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Found 29 results

  1. jsanzt

    Firehawk FX new model?

    Any rumours or news about a FHFX upgrade to a newer model? Getting a little frustrated by the lack of updates and support from Line 6, so I’m hoping there may be a new model coming out between the pricier Helix and this one??
  2. Line6Tony

    macOS 10.15 Catalina Compatibility

    As you may already know, Apple is releasing macOS 10.15 (Catalina). With a few exceptions, macOS 10.15 is supported by our currently active applications and drivers. Below is a detailed rundown of compatibility issues for Line 6 products on a case-by-case basis. If you run into any problems or have a question for us, please reach out via the Contacts page (https://line6.com/company/contact/). Editors: • All currently supported editors will work as expected. • The following editors are no longer supported at this time and will not work on Catalina: Line 6 Edit Vyzex Backtrack Utility Updaters • Line 6 Updater will work as expected. • Line 6 Monkey is not compatible with macOS 10.15 (Catalina). A solution for Catalina customers to update firmware is in-progress. Drivers • All currently supported drivers and devices work as expected except for the Helix custom driver. • Helix class compliant audio works as expected. • The Helix custom driver (which adds support for additional sample rates) does not yet work correctly. Plug-ins • Currently, Helix Native and POD Farm 2 work as expected on all supported DAWs. As DAWs are updated to adopt Apple’s latest requirements and security measures, our plug-ins may need to be updated to continue working with those DAWs. We will work with DAW vendors to update Helix Native and POD Farm 2, but we cannot guarantee that they will not release updates that break our compatibility. We have an article that describes how to run older OS versions in order to use discontinued software.
  3. HardyGuitar

    2.8 Lost Preset Fire Woman

    A factory preset called 'Fire Woman' was lost when upgrading to v2.8 and I am hoping someone might have an archive of the original. The 'Fire Woman' preset had a Weeper wah, Bucket Brigade delay, Script Mod Phase modulation and Plate verb.
  4. This document explains how to update the flash memory of the Spider Valve Mk II using the FBV Mk II and Line 6 Monkey on Windows XP, Vista, 7 and Mac OSX 10.4.11, 10.5.8 and 10.6.x. Before you get started, you will need to have your Spider Valve Mk II connected to the FBV Mk II (Express or Shortboard) using a CAT-5 cable, and you will need to have your FBV Mk II unit connected to an open USB port on the back of your computer (do not use a USB hub). Be sure that your computer is connected to the internet. 1) Run Line 6 Monkey and you will be asked which unit you want to work with. Highlight the Spider Valve Mk II unit and select 'OK'. 2) Highlight 'flash memory' (it will turn blue), then select 'update selection'. 3) Select 'Yes' to continue. 4) Select "I Accept" for the software agreement and select 'continue'. 5) Select 'Yes' to update the Flash memory. Do not run any other programs or disconnect the cables while performing the update. 6) Allow the unit to go through the update process. This can take 5-10 minutes. 7) Select 'OK' when the update is finished. 8) You will see a green check mark in front of flash memory to show it is now up to date. Note: If you are having difficulty getting the Spider Valve Mk II to update, you can start the amp in "boot mode" by powering the unit up while holding the "Manual" and "B" buttons.
  5. My original POD has been in store for years due to my travelling Above the socket for the floorboard there is no writing. If I press MANUAL when turning on the POD is says POD 2.0 so I must have put in a new EPROM - inside it has a label "2.3" But I now realise I have made it not compatible with my floorboard :( 1) What pedal board will work with this original POD that has 2.3 EPROM upgrade? 2) Are there any original EPROMs anywhere? Thanks
  6. I own a JTV69US. I love this guitar but this monkey-business is ridiculous. I have version 1.82b. Using the supplied cable and tried a standard CAT5 cable. My guitar is plugged in. My volume is turned up. I'm USB plugged into the back of my Mac, not a hub or keyboard. Everytime I try to upgrade or rollback the flash I get the error message ... "Update Failed. (Code 80009000) Unknown MIDI Error. Make sure the cables are connected and try the update again." I've tried it 3 or 4 hundred times. Same error message. I own a 600 and 700 and have connected them many times (though there are usually some issues.) I've never been able to connect my JTV. HELP!
  7. Hi, Had PoD farm standard and now installed ilok platinum. When I remove the USB it shows platinum in the version and when I plug in the UX2 the version goes back to standard. Why? Any help? Please .
  8. Hi all, brand-new owner of a JTV-59. I am seriously impressed with this guitar; I currently own American Fender Strats, Teles, and a Gibson '59 Historic Reissue. I was considering a custom shop Tele, saw this on the wall, got curious, tried it and quickly fell in love. After all, two Teles is enough right? :) Anyway, I'm very happy with the tone of the magnetic pickups, the profile of the neck, the fit, and finish. As far as the modeling goes, it really depends on the actual model. Very happy with the Tele, and the acoustic tones are decent and wonderful to have. Most of the others are very good. Alternate tunings seem to struggle just a little with latency, but it's not too bad. Workbench is pretty awesome so far, but I have to play with it a little more to understand its full capabilities. But as I am exploring this guitar, I realize the technology has been around awhile - these guitars appear to have been introduced some time in 2011 right? It makes me think a technical refresh or new line is due to be released... which would disappoint me a little given I just bought this one. Consequently, what I am hoping is for Line 6 to keep the wonderful base guitars and release new guitars with upgraded internal technology that could be retrofitted to this pre-existing/older JTV line. I'm sure an upgrade wouldn't be cheap (a few hundred bucks anyway), but it would make sense given the approach we guitarists have to keeping our guitars! Thoughts, comments or insight? Thanks!
  9. sethaldridge

