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  1. Hello, Im interested in seeing if anyone else is having these problems. I've seen some older posts but no answers. I have a couple of variax guitars, a 300 and a 700 that have worked flawlessly for years. When I upgraded workbench (I had to for OS 10.8 mac) I went in and edited some alternate tunings on both guitars. Now both guitars are sounding ghost notes (I'm hearing the altered pitch and the regular string). I am absolutely positive that I am not hearing the strings from the guitar itself as I cranked it through headphones and also recorded direct. I contacted Line6 but have not heard back (it's been a few days). They said they had to research and get back with me. In the meantime they told me to re-flash one of the variax. This didn't solve the problem. It seems to me that it is a software issue as both guitars started mis-behaving only after editing with the upgraded workbench. I tried to open an older workbench but it freezes up. Has anyone else had this problem. Any fixes? Thanks! Variax 300 Variax 700 throughh pod xt live Mac intel OS 10.8.5
  2. WARNING FOR 2024 - Mac updates appear to brick JTV workbench and possibly affect the JTV itself. Last night upgraded security patch to my Mac - (Monterey 12.7.2) and Workbench no longer recognises my JTV basically it appears bricked! Was fine before. Managed to get workbench going on Big Sur 11.7.10 But this looks like a really big problem down the line - Be careful when upgrading and if you have any old Macs don't throw them away just use for the JTV - Can't be sure but until last night everything was fine . We need security patches & updates so don't compromise that but be aware this could be a huge issue if L6 don't support the software. Also Helix update may be implicated in this but can't tell yet as I tried connecting directly to Mac and it still thought I had an old JTV which is not the case. Anyone else found issues last night with upgrades to Macs?
  3. I've bought a second-hand Variax jtv-69 and a POD HD500 and these days I'm trying to connect them with little success so I thought to post my questions here. My idea was to connect the Variax guitar through the POD HD500 to my MacBook and then access the various customisation options via the Workbench HD and POD Edit. So far none of these steps have worked for me. First of all, the HD500 isn't recognised by the POD HD500 Edit app in mac. I have a MacBook Pro late 2012 with 16GB and Catalina. I tried the two USB ports and neither will work. I even tried to install the drivers for the HD500 dated from 22-June-2018 which worked for a YouTuber (which I found in this forum) but does not work for me... I keep getting this message: "POD HD500 Edit - Could not detect a POD HD500 connected to your computer. POD HD500 Edit will run in offline mode." The Workbench HD doesn't recognise neither the POD nor the Variax guitar that is connected to it. Looking at the system diagnose I can actually see that the POD is connected to the USB (see the attached pictures). If anyone has an idea of a solution I'll be very grateful! Can't wait to see this gear working without issues.
  4. Hi, got my first variax standard yesterday and blown away with the models. Not so with the Alt tuning which does not play isolated Alt tuning notes but a blend of original and Alt note/s. I’ve tried thru a helix lt and direct to amp (quilter tone block frfr) and on daw monitoring and it’s the same. However the recorded sound in the last instance was just the Alt notes. What’s going on? I ran monkey and can see, and have updated workbench and the supplied vdi-usb interface but monkey does not see the guitar as a device so no info on firmware or opportunity to flash etc. However, Workbench does download and update the presets to the variax and I have set custom presets with my 1/2step down setups but the same effect. The model/mags balance is set to 100% model for sure in all these examples. the only oddity I recall when unpacking was the model select knob fell off and had to be pushed back on but seems to do its job. Any advice please as I don’t want to give up on it just yet as I had high hopes.
  5. While searching the internet for Variax related information I came across this tutorial on advanced editing in Workbench relating to tone. I am not sure if it has been shared here before, but I didn't find it doing a quick search of the forums. The information may be useful to other Variax users so I thought I would share it. If you are interested in resonant frequencies etc. and how to set the capacitor value and pot values this is a good resource. Thanks to the original creator. The only reference to go on is Vettaville.nl WB Tutorial 6 290107.pdf
  6. Hey guys, I have a JTV variax but I have no USB interface to change it's parameters, and I have no other interface (POD, helix, etc.). The interface by iytself is 150$ here, which is absurd. Would this cable make the Workbench HD see my JTV and allow me to update firmware/upload patches and change params? https://bencraven.com/?p=1616 Thanks!
