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  1. Q: Who do I contact about Rebate Offer questions? A: Line 6 Customer Support is not equipped to handle rebate inquiries by phone. Please send an email to rebates@line6.com to have your questions addressed. Q: I'm having trouble printing my rebate form? A: Please try to print your rebate form from another location. Q: Why do you need my UPC? A. The UPC code provides proof of possession. Q: What if I do not have the UPC from the box? A: Please send an email to: rebates@line6.com to describe your situation to the Rebate Administrator. Q: I purchased my unit just outside of the rebate's time frame. Can I still get the rebate? A: Please send an email to: rebates@line6.com to describe your situation to the Rebate Administrator. Q: Can I just give you my information over the phone? A: No, because we need to see the copy of the receipt to verify the date of purchase and merchandise purchased. Q: Why do I need to create an account and register my gear to get the rebate fulfillment information? A: This is required so our systems can validate the offer. Q: How long will it take to receive my rebate? A: 4-6 weeks from receipt of submission materials. Please use traceable means of delivery, as Line 6 is not responsible for lost, late, etc. submissions. If you have questions regarding the status of your order, please send an email to rebates@line6.com.
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