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Hello. I bought JTV-59 this month. The modeling sound works perfectly on Helix, and there were no other hardware problems(maybe) But the problem is, I can't connect to Workbench HD. My USB interface has a green light on my PC, but Variax in side has a red light.(blinking..) I think there is a problem with the USB interface because the modeled sound is coming out well in my Variax with Helix Has anyone experienced the same problem as me? Please give me some advice. Summary 1. JTV - RJ45 cable - USB interface - PC, but Variax in side is blinking with red light. 2. The JTV turned on the power using a 1/4 jack. 3. The volume is 10. 4. All firmware has been updated, but Flash memory is not visible (probably because it is not connected to Variax) 5. We connected the extra CAT5 but it still doesn't work. 6. The modeled sound of the guitar comes out perfectly. 7. I can set up JTV in Helix Edit and POD500X Edit. 8. USB interface is a black model/ 9. When the Workbench is operated on a PC through JTV-Helix-USB, the following phrase pops up. <The connected Variax is not compatible with workbench HD. You must use a James Tyler Variax version 2.00 or higher. Thank you in advance for your help.

Slowly coming around to testing out a new to me Variax 700. In fact I just even though I've had it in my possession for a while, I just registered it. I was told I would need to install Workbench and Monkey in order to adjust/change custom settings. So I did thinking I could figure out how to download to the guitar. After installing Workbench HD and ensuring all updates on the Monkey were current, I was still back to square one. So I asked again and was then told ,much to my chagrin, in order to install custom tunings/guitars for the selector switch, I would need to use a Line6 interface. Was contemplating upgrading my system and trading in the other guys stomp box for the HD500 or even better the Helix, but wisely(? to be determined,) I bought the Line6 USB interface. Nothing like the pictures, but I'm glad it's not as big as I thought it would be. Regardless, I'm beginning to feel like I've just bought another boat. I can successfully connect to the computer and both lights go steady GREEN when I have the TRS 1/4" inch and Variax cable plugged into the guitar. What get's me is the Workbench HD pop up blocker that states: The connected Variax is not compatible with Workbench HD. You must use a James Tyler Variax version 2.00 or higher. I was originally sold on the ability to adjust the custom tunings. There are some installed, but way out of whack. I saw a possible workaround for the Mac's but not sure it works for iOS. I've searched the Forums and found where others had issues of batteries or no 1/4" cable plugged in. That would lead to it should work.

Anyone else getting this error code? Every time I make a change on workbench HD - eg pick up volume change - I get this error code. Also I get this error code as soon as my JTV has connected to the software. Really annoying! Can anyone help? I am using a Helix also. Thanks, PS I have attached a screenshot