  7. hello everybody, i have variax 600 guitar and i can't find a way to connect with mac os mojave software , can't find varaix workbench or workbench HD , what can i do .. kindly if anyone can help me for this lollipopen lollipop .... Or I will sell it
  8. I have a JTV 69S and just got a Helix. I used to have a Variax 600 and POD XT and I could use the VDI for variax control and to output the sound. Now I have found that I can use the special workbench cable with Workbench HD only if I plug in the 1/4 inch jack too, but while both lights turn green I can't connect to the Variax from Workbench HD. If I plug into the Helix I have to plug in the VDI cable and the 1/4 inch to both the Variax and the Helix to be able to select the Variax as the input. I can take out the battery and it powers the Variax. Workbench HD can see and connect to the Variax through the Helix. I thought maybe if I flashed it from 2,21 to 2.23 it might work but the closest I can get is with the Helix and it throws an error. I'm wondering if I have a wiring problem but that doesn't seem to make sense. something is wrong though.
  9. Hey guys, I have a Variax JTV but I don't have the USB interface in order to use it with the Workbench. If you have a Variax USB and don't need it anymore because you have the Helix or another unit that interfaces with the Variax, I would appreciate if you would be willing to donate it or sell it for a reasonable price. The brand new unit is too expensive for me. Thanks.
  10. I'm curious about the various techniques people use to create custom guitars using workbench HD. Is there any kind of tutorial anywhere online, where people explain how the created a Texas Special Stratocaster, or a Paul Reed Smith, or a Fender Mustang? (Just three random examples) I'm interested in trying to build a Kurt Cobain Signature Jaguar, which has a PAF in the neck and a Super Distortion in the bridge. The best plan I have is to listen to clean sound samples of the guitar, and keep playing around randomly with workbench until my Variax sounds the same as the sound sample. Anybody else recommend a better technique, or recommend a starting spot? I was thinking of putting 89 pickups in the bridge and maybe a les Paul neck humbucker in the neck. Not sure what body.
  11. Q: I am receiving a java error when I try to run Line 6 Edit 3.0 or Workbench 1.5 on Windows XP, Vista, and Windows 7/8? A: Line 6 Edit and Workbench require Java Runtime Environment (JRE) 5 to operate correctly, and will experience a "Java Error" if JRE 5 is not detected on the computer. You can manually download and install JRE 5 from the following location on the Oracle website: JRE 5.0 Update 22 Download Page . Please note: This workaround pertains to 32 bit Windows OS installations only and will not work with 64 bit Windows OS installations. The Mac legacy installers are found at https://support.apple.com/kb/DL1572?locale=en_US
  12. Français Deutsch Variax HD is a free firmware upgrade for all James Tyler Variax guitars. Variax HD delivers a world-class collection of HD guitars rebuilt from the ground up using Line 6's next-generation modeling technology. The team captured more detail than ever before, resulting in unprecedented sonic character and a more natural playing experience. From rare vintage electrics to classic acoustics and exotics, each HD instrument delivers superior articulation and exceptional feel. Q: What are the changes and improvements in the Variax HD firmware update? - HD Guitar and Pickup modeling offer a major evolution of our Variax modeling technology. This advancement improves the playability of the guitars as well as the authenticity of their tone. - Alternate tuning of 12 strings. You can now create your own custom tunings of 12 string instruments and store them in Workbench HD. - With the included Workbench HD software (separate download) you can blend in the magnetic pickup signal into your Variax