    Can't install USB Firmware 1.04

    I am running a POD HD500X and the Line 6 Monkey is telling me I have a USB Firmware update from v1.01 to 1.04. When I click Update Selection I get the following error: Update failed. 0xfd from Server - Internal Server Error Make sure the cables are still connected and try again. --- Both my computer and device are authorized and I can connect to my device successfully. Any thoughts?
  10. marcelopodxt

    Windows 10 and Pod X3

    Hello everyone, I'm here to ask if it is safe to upgrade to windows 10 and my X3 will work; I've read of people having trouble with W10 so, to this day, have all those problems been fixed? by the way, do I need to uninstall everything from line 6, upgrade and then install again the proper drivers and all? thank you! pod x3's still an awesome tool!
  11. As long as firmware updates involve doing global resets (9&10 footswitch reboot) which also clears out the IRs I have found I am presented with a bit of a problem. I export all my IRs at one time in a mass export before a firmware update to a fresh directory with nothing else in it, but when I use the Helix App and return to that directory to import them, they are stored in alphabetical order in the save directory in Windows. This means that when you go to do a mass import to reload them into the Helix after a global reset they appear by default in the import window in alphabetical order. This probably is not the order the IRs were loaded on your Helix. If you import them this way (alphabetical order) they will probably no longer correspond to the IRs you set up in your presets. This means your custom presets come up with the wrong IR loaded. The way to deal with this is when you open the IR import browse window in the Helix App, sort the IRs on date. Then select them all. This will allow you to import them all at one time in the same order you exported them (even though Windows may not display the time in milliseconds in the browse window, each successive IR saved in a mass export actually has a slightly later timestamp and Windows can sort on it). Perhaps other folks have a better solution but this one is working well for me. It would be great to have an "Export Setlist" in the IR section of the Helix App so this workaround wasn't necessary. However this method seems to work pretty well when you are dealing with a lot of IRs and don't want to have to re-import them one by one, and you also want them to go back into the same IR "slot"/position on the Helix that you exported from. Note: If the Helix app import browse window is not showing "Date" as one of the columns (this is the column you need to sort on), you can do the following. Right click on the directory with your IRs, choose "Properties", select the "Customize" tab, and then select "Documents" in the "Optimize this folder for" pulldown menu. This is the process for Windows 10, it should be similar in earlier Windows versions or even on the Mac.
  12. Nos402

    Optimal Helix Upgrade procedure?

