cdirect Posted November 5, 2014 Share Posted November 5, 2014 Brand new, out of the box, followed the directions, can't get the SPVX to be recognized (tried 5 different USB ports, all of which work with other devices) and mobile pod says no SPVX recognized and is not charging my iPad.Control panel from Windows shows SPVX, but when you click on Properties it reads "no devices connected." Also, I've plugged in studio monitors that are not recognized byu SPVX. Tried re-installing, tried restarting, etc. Help! Quote Link to comment Share on other sites More sharing options...
ArneLine6 Posted November 5, 2014 Share Posted November 5, 2014 This could be a broken cable or other hardware. Please contact us so we can replace the device. The US support team can be reached at 818-575-3600 (option 2), Mon-Fri 8am - 5 pm PST. Our busiest hours are from 11am to 2 pm.The UK support team can be reached at +44 (0) 1788 566 555, Mon-Thurs 9am – 5pm GMT and Fri 9am – 4pm GMT. Quote Link to comment Share on other sites More sharing options...
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