Jump to content
Cukur

iPhone touchscreen become un-responsive when plugged to an amp

Recommended Posts

I do really love the sound of Mobile-POD compared to the other iOS amp simulator (I also purchased Amplitube & JamUp Pro XT).

 

But I have this problem when plugging the sonicport to an amp, the touchscreen of my iPhone-5 become un-responsive (almost impossible to operate by touchscreen).

So, I have to unplug my iPhone everytime I want to change preset or change setting, and it's sux..

I've tried to plug it to amp front input and return line, but the the problem still the same.

 

Has anyone experience the same problem..??

How can I solve this problem..?? Please share..

 

Thank you..

 

 

Share this post


Link to post
Share on other sites

Hello,

 

Just covering all the bases:

 

1. Have you tried updating to the latest iOS?

 

2. Have you tried updating the MOBILE POD app to version 1.7

 

3. Are you using the supplied Line 6 Sonic Port cables?

Share this post


Link to post
Share on other sites

Hello joecozzi,

 

1. Yes, my current iOS is 8.1.1

2. Yes, Mobile POD 1.7.0

3. Yes, of course

 

I guess it is an electricity issue, I mean, maybe these such an electricity from the amp that effecting my iPhone. 

When it is plugged to an amp, the screen is un-responsive in general not only in Mobile POD.

Is there any way to solve this issue..??

 

Thx in adv.

Share this post


Link to post
Share on other sites

This is definitely unusual behavior. Please contact our Customer Service for help resolving this issue:

 

Via Support ticket:

http://line6.com/support/tickets/

 

or

 

The US support team can be reached at 818-575-3600 (option 2), Mon-Fri 8am - 5 pm PST. Our busiest hours are from 11am to 2 pm.

The UK support team can be reached at +44 (0) 1788 566 555, Mon-Thurs 9am – 5pm GMT and Fri 9am – 4pm GMT.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...