    So whenever I update my Helix it always recommends saving a bundle and then overwriting everything to make sure presets are all updated and such. Now if I just save a bundle, doesn't that save ALL the presets on the Helix? Therefore, if I update, and the import the bundle, aren't I just reloading all the OLD presets? What I've been doing to be safe is just exporting my 2 user setlists that I've created, then updating, then holding buttons 7 and 8 (bottom left 2 buttons) to overwrite the presets, then importing my 2 custom user setlists. Any feedback? Thanks!
  13. I loaded my custom presets from a Helix app v.1.02 backup, not a v.1.01 backup after yesterday's firmware upgrade to 1.04.1. Although the Release Notes for the new firmware specify the new version of the Helix app for the restore, they do not specify which version of the Helix app to do the backup with so I am not sure if this was ok. Could someone at Line6 please chime in and let me know if it was ok to restore my custom presets from a Helix app v.1.02 backup after the 1.04.2 firmware update . I would prefer not to spend days, weeks, tweaking my presets only to find out that something subtle went wrong with my restored custom presets because I was supposed to have reloaded them from a v.1.01 backup. Before I bother doing any more customizing of presets I need to know if I am going to have to reload them from the backup made by an earlier version of the Helix app. I really need this question answered to proceed happily down the upgrade road with my Helix. I have asked this question several times in several ways elsewhere, but alas, no response. I could open a trouble ticket but I think this detail would benefit everyone who is doing the update. So, what does a brother need to do to get a little help here? I know you guys are busy and I never expect a response directly from Line6 but you just issued a firmware update and inquiring minds want to know. Is a backup from either version of the Helix app ok as long as we use v.1.02 to do the restore, or, do we need a backup from a specific version of the Helix app? This detail could potentially impact many users. Please add some clarity here. Thanks!
  14. How long does the Reinitializing device takes. It has been stuck her for over two hovers. What to do?
  15. Hello! Upgrading my Amplifi fx100 to 2.10.00, first time (from 1.01.0). Installed Utility, plugged it in USB 3.0 port (Windows 7 64 bit). Launched in firmware update mode. Pressed Next in the update utility. Seeing "Update In Progress. Do not turn off or unplug your device at this time". Progress bar is empty and it's saying "Installing firmware update...". One hour passed with no changes. How to cancel/retry upgrade process without a risk of having entirely broken device?
  16. I bought a TonePort UX2 a while back that came with the hardware-dependent pod farm. I now want to get rid of the TonePort and buy a new, non-Line 6 audio interface, which means I will no longer be able to use Pod Farm. Is there a discount for upgrading from the hardware dependent version to Pod Farm 2.5 with hardware independence? Or will I have to pay the full price for this?
  17. Hi, Can anyone tell me if upgrading from a POD Studio GX to POD UX2 can be achieved with the minimum of hassle? I've created a shed load of Metal patches on the GX, and have also bought and installed the "Metal Pack", so I really don't want to lose any of of those. Will I have to de-licence the GX? Also .... does anyone use the POD UX2 in a "Live" setting? Lots of questions I know, but I would be grateful for help with any of them. Thanks in advance, David
  18. Some people have reported that after a JTV flash upgrade usually to v2.0 or v2.1, that the B and E strings have very low volume levels in comparison to the E,A,B,G strings on some models. Some have reported that a subsequent reflash or two fixed the problem, and others that they had to roll back to v1.9 to obtain models that had balanced string volumes, and finally some dived in to Workbench HD and tweaked the affected models to balance out the string sounds. I recently hit this issue when I upgraded to v2.1 and a subsequent reflash did not fix it, and as I had a gig coming up I had to roll back to v1.9 as a quick way to get back to balanced string volumes as I did not have the time to go in WB HD and manually adjust for the differences. I think It would be very useful to find out why this problem occurs and why it only affects some users and hopefully Line 