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Can't install POD HD500 drivers on Windows 8.1 !!!!


Cattanius
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Hello everyone,

 

i recently bought a new Lenovo laptop with Windows 8.1 preinstalled on it.

Like topic says, i can't use my HD500 board with it because windows doesn't recognise the device after driver installation.

 

I tried installing the drivers with standalone application and with line6 monkey.

I tried installing drivers in Windows7 compatibility mode.

I tried disabling the windows 8.1 driver signature enforcement.

The installation finishes without errors, but when i connect the HD500 it says something like "the usb device is not working and can't be recognized".

 

I am sure the HD500 works good because i used it with my older laptop with Windows7 installed, so i guess it's a compatibility problem with 8.1?!?

 

Why after installing the drivers, Monkey continues to say that they are not installed?

 

The specific error i'm getting ( when going to control panel -> device manager) is:

"The device reported a problem and has been discontinued. (Code 43)

Request descriptor of the USB device failed."
 
Thanks for every answer
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64bit too.. Driver version 4.2.7.1

 

I also tried opening a command prompt and then send command "driverquery" to see the list of all installed drivers but i can't find any line6 driver there..

I can see the files installed in Programs>Line6>Tools>Driver Archive

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Try this

uninstall all**

 

After restart**

 

First install Hd500 edit just install it HD500 Stay DISCONNECTED

 

Than install line 6 monkey Connect Your HD500  when you see the choice list and choose your Hd500 click next and let Windows (normaly) reconnize it

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Dunno what's up with that. I also have it installed on both of my homebuilt Win 8.1 64 bit and Win 7 64 bit machines, with no real issues.... Just verifying it does work on both platforms. I don't recall any particular install or operating issues for mine.

 

Dave

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So maybe you can try too log you with  an admin account

You can create an admin account on win 8

 switch to It just logg of and start on Admin and try to install

 

maybe it can help you

 

you can disable the admin account if doens't luck

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