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JoaoCorceiro

FBV express DEAD after connecting usb

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So I have been using the FBV Express MKII with a Spider IV 30w amplifier for about 7 months without any issues

I tried to connect it with my pc (without sucess for not having the right software installed I think) and nothing went wrong.
The leds were lit when connected to the pc, but just as I tried it again on the amp nothing happened. I still get that 'click' whenever I plug it in but it seems to be dead.

I've tried to restart my pc so it could recognize the unit, but it just doesn't happen anymore

Are there any obvious solutions for this issue?

I'll be needing the pedal for the next week so please, I need to get help as soon as possible

Thank you

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When you connected it to the computer, did you use a USB cable or the CAT5 cable that connects it to the amp?

 

Do you have Spider Monkey installed on your computer?  That's the Line 6 software used to detect current firmware levels and to download/install updated firmware.

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I just had this same issue.  Has there been any developments or solutions discovered?

 

Thanks,

Alex

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This has just happened to mine as well

Surely line 6 have admitted a fault and a fix

 

It just needs its firmware blowing back to the chip. Surely a service centre can fix

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Line 6 not interested in this issue

Clearly customer service is not a high priority, guess endorsed people get treated better, but a multi million pound company won't help you sort out a fix for your pedal that was damaged by them and their suggestion of connecting it to the servers

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Same thing here.  I've had my MKII connected several times to my PC and no problems.  Today, the MKII goes dead and there is no recovery.  Submitted ticket to Line 6 but do not expect a resolution.  I will be switching to another company as soon as I can sell my Line 6 amp.

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Exactly the same here as well. Express makes a click sound when plugging in cat 5 cable but no led's light up. PC also wont recognize when connecting to USB.

 

Was working perfectly and then after connecting a UX1 it has stopped working....

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