model. Please see the following Workbench HD knowledge base article for further info. Q: How do I update the James Tyler Variax guitar with this Variax HD firmware? A: In order to install this update, connect your James Tyler Variax guitar to Line 6 Monkey using the Workbench interface included with your JTV or a POD with VDI input. Please go over the following JTV Update knowledge base article for further setup and update instructions for this update. Variax Reflash and Software Update Instructions Q: Can the Variax HD update be installed onto the previous generation Variax guitars (Variax 300, 500, 600, 700)? A: No, this update is ONLY for the James Tyler Variax guitars. Known issues: - Custom patches are not retained when updating to Variax HD. The Variax HD update will replace all of the presets in your Variax with all new HD guitars. Variax HD introduces the new HD preset format to Workbench and the guitar. Be sure to backup any custom presets that you may have for future reference; however, note that Variax 1.X presets will not work with the 2.0 firmware. For a full list of Variax HD models, please visit line6.com. - A seemingly complete update can result in dull/dark audio output on all settings. This can be fixed by performing the update again. For JTV-89 and 89F Customers Only: The five high-gain models that were previously exclusive to the v1.90 JTV-89 and 89F guitars loaded into the Custom 1 Bank are now available to be loaded into the JTV using the Workbench HD software. You can download the custom JTV-89 bank from the following link: Custom JTV-89 Mags Bank Mise à jour du firmware Variax HD: F.A.Q. Variax HD est une mise à niveau gratuite de la firmware pour toutes les guitares James Tyler Variax. Variax HD offre une collection de classe mondiale de guitares HD reconstruit à partir de zéro en utilisant la nouvelle génération de technologie de modélisation Line 6. L'équipe a remporté plus de détails que jamais auparavant, entraînant un caractère sonore sans précédent et une expérience de jeu plus naturel. Des appareils vintage rares aux guitares acoustiques classiques et exotiques, chaque instrument HD offre une articulation supérieure et un toucher exceptionnel. Quels sont les changes et augmentations de la mise à jour firmware Variax HD? La modélisation de guitare et des micros HD offre une évolution de notre technologie de modélisation Variax. Ce progrès améliore jouabilité des guitares ainsi que l'authenticité du ton. Modification alternative de 12 cordes. Vous pouvez créer vos propres accordages personnalisés de 12 cordes instruments et enregistrer les dans Workbench HD. Vous pouvez mélanger le signal du micro magnétique dans votre modèle Variax avec le logiciel Workbench HD (doit être téléchargé séparément.) inclus. Comment est-ce que je peux mettre ma guitare JTV à jour avec ce firmware Variax HD? Pour installer cette mise à jour, vous devez connecter votre guitare James Tyler Variax à Line 6 Monkey en utilisant l'interface Workbench inclus avec la JTV ou un POD avec entrée VDI. Visitez ce lien pour recevoir des instructions de la mise à jour: Instructions du reflash et mise à jour Variax Est-ce que cette mise à jour peut être installée sur les guitares de génération précédente (Variax 300, 500, 600, 700)? Non, cette mise à niveau est uniquement pour les guitares JTV. Problèmes connus: Les patches personnalisés ne sont pas conservés lors de la mise à niveau Variax HD. La mise à jour Variax HD remplace tous les presets dans votre guitare avec nouveaux guitares HD. Variax HD introduit le nouveau format des presets HD pour Workbench et la guitare. Sauvegardez tous vos presets personnalisés mais attention, les presets de Variax 1.x ne fonctionnent plus avec le firmware 2.0. (HD) Pour une liste de tous les modèles Variax HD, visitez: http://fr.line6.com/ Pour les utilisateurs JTV-89 et 89F: Les cinq modèles High-Gain qui étaient exclusives pour les guitares de la version 