching has been tested with many popular amps and heads. Unfortunately this does not guarantee compatibility with all products. Note that, depending on the circuitry of the channel switching jack in the guitar amp used, the EXT Amp function may not operate as expected.