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edstar1960 posted a topic in James Tyler Variax Guitars / Workbench HDSome people have reported that after a JTV flash upgrade usually to v2.0 or v2.1, that the B and E strings have very low volume levels in comparison to the E,A,B,G strings on some models. Some have reported that a subsequent reflash or two fixed the problem, and others that they had to roll back to v1.9 to obtain models that had balanced string volumes, and finally some dived in to Workbench HD and tweaked the affected models to balance out the string sounds. I recently hit this issue when I upgraded to v2.1 and a subsequent reflash did not fix it, and as I had a gig coming up I had to roll back to v1.9 as a quick way to get back to balanced string volumes as I did not have the time to go in WB HD and manually adjust for the differences. I think It would be very useful to find out why this problem occurs and why it only affects some users and hopefully Line 6 can then fix the problem. So if we can gather plenty of useful data in this thread then we can pass it on to Line 6 to investigate. Please answer the following questions: if you have you ever had E and B strings at very low volume immediately following a flash upgrade? (a) what flash version were you upgrading from and to? ( B) what model JTV were you updating? © were you updating directly via JTV dongle or indirectly through an HD500 or HD500X or other device? (d) how did you fix the problem? (i) reflash firmware? How many times? (ii) tweaked string volumes global and models in Wokbench HD? (iii) roll back to v1.9 or another fw level? (e) have you ever experienced this problem on a fw release earlier than v2.0 and if so, what level was it? (f) which models had the problem? My answers: (a) v1.9 to v2.1 ( B) JTV59 © updated via HD500 (d) attempted 2 reflashes, but then rolled back to v1.9 (e) no (f) T-MOD positions 1,3,5 and SPANK 1 though 5 Thanks in advance for your help and answers.