1.90 JTV-89 et 89F chargés dans "Custom 1" sont maintenant disponibles pour chargement sur votre guitare en utilisant le logiciel Workbench HD. Téléchargez le ici: Custom JTV-89 Mags Bank F.A.Q. zum Variax HD Firmware-Upgrade Variax HD ist ein kostenloses Firmware-Upgrade für alle James Tyler Variax Gitarren. Variax HD liefert eine Sammlung von weltklasse HD Gitarren, die von Grund auf anhand der neusten Line 6 Modeling-Technologie erstellt wurden. Unser Team erfasste dazu mehr Detail als je zuvor, was zu beispielloser Klangcharakteristik und natürlicherer Spielerfahrung führt. Von seltenen Vintage-Instrumenten bis zu klassischen Akustiken und Exoten liefert jedes HD Instrument überragende Artikulation und ein außergewöhnliches Spielgefühl. Was sind die Änderungen und Verbesserungen des Variax HD Updates? HD Gitarren- und Pickupmodelling bieten eine bedeutende Revolution der Variax Modeling-Technologie. Dieser Fortschritt verbessert die Spielbarkeit der Gitarren sowie die Echtheit des erzeugten Klangs. Alternative Abstimmung der Saiten. Sie können jetzt Ihre eigene Abstimmung für 12 Saiteninstrumente erstellen und diese in Workbench HD abspeichern. Mit der enthaltenen Workbench HD Software (separater Download nötig) können Sie die magnetischen Pickup-Signale in Ihr Variax Modell mischen. Bitte schauen Sie sich dazu folgenden Workbench HD Artikel an: Wie kann ich die JTV Gitarre mit der Variax HD Firmware aktualisieren? Um das Update durchzuführen, verbinden Sie Ihre JTV Gitarre mit Ihrem Computer anhand der Workbench Schnittstelle, welches bei der JTV oder einem POD mit VDI Eingang mitgeliefert wurde, und starten Sie Line 6 Monkey. Nutzen Sie dann den folgenden Artikel für weitere Anleitung zur Installation: Anweisungen zu Reflash und Software Update der Variax Kann das Variax HD Update auf auf älteren Variax Gitarren installiert werden? (Variax 300, 500, 600 oder 700) Nein, das Update ist ausschließlich für JTV Gitarren. Bekannte Fehler: Individuelle Patches werden nicht beibehalten, wenn Sie das Update durchführen. Das Variax HD Upgrade ersetzt alle Presets auf Ihrer Gitarre mit neuen HD Gitarren-Modellen. Variax HD führt das neue HD Preset-Format für Workbench und Ihre Gitarre ein. Sichern Sie sich alle Presets vorher ab, die Sie behalten wollen aber Achtung, Variax 1.x Presets werden nicht mehr mit der 2.0 Firmware funktionieren. Für eine vollständige Liste aller Variax HD Modelle besuchen Sie bitte http://de.line6.com/ Für JTV-89 und 89F Nutzer: Die fünf exklusiven High-Gain Modelle die vorher auf der v1.90 JTV 89 und 89F in auf "Custom 1" geladen waren sind nun per Workbench HD Software für Ihre Gitarre erhältlich. Sie können diese hier herunterladen: Custom JTV-89 Mags Bank
  13. I'm trying to connect my new JTV-69 variax and while the computer sees the Variax USB adapter, and the USB adapter indicates (via the two green lights) that it sees the Variax, the computer doesn't see the Variax. I've tried multiple computers and versions of the software. As far as the computer is concerned, there's no Variax there. Up front: I am using the small black Variax USB adapter and included VDI cable The battery is fully charged (though by the end of troubleshooting it only had 3 dots) I have a TRS cable plugged in I have the volume turned up The lights are on on the Variax I have two lights on the Variax USB adapter I have tried both the included VDI cable and 2 separate Cat5/Cat6 cables I have checked with Line6 Monkey on a separate computer using all of the combinations of troubleshooting I have checked with the OLD Workbench on a separate computer I have repeatedly connected / restarted / removed battery; replaced battery I have wiggled and jiggled and swabbed and double-checked all the connectors. Everything is in-place. The Variax doesn't show up, not even in Monkey. I'm really not looking forward to returning this guitar, but the inability to use it with Workbench is a deal-breaker.