6 can then fix the problem. So if we can gather plenty of useful data in this thread then we can pass it on to Line 6 to investigate. Please answer the following questions: if you have you ever had E and B strings at very low volume immediately following a flash upgrade? (a) what flash version were you upgrading from and to? ( B) what model JTV were you updating? © were you updating directly via JTV dongle or indirectly through an HD500 or HD500X or other device? (d) how did you fix the problem? (i) reflash firmware? How many times? (ii) tweaked string volumes global and models in Wokbench HD? (iii) roll back to v1.9 or another fw level? (e) have you ever experienced this problem on a fw release earlier than v2.0 and if so, what level was it? (f) which models had the problem? My answers: (a) v1.9 to v2.1 ( B) JTV59 © updated via HD500 (d) attempted 2 reflashes, but then rolled back to v1.9 (e) no (f) T-MOD positions 1,3,5 and SPANK 1 though 5 Thanks in advance for your help and answers.
  19. Yesterday I tried to upgrade G50 with V75. So I needed to change its mode to 'Lodder on' mode. And I had had exprience to upgrade V70 beltpack which is very simillar too. But I always failed into that mode. What I did was that I turned off with pressing value button and pressing several times select button. It's version is "1.02" and I read a artical on line6 site that you recommed it's version should be higher than 1.03. Is it correct and if that should I need to return to dealer or line6 office for upgrading? Best regards,
  20. I just purchased an upgrade license for my pod farm 2 standard to pod farm 2 platinum. I cannot figure out how to add it to my Ilok I used the line 6 license manager to save the license to my PC, but Pod Farm 2 still doesn't show the platinum tones.. Help anyone?
  21. Hello I have few questions. 1) I bought UX2 and i get with this POD Farm 2.5. I want to buy Platinum version, do i have to buy normal Platinum version or platinum version upgrade from Standard 2.5 to Platinum 2.5 ? 2) And do i have to registrate my POD Farm 2.5 that i get with UX2 (i already registrated UX2) ? 3) Its Metal shop and other packs included in platinum version ? 4) Its possible to send me only registration number for platinum version on my email after purchase ? Jirka R.
  22. my gear: Spidervalve HD100 MK2 FBV longbard (formerly FBX) Windows 7 Ultimate SP1 64 bit desktop Intel Core i5 CPU M-Audio 1x1 MidiSport M-Audio DELTA Audiophile 2496 tried to install the SPIDER FX INFUSION v2.0 getting the error in object, first through 1x1 Midisport then through Delta 2496; once again even via my 32 bit Windows XP laptop. nothing came out in any case... any news? could anybody help? thanx.
  23. I purchased the home studio bundle from Guitar Center that has the mac mini and comes with basic protools, garageband, ableton, etc. It also is supposed to come with podfarm 2.5 near as I can tell from all the literature that came with the bundle, but only has podfarm 2. What can I do at this point? Customer service? Ongoing issue? Or STFU and pay to download 2.5? I am VERY computer-illiterate...I can press record, and play around until I get good tones, but that's essentially what I know.
  24. Below you can find the different POD Farm 2.0 upgrade scenarios based on when and how you purchased POD Farm version 1. For pricing details, please click on the link to the online store below. http://line6.com/store/ Please Note: 1.) Anyone who received POD Farm version 1 as part of the Line 6 September 2009 free giveaway does NOT qualify for any of the offers below. 2.) Anyone who was "comped" a POD Farm license key (iLok or Line 6) does NOT qualify for any of the offers below. 3.) POD Farm 2 is a paid upgrade for current POD Farm owners. POD Farm Stand Alone will not work unless you have purchased a license key. 4.) If eligible, run the Line 6 License Manager or log in to your Line 6 account and go to the Line 6 Online Store to redeem your special offer. 5.) The POD Farm (1/2) standalone software is not compatible with POD X3 series or iLok authorization. These devices are only used to authorize the POD Farm plug-in within a DAW with the appropriate license. -------------------------------------------------------- Line 6 License Key Upgrade Options: 1. If you purchased a POD Farm 1 Line 6 license BEFORE October 1st, 2009, you qualify for a discounted purchase price for POD Farm version 2 Line 6 license for 30 DAYS AFTER POD Farm 2 initial release. 