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Hello, I’ve had my Helix LT for about 2 years now and essentially only utilize it as a pedal board which goes into an actual amp. I don’t utilize the amp sims, or any of the real epic settings the Helix has. I have several questions I need help with and at one point I remember I had someone give me a demo walkthrough of what the helix can do through a zoom call which came through line 6 support, I don’t remember how I got connected to that service but if anyone knows please post the number below. problem 1.) my distortions all sound fuzzy and don’t have proper articulation to them. I had a friend bring over his quad Cortex and we compared our distortions and by god was his distortion just infinitely better. The clarity in his ton was astonishing. My distortion just sounded like a fuzzy washed out digital mess while his sounded exactly like a pristine abasi tone. The distortion I use is the compulsive drive for heavier things and the teemah for lighter crunch playing. If anyone has suggestions for new patches or settings I should be looking at in order to get that epic pristine abasi or Henson distorted tone please let me know! problem 2.) my band recently got a digital mixer and in ears and I want to use stereo to fully capture the capabilities with all of this. I have no idea how to do that, what the xlr inouts/outputs do, if I can use the 1/4 inch out for mono to a amp on stage that FoH then mics for live shows and experience no problems since everything is stereo. I’m clueless. Any help on getting things dialed in for a in ear monitoring rig while also being flexible to play out of an amp for live gigs would be amazing. Problem 3.) my effects all have a wild variation in volume no matter what I do. Some patches are just quiet compared to others even if I crank the volume on that patch. I’m noticing a tone quality loss on just about everything too. problem 4.) amp sims, IR, cabs, etc…. No clue where to start. Need some help on getting up and running. as you can see there are several issues I’d love some help with. I’m happy to pay someone to spend a few hours working through my settings in order to get it exactly how I want it. Perhaps a zoom session where we map everything out and try to get it all setup would be best. anything helps here!

Hello, I am new to these forums so I apologize in advance for potential misunderstandings :D Yesterday I bought this new Line 6 Spider Classic 15 watt amplifier along with brand new Epiphone SG and a brand new cable. When I plugged the guitar to the amplifier, everything was tippy toppy great, but that's when the trouble started .. I messed a little with knobs and channels but I did not save anything (I did not press the channel button to take a ''snap'' of the tone) and now I don't have distortion and the volume is way down whatever I do. Clean channel is normal, although the volume is lowered.. Crunch channel has no distortion at all and as I move on to Metal and Insane channels, sound remains clean, only it gets muddier .. When I strum, sound is just muddy, no distortion present .. I implore you all for help, since I've waited for this moment for 5 bloody years :D and now I can't get the distortion even a little bit ..Rest of the effects are in working order, I've tested them, tuner doesn't register string plucking at all.. I've tried factory restarting (holding clean button while turning on .. I hold it, the lights above channels blink 3 times and that's it ...still the same) .. I've read the manuals but there's no mention of this problem.. Thank you in advance for any help..