  14. Hi all Longtime lurker, first time poster. I've had a Variax 600 for years and have finally got around to getting a USB interface for it (one of the newer ones) and cable in order to use Workbench. Now I've read many posts about this (big thank you for that!) so made sure I downloaded the standard Workbench designed for an older Windows (I run Windows 10), get the 32bit Java, Line 6 Monkey etc but it doesn't recognise the guitar when plugged in with the CAT cable. I've got 2 green lights on the interface, it seems like all the drivers are up to date but I go into Workbench and I just get the message 'no device detected' even though it can detect the USB interface? Any ideas? anything I'm doing wrong? Thanks Nick
  15. Aloha from Honolulu, Just got a refurbished JTV-59 from Line 6. Excited. A couple of newbie questions... (1) What is the best way to listen to Workbench changes through headphones? I read somewhere that I could run it through my POD HD500X, but it seems I'm hearing the POD's settings, not Workbench changes. I tried a "blank" slot in the POD, but it still wan't very satisfactory. What am I doing wrong? (2) I'm now running my JTV into my MacBook Pro and out to a Vox cabinet. Change the setting tho' I do — both on screen and with the JTV-59's knobs — but it all seems to sound the same. I'd have though a Les Paul simulation would be rather different from an acoustic 12-string from a banjo... Again, I must be messing up somehow... Any suggestions gratefully received. Will go back and re-watch the tutorials out there, try to get some of those tones... Mahalo! Cat
  16. I recently picked up a Variax 300 & was wondering if I could edit/update workbench by plugging my guitar into my hd500 pedal via ethercon cable & then plugging the hd500 into my Mac via usb cable? Or will I need to buy the vdi interface to be able to access workbench? Variax 300 - Pod HD500 Macbook Pro (2010) osx 10.11.6
  17. Q: I am getting strange noises when I use my Variax. What can I do? - Piezo pickups can be susceptible to Radio Frequencies and Electro-Magnetic Frequencies. Keep cell phones, radios, and computer gear as far away as possible. - Use the highest quality cables you can afford. Be sure to use a high-quality shielded TRS (tip-ring-sleeve) cable if you are using the Line 6 XPS. - Make sure the jack on the instrument is tight and the ribbon cable is seated at the coffin assembly and the jack correctly. - Experiment with lowering the gain on the presets you are using, or using the noise gate when available. - Turn your volume knob off when you are not playing (even during stops in a song when possible). - Experiment with distance and position between your guitar and sound source (amplifier and/or computer speakers). - Avoid florescent lighting when possible. - Make sure that your rig is plugged into the same power source as the rest of your gear/band/PA system (to avoid ground loops). Q: Can I use altered tuning with the 12-string models? A: The processor on the Variax cannot provide 12-string emulation in addition to altered tunings. Although a 12-string modeled guitar can be "altered", once the model is altered the 12 string modeling will revert to 6 string modeling. Line 6 does not reccomend using 12-string models for altered tunings. Attached is a Word document containing advice and tips on alternate tunings with your Variax for downloading purposes. They are also included in the body of this FAQ. You can also visit our website and read some helpful How-to Articles about alternate tuning tips. *Four Variax Alternate Tuning Tips* With the development of Variax Workbench software, you can now tune your Variax electric to any alternate tuning you like. The Variax Acoustic 700 has this feature built into the guitar itself. With the physical Variax tuned to standard pitch, however, the Variax DSP must create the alternate tunings in real time, note by note as you play. This is no easy task, and as with any developing technology, there are limitations. To get the best musical experience from your alt-tuned Variax, please check out the following four Alternate Tuning Tips. They address the most frequently asked questions of Variax owners. 