2. If you purchased a Line 6 device with the POD Farm 1 plug in bundled with it (POD Studio, POD X3, UX8, DI) and enabled your POD Farm plug in with the Line 6 Monkey software BEFORE October 1st, 2009, you qualify for a discounted purchase price for POD Farm version 2 Line 6 license for 30 DAYS AFTER POD Farm 2 initial release. 3. If you purchased a Line 6 device with the POD Farm 1 plug in bundled with it (POD Studio, POD X3, UX8, DI) and enabled your POD Farm plug in AFTER October 1st, 2009, you qualify for a FREE upgrade to POD Farm version 2. 4. If you purchased a POD Farm 1 Line 6 license AFTER October 1st, 2009, you qualify for a FREE upgrade to POD Farm version 2. --------------------------------------------------------- iLok (purchased from Line6.com web store or via Authorized Dealer- independent seller transactions not eligible!): 1. If you purchased and activated a POD Farm version 1 STANDARD for iLok BEFORE October 1st, 2009, you qualify for a discounted upgrade price to POD Farm version 2 Standard for iLok for 30 DAYS AFTER POD Farm 2 initial release. 2. If you purchased and activated a POD Farm version 1 PLATINUM for iLok BEFORE October 1st, 2009, you qualify for a discounted upgrade price to POD Farm version 2 PLATINUM for iLok for 30 DAYS AFTER POD Farm 2 initial release. 3. If you purchased POD Farm version 1 STANDARD for iLok AFTER October 1st, 2009, you qualify for a FREE upgrade to POD Farm version 2 STANDARD for iLok. 4. If you purchased POD Farm version 1 PLATINUM for iLok AFTER October 1st, 2009, you qualify for a FREE upgrade to POD Farm version 2 PLATINUM for iLok. --------------------------------------------------------- Misc Upgrades: Q: I PURCHASED a POD Farm version 1 iLok key (Standard or Platinum) BEFORE POD Farm 2 was released but I didn't DEPOSIT it until AFTER POD Farm version 2 was released. Do I qualify for an upgrade? A: Yes. If you purchased an iLok key before the release of POD Farm version 2 but did not DEPOSIT it until after the version 2 release, you do qualify for a free upgrade to the same version of POD Farm 2. IE: Standard 1 will qualify to Standard 2 and Platinum 1 to Platinum 2. Q: What if I purchased a new POD Studio, POD X3, TonePort DI, or TonePort UX8 device after the release of POD Farm version 2? Do I qualify for a free upgrade to POD Farm version 2? A: Yes. When you connect your new device to Line 6 License Manager, the program will recognize the connection date and offer you a free upgrade to POD Farm version 2.5. The model set depends on what model set would have been offered to you with the included POD Farm 1 version. IE: UX1 and UX2 get standard version upgrade but UX8 and POD X3 devices get platinum version upgrades. Go to http://line6.com/store/, choose your device in the POD Farm 2 area and you will see a POD Farm 2 license at $0.00. Click Get Free Item, then use the Line 6 License Manager to authorize your hardware.
  25. Q: How do I get the POD Farm Plug-in? A: POD Farm is now a factory-enabled feature available free for POD X3, POD X3 Live, POD X3 Pro, TonePort DI, TonePort UX8, and all of the POD Studio computer interfaces. Use the Line 6 License Manager software to authorize your hardware with the POD Farm license. If you purchased the GearBox plug-in as an Add-on from the Line 6 Online Store, then you may obtain POD Farm plug-in functionality at no charge (additional models not included) by running the Line 6 License Manager program, then, authorizing the your licenses on your hardware. Q: I purchased the Gearbox plug-in. Am I entitled to a free upgrade to POD Farm? A: Yes. POD Farm is available as a free download to everyone who owns the GearBox Plug-In including TonePort DI owners. POD Farm Plug-In will also be available for free to POD X3, POD X3 Live and POD X3 Pro owners. Q: I received a free POD Farm plug in because I am an X3 owner. Is it possible for me to transfer the POD Farm plug in to another device? A: No, the free upgrade to POD Farm for X3 owners is a factory bit that is bound to the X3 and cannot be transfered out. Q: I received the Gearbox Plug-In as part of a promotion (Annual GPO Subscription Service). Am I entitled to a POD Farm Plug-in as well? A: No, the free POD Farm upgrade does not apply to free Gearbox Plug-In promotional events (such as GuitarPort Online). For more information, please see the link below: http://www.line6.com/podfarm/faq.html POD Farm 2 Info Below you can find the different POD Farm 2.0 upgrade scenarios based on when and how you purchased POD Farm version 1. As we now offer the POD Farm 2.5 software, we no longer have pricing for POD Farm 2 available. Please visit the Line 6 store for further information on POD Farm 2.5 pricing. http://line6.com/store/ Please Note: 1.) Anyone who received POD Farm version 1 as part of the Line 6 September 2009 free giveaway does NOT qualify for any of the offers below. 