New Amplifi 75 - pairing button doesn't flash for pairing

[asoulier99]

Hi

 

I can't use my new amplifi 75 switch on.

After put my Ipad in bluetooth,  when i click pairing button, nothing happened.

Pairing button doesn't flash.

 

Note : when i switch on amplifi, no light around volume button.

 

Hopping installation of firmware could correct bug, I tried to install firmware via Macbook + USB connection but it's not possible : it requires PC with special version of windows (i have NT Version)

 

Other solution or should i ask for repayment ?

 

thanks

 

alexandre