1. Guitar Volume Balance: If you hear the standard tuning of your physical Variax along with the alt-tuning, your ears may be fooled into thinking the alt-tuning is out of tune. This is especially true for Acoustic 700 owners, but the solution is easy. In a studio situation, turn up your headphones; in a live situation, turn up the volume of your alt-tuned guitar amp or stage monitor so that it drowns out the physical guitar sound. When you adjust your guitar volume balance so that all you hear is the alt-tuned guitar, your alt-tuning will sound the way you expect it to. 2. Odd-Sounding Notes: If you use pull-offs, especially on an open G string that's tuned down a full step or more, or if you use Capo mode and tune several frets up or down and play harmonics or hammer-ons, you may sometimes hear odd-sounding notes. The general cure for this is to adjust your playing technique so that you play very cleanly when doing pull-offs, play with a lighter touch on extremely alt-tuned notes and harmonics, fret your notes accurately, and avoid any problem zones that may produce odd sounds. It's not difficult to get clean-sounding alt-tuning tracks. It just takes a little time to adapt to the particular alt-tuning you're using, then avoid any obvious problem spots you may encounter by adjusting your playing technique and choice of notes. 3. Ringing Overtones: When you play certain notes and you don't mute your other strings, occasionally a note you're playing may cause a harmonic to resonate from a non-muted string. This can be a good thing, but sometimes it may result in an odd sound as in #2 above. The solution is to mute the strings you aren't using, especially when playing single notes. This way the DSP won't be 'confused' by unwanted notes resonating against the intended note. 4. Amp Sounds: For Variax Acoustic Models, use an Amp Bypass setting or go direct whenever possible. Acoustics, Resos, Sitar, etc. don't like preamp gain, so cleaner is better in order to bring out the full range of these Models. If you use a Vetta II or PODxt Live, it's a good idea to set up an Amp Preset for each of your favorite alt-tuned Variax Models, and save the Variax Model with your Amp Preset. If you are experiencing an output latency when in an Alternate Tuning this is a known issue. This is a result of the time it takes for the DSP in the Variax to detect the pitch, change it to a different pitch, and then output the note. This may require you to change your playing style slightly in order to compensate for the latency.
  18. Q: How do I perform a Factory Reset on my Variax Acoustic? Variax Acoustic 700 Hard reset: See the following link: Variax Reflash and Software update F.A.Q. Variax Acoustic 700 - Soft Reset Start with unit off (TRS cable and/or Variax Digital cable unplugged from guitar). Rotate the model selector to the SITAR position.Press and hold model selector (as in Save routine) while inserting TRS cable or Variax Digital cable to power up the unit and perform reset. Variax Acoustic 300 (Steel String and Nylon) These instruments do not have a reset function. The presets are simply a variety of settings that the user can overwrite. In other words, the user cannot lose anything, except for the original settings that are provided as examples/starting points. Q: Can I use the XPS power supply from a Variax electric guitar or bass to power my Variax Acoustic? A: Yes, you can power the Variax Acoustic with the XPS power supplies from the other Variax electric guitars and vice versa. Q: What is 'neck scale'? A: Neck scale is the distance from the bridge to the nut. All Variax electric guitars have a scale of 25.5" Q: How can I adjust the intonation on my Variax acoustic? A: There is no way to easily adjust the intonation on the Variax acoustic guitar. Different string gauges can effect intonation, so try using a different string gauge if you are having intonation issues. Q: How can I raise the action on my Variax 300 acoustic (nylon or steel) guitar a the bridge? A: If you need to raise the action on your Variax acoustic 300, you will want to shim the bridge underneath the single piezo strip. If you do not feel confident doing this procedure yourself, please have an authorized Line 6 Service Center perform the procedure. Q: What are the default alternate tunings on the Variax Acoustic 700? A: The PDF file attached to this answer provides a nice little grid of all the default tuning modes for the standard Variax Acoustic 700 models. If you don't have Adobe Acrobat Reader installed on your system, you can get it from the Adobe Website by clicking on the "Get Adobe Reader" link in the lower right hand corner of the webpage. Q: Can I load Electric tones on my Variax Acoustic? A: No. Because of differences between the architecture of the Variax Electric and Variax Acoustic guitars this is not possible. Please be aware that there are acoustic guitar tones available on the Variax electric models if you want to have acoustic and electric sounds on a single guitar. Q: What size allen wrenches are used on the Variax acoustic guitars? saddle height adjustment: 1.5mm Truss Rod: 4mm Q: What gauge of Phosphorus Bronze D'Addario