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stumblinman

Rebates: How long did it take?

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Just curious if any of you have received your rebates, and if so, how long did it take? Thanks!

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It can take up to 8 weeks to receive a rebate check. 

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 In the UK I bought my JTV59 on the 5th December it arrived  on the 8th I filled the rebate forms and sent them off I have an email telling me that the rebate will be paid into my Paypal account on 29th December so about 3 weeks in the UK

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Good to know. Thanks guys. I mailed mine about two weeks ago now, so hoping to hear something soon.

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I was wondering the same thing too...   I sent mine off at the end of October and I have yet to receive any emails.  I am going to have to look at the rebate PDF but I don't remember seeing any website or phone numbers on the rebate form.

 

What worries me is that they "L6" has you cut the serial number off of the box so if there was an issue you can't even prove that you sent it in.

 

I have filled out numerous rebate forms over the past few years and this one was the only one in recent years that the form wasn't submitted online first and then you send in the rest of the required forms.

 

What worries me is that BigBob-Irwin bought a 59 in December and is already getting an email.

 

Does any one know who we can call to see where my rebate is sitting?

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I sent mine in October and have not received a check. I sent an email to L6 rebates on Dec 17th and have not received a response. I'm trying to get a status also on my JTV rebate.

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I think it is a fair guess that most, though not all folk that post on here are from the USA  and I think it would be a fair assumption that in the USA that Line 6 sales will be at least ten times more plus than the U.K judged by population alone. So with about ten times the rebates sent in maybe it is taking Line 6 staff a lot longer to get through the backlog. I guess what I am saying is don't judge my experience over in the U.K as typical to what you would expect over in the USA

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I purchased mine a year or two ago.  But they had the same rebate then, It took about 3 weeks for me so they are pretty quik..

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I called L6 about this. They gave the the email address to request a status update. It's a third party company.

 

line6rebates@cssales.com

 

I sent one this morning and will keep you guys posted on what I learn.

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I sent an email to the same email address a couple of days ago.  No response yet?  I hope this isn't a black hole email address that no one looks at on a regular basis.

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it's just a black hole time of year mostly...

everyone trying to use up the last of their vacation time...

not that i know anything about the address or 3rd party company...

just do alot of work for offices and they are ghost towns this time of year...

 

I sent an email to the same email address a couple of days ago.  No response yet?  I hope this isn't a black hole email address that no one looks at on a regular basis.

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I've been contacted by Line 6 about the rebate. Looks like they do them in batches. I'm a batch or two away from complete from the sound of it. So if you are in America and sent it in around the first of December you are probably about the same. Another week or two.

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I was contacted as well.  As stumblinman said they send the checks out in batches.  The Line 6 rep said it it could take up to the full 8 weeks to receive your check.

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Just one confusion, I read on some other forums that folks at least get email confirmation that their rebate forms have been received? mine was received by Line6 on Jan 14th (I know I am lazy I waited long to send in the forms), but it was still before Jan 15th deadline for posting and mine was received on Jan 14th...

 

anyways I have total trust in my Line6, this is actually my 5th product with them (not counting PropellerHead Reason) and first time rebate situation, they are usually pretty good, if not my GC is also very good in taking items back :p (empty threat to someone from Line6 reading this... ha ha ha ha)

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Update from me: still waiting for check. Been assured I'm approved and just waiting for my batch. As long as I get it in time to buy model packs for 500x I'll be good.

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I'm 3 days away from eight weeks on the nose. We will see how close. Last email I got from Nick Shilling said it was eight weeks or slightly more to get your check. I guess that means they sold a buttload of JTV's.

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I purchased my JTV-69S in late November and sent the rebate in early to mid December 2014 and have yet to receive anything!

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Sent mine in mid-late December and just received an email stating my rebate is on track to be delivered 8-10 weeks from submission.  Thought they had forgotten about me!  Quite pleased.

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Sent rebate in 1/5/15 for $150.00 Variax JT89F. Still nothing. Support links don't work. No phone numbers, no email address. Really frustrating!!! It has been 9 weeks. Where is their customer service???

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I've learned it doesn't matter when you send. It's when they mark it received. Mine was about 2 weeks later when it was marked "received". Give it another week at least.

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Sent rebate in 1/5/15 for $150.00 Variax JT89F. Still nothing. Support links don't work. No phone numbers, no email address. Really frustrating!!! It has been 9 weeks. Where is their customer service???

No one, anywhere on earth, at any time, will ever be in a hurry to give you money. Consider it a win if the check arrives before Armageddon...

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I mailed mine (2, actually) on Jnuary 14th.  Got confirmation that they'd been received a few weeks later, and that letter said I would receive them within 8 to 10 weeks of my post date.  Well that was 11 weeks and three days ago, and still nothing from Line 6.  I feel like I was cheated out of $300.  Anybody else have to wait that long?

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I mailed all documentation for my rebate of $150 the 2nd week of January and never received it.  They do NOT pick up their phones either to actually speak to a human being.  

I left a voice-mail for "David" in accounts receivable at 818-575-3600.  

 

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rebate, shmebate.  make it an instant discount at time of purchase or don't bother jerking peoples chains.  :D 

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If it makes anyone feel better, I'm still waiting for a $50 rebate I was supposed to get on a cell phone I bought somewhere around 2003...I'm not holding my breath.

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Contact Nick Shilling

 

Work:818-575-3713

Mobile:408-799-4829

Email: nshilling@line6.com

 

That's who was able to help me track my rebate. Hope it helps.

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