philthejuggler 0 Posted November 29, 2014 Has anyone got charging to work through the Sonic Port? My iPad simply says 'not charging' when I connect the power cable. Share this post Link to post Share on other sites
joecozzi 13 Posted December 2, 2014 Hello,Are you using the supplied Line 6 micro-USB cable into your Apple adapter? Share this post Link to post Share on other sites
joecozzi 13 Posted December 3, 2014 If you are using the supplied 14pin to lightning cable and the micro USB to your Apple adapter, it should work properly. This could be a broken cable or other hardware. Please contact us so we can replace the device. The US support team can be reached at 818-575-3600 (option 2), Mon-Fri 8am - 5 pm PST. Our busiest hours are from 11am to 2 pm.The UK support team can be reached at +44 (0) 1788 566 555, Mon-Thurs 9am – 5pm GMT and Fri 9am – 4pm GMT. Share this post Link to post Share on other sites
fatherflot 0 Posted December 22, 2014 Same problem. iPad not charging even when using supplied cords. Share this post Link to post Share on other sites
TheRealZap 7,361 Posted December 22, 2014 sometimes it has to do with the computer if that's how you're trying to charge it... i find this helps with those issues (does not require anything "asus") http://event.asus.com/mb/2010/ai_charger/ also when it says "not charging" it definitely sees the power source and it's just not the power level that it likes to see.... often times it is still charging... just very very slowly.. generally enough to keep the battery from going dead. 1 Share this post Link to post Share on other sites
stevekc 185 Posted January 4, 2015 My SonicPort VX charges my IPhone 6Plus using my 12watt Charger that came with my iPad Share this post Link to post Share on other sites
sunshinewelly 0 Posted January 6, 2015 How do you charge your ipad if its plugged into the sonic port? Share this post Link to post Share on other sites
TheRealZap 7,361 Posted January 6, 2015 there's a cable into the sonicport VX and a cable out of the sonicport VX, i dont think this was an option on the original sonicport. How do you charge your ipad if its plugged into the sonic port? Share this post Link to post Share on other sites
sunshinewelly 0 Posted January 6, 2015 there's a cable into the sonicport VX and a cable out of the sonicport VX, i dont think this was an option on the original sonicport. cheers that makes sense Share this post Link to post Share on other sites
philthejuggler 0 Posted January 6, 2015 Hi all - I called support who kindly offered to send me replacement cables but they have not yet appeared. Share this post Link to post Share on other sites
sinistralx 23 Posted January 7, 2015 Have you tried a higher Watt charger? Share this post Link to post Share on other sites
trumblec 0 Posted July 19, 2016 Brand new cable. Does not charge. Have it connected to a 12w power supply. Has been connected for hours. It is in airplane mode and asleep with no apps running. Share this post Link to post Share on other sites
gk001 0 Posted September 16, 2016 Mine is charging fine with various iOS devices Share this post Link to post Share on other sites
Looselectron 4 Posted July 29, 2018 I'm having the same problem with my new iPad 9.7 even after trying several different cables and chargers. Should I contact Apple about this problem? Share this post Link to post Share on other sites
DanRock101 0 Posted October 18 SAME HERE! I have THREE Sonic Ports,..... two of the 2nd version and one of the 1st version. I've use them on an iPhone 5, iPhone 8, iPad Pro 12.9, and iPad 5.... They used to charge, slowly but they did. Now they don't even register that they're plugged into power. The Sonic Ports work fine BUT they're SUCKING UP the iOS devices' power. Kind of a bummer! Share this post Link to post Share on other sites