strings are on the Variax Steel String Acoustic guitars? E:12 (high) B:16 G:24 D:32 A:42 E:52 (low) Q: What strings come with the Variax 300 Nylon acoustic? A: D'Addario ProArte Hard Tension strings Q: What is the hole diameter for the tuning gears? A: The Variax guitars accept the standard 10mm (13/32nd") tuning gear. Q: What happens if I use different brand or gauge strings on my variax bass or guitar? A: The results will be the same as changing string type or gauge on an analog bass or guitar. The Variax guitars are no different than most other guitars regarding setup and maintenance; the may need to be set up for different gauges play correctly, or seasonally to counteract climate changes. The Variax will accept any common string gauge for that instrument type. Q: Can I put nylon strings on a steel string instrument (and vice-versa)? A: You will have numerous mechanical issues if you restring a guitar with meant for one style of guitar with the other. Nylon strings tend to be thicker so they may not thread through the nut and/or tuning gear very easily. Nylon string will have at least 30 lbs less tension on the neck, so the truss rod may not be able correct for the correct tension, and may not be able to return to correct tension if/when the guitar is restrung with steel strings. Steel string installed on a nylon string guitar can crack the body/neck as it was never meant to take the tension increase of steel strings. Q: Where can I get replacement bridge pins for my Variax acoustic guitar? A: The bridge pins used on the Variax acoustic guitars are the same as any other bridge pin available from your local Line 6 dealer. Q: Do the Variax guitars have a low or high output impedance? A: All Variax guitars are low impedance, and should be treated like they are active instruments. Q: What kind of finish is used on the Variax? A: All Variax instruments use a polyester (yes, polyester) finish. Q: What type of glue is used in the hardware? A: Hide (i.e. horse) glue Here is a document with a list of the Acoustic 700 presets with Pitch settings: acoustic700pitchpreset.tmp.pdf
  19. Everything is okay with (old) workbench, updating Variax 300 with new firmware, reflashing, etc. Except: I cannot update any of the patches. As soon as I start uploading a patch to the Variax 300, UBS interface starts flashing on UBS side, no flashing on Variax side (just green) and then error with connection and also connection to workbench is lost. Happens on Mac and on Windows. So problem must be on Variax side. Does anybody know what the problem could be? (I got the 300 recently, second hand. Only had JTV's so far)
  20. For anyone who is unsure of whether you can use the legacy Variax guitars under Windows 10, I can confirm that you can. I went to the download section and just selected Windows 8 as the OS and downloaded Line 6 Monkey and Workbench (non HD version), ran the installers, hooked up my Variax USB Interface and Variax 500 and everything worked perfectly first time. I had no issues with Java or the installation on the drivers. This statement is valid as of April 2018
  21. Has anyone else noticed that if you set a custom name for a model in Workbench, the Helix onboard screen shows that but HXedit continues to show something like Custom_4 etc ?
  22. I have a PodXt Live and a JTV-69. Both really nice pieces of equipment!! However, I'm stuck with what's on them because I'm a Mac user and upgraded to High Sierra. Line 6 Edit for editing and saving my channel banks requires Java6 and even if you install it, High Sierra will start going bonkers with Java AWT errors when using it. What else can I use to manage/backup/edit my Pod Xt Live? Now, when it comes to Workbench HD, sure it all looks like it will work, but when it first starts up, it times out trying to download the presets. When I try to change body style or make some other change, it just freezes. This happens on multiple computers, one running Sierra and the other High Sierra. It just seems like the software quality and support has gone downhill. I can't make any changes to either pieces of equipment. Heck, I even tried on someone's Windows 10 machine and Workbench did the exact same thing, and I couldn't even get Line 6 Edit installed on it. To Line 6: Look, your equipment is great, it lasts a REALLY long time. But, you just can't forsake software when the operating systems advance. If you don't see it being cost beneficial to do so, then open up the software and allow the open source community to manage it. I spent my entire holiday trying to edit/customize my equipment settings and got absolutely nowhere. Any advice from out there in the ether? Any similar experiences?