2.) Anyone who was "comped" a POD Farm license key (iLok or Line 6) does NOT qualify for any of the offers below. 3.) POD Farm 2 was a paid upgrade for current POD Farm owners. POD Farm 2 Stand Alone will not work unless you have purchased a license key. 4.) If eligible, log in to your Line 6 account and go to the Line 6 Online Store to redeem your special offer. Use Line 6 License Manager to authorize the assets to your hardware. 5.) The POD Farm (1/2) standalone software is not compatible with PODxt/POD X3 series or iLok authorization. These devices are only used to authorize the POD Farm plug-in within a DAW with the appropriate license. -------------------------------------------------------- Line 6 License Key Upgrade Options: 1. If you purchased a POD Farm 1 Line 6 license BEFORE October 1st, 2009 you qualify for a discounted purchase price for POD Farm version 2 Line 6 license for 30 DAYS AFTER POD Farm 2 initial release. 2. If you purchased a Line 6 device with the POD Farm 1 plug in bundled with it (POD Studio, POD X3, UX8, DI) and enabled your POD Farm plug in with the Line 6 Monkey software BEFORE October 1st, 2009, you qualify for a discounted purchase price for POD Farm version 2 Line 6 license for 30 DAYS AFTER POD Farm 2 initial release. 3. If you purchased a Line 6 device with the POD Farm 1 plug in bundled with it (POD Studio, POD X3, UX8, DI) and enabled your POD Farm plug in with the Line 6 Monkey software AFTER October 1st, 2009, you qualify for a FREE upgrade to POD Farm version 2. 4. If you purchased a POD Farm 1 Line 6 license key AFTER October 1st, 2009, you qualify for a FREE upgrade to POD Farm version 2. --------------------------------------------------------- Crossgrade Options from Line 6 License Key to iLok: 1. If you purchased a POD Farm 1 Line 6 license key (this excludes factory bits tied to POD Studio and POD X3 devices) a special "Crossgrade" price will be made available to you. -------------------------------------------------------- iLok (purchased from Line6.com Webstore or via Authorized Dealer- independent seller transactions not eligible!): 1. If you purchased and activated a POD Farm version 1 STANDARD iLok key BEFORE October 1st, 2009, you qualify for a discounted upgrade price to POD Farm version 2 Platinum for iLok. 2. If you purchased and activated a POD Farm version 1 PLATINUM iLok key BEFORE October 1st, 2009, you qualify for a discounted upgrade price to POD Farm version 2 PLATINUM for iLok. 3. If you purchased POD Farm version 1 STANDARD for iLok AFTER October 1st, 2009, you qualify for a FREE upgrade to POD Farm version 2STANDARD. 4. If you purchased POD Farm version 1 PLATINUM for iLok AFTER October 1st, 2009, you qualify for a FREE upgrade to POD Farm version 2PLATINUM for iLok. --------------------------------------------------------- Misc Upgrades: Q: I PURCHASED a POD Farm version 1 iLok key (Standard or Platinum) BEFORE POD Farm 2 was released but I didn't DEPOSIT it until AFTER POD Farm version 2 was released. Do I qualify for an upgrade? A: Yes. If you purchased an iLok key before the release of POD Farm version 2 but did not DEPOSIT it until after the version 2 release, you do qualify for a free upgrade to the same version of POD Farm 2. IE: Standard 1 will qualify to Standard 2 and Platinum 1 to Platinum 2. Q: What if I purchased a POD Studio, POD X3 or TonePort DI, or TonePort UX8 device after the release of POD Farm version 2? Do I qualify for a free upgrade to POD Farm version 2? A: Yes. When you connect your new device to Line 6 License Manager, the program will recognize the connection date and offer you a free upgrade to POD Farm version 2.5. The model set depends on what model set would have been offered to you with the included POD Farm 1 version. IE: UX1 and UX2 get standard version upgrade but UX8 and POD X3 devices get platinum version upgrades. Go to http://line6.com/store/, choose your device in the POD Farm 2 area and you will see a POD Farm 2 license at $0.00. Click Get Free Item, then use the Line 6 License Manager to Authorize your hardware.
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