  23. I just wanted to share some of my experiences (and frustrations) when using the JTV. I have done some tweaking in workbench and the guitar is now a dream; if you spend some time with this guitar it really is a work of genius and incredibly playable/musical. Here is what I did: Set each presets' string volume: I did this not using the global string volume but the string tab for each preset. It took some time but it was worth it. Prior to doing this I found on many of the presets some of the strings were thin and others were too 'present'. In many cases the string volumes were out by a significant degree eg 50 50 50 100 80 100. In most cases I found my top E string was the quietest and weakest sounding in each preset. It seems strange that the individual string volumes were so far out, you think they would nail this in the factory! I then boosted the preset volume by between 3-6db for to compensate for string volume reductions I also - in also most every preset - increased the pickup level by between 3-6 db for each preset pick up. I tried to get the levels roughly the same between presets, as for me I find this much more musical - prior to doing my level tweaking I found the models with lower volume less appealing. Now I have levelled each preset out some of my favourite models are the ones that I 'skipped' prior to the above. If you are not happy with your JTV I would strongly suggest doing some of the above. I was about to get rid of my JTV but now I absolutely love it and can't put it down. The models shine through much better now and there is no longer the frustration of playing 'thin sounding' strings on many of the models. I now need to find a decent amp for the guitar - currently i'm using headphones, but previously I have played it through 'normal amps' and been v disappointed. I haven't tried it through an amp since doing my volume/pick up tweaking so it might sound alright now. Has anyone got any suggestions for amplification?
  24. Another newbie question so I know what to expect when I get Workbench for my Variax 500. I know that you can visually create a custom guitar using Workbench, which leads me to believe that when selecting a model/pickup selector combination to edit, it shows some form of preset guitar. Is this preset always a default blank canvas, or is it based on what is currently in that position either from the guitar itself, or the factory default? The reason I am asking is that my 500 has a couple of models that are different than the stated defaults and I am wondering how to get the settings back to the factory defaults without having to flash the guitar. I have been reading though the forums and have seen a few threads about failures when updating. I don't want this to happen to me obviously, so I was thinking I may be able to just tweak the few I need to. One of the ones that needs changing is the Sitar as it is not on my guitar, it sounds like it is another copy of the Danelectro. So if I launch Workbench and select the correct position, will the Workbench UI show the settings for the Sitar, the duplicate Danelectro, or a default blank patch? If it is not the Sitar, then my secondary question is to ask if anyone can post screengrabs of the settings for the Sitar so I can manually set it without flashing the guitar? Does that make sense at all? I feel like I am rambling and not clear. TIA Colin
  25. Hi All, I have just purchased a used Variax 500 and none of the extras came with it. I have done a quick bit of research and found out that I need the original Workbench software, not the HD version. I tracked that down OK in the downloads. I have an old laptop running Windows 7 so it will install OK. I also downloaded Line 6 Monkey. My question is this. Is there an alternate way to connect the Variax to my laptop other than me trying to find the USB interface online? Would a USB/Ethernet dongle also work with a standard Cat5 cable to do the same thing? So far I am loving the Variax, but the previous owner had made some changes to the stored models and I would like to be able to reset them to factory. For example the Sitar is a different guitar model, and the Spank models have been changed to be much louder than any other models. There was some confusion at the store I bought it from, as to what should have been with the guitar, as it had been sold as used online, and returned to a different store with no extras. The original store in Arizona is trying to find out what was originally with it and if it was sent out to the original online purchaser or not, so I have no idea if I will be able to get the interface etc. or not. TIA Colin PS. If you happen to recognize this guitar as potentially one you sold, I wanted to say that you really looked after your guitar, it still looks like new. :)
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