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shawnspaz16

Crazy Static from UX1, even worse with Mic input

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Hello everyone.

 

Recently I had to replace my UX2 due to hardware failure after about 5-6 solid years of use. I'm now using a UX1 with phantom power for my XLR mics. It's been working for about 3 weeks with no issues but suddenly last night while in a skype call my audio started to cut out and was replaced with harsh static, and now that's all I hear from my UX1. It's much worse when my mic is plugged in, anything said through the mic doubles the static. I can't hear any regular audio, it's just replaced with static and harsh noise. Here's an example of what I'm hearing.

 

https://dl.dropboxusercontent.com/u/40449491/ISSUE.mp3

I tried reinstalling all of my drivers and podfarm 2 as well, no luck. I've messed around with the buffer size and bit depth in the settings but no luck there either. I'm just outputting straight to my headphones, and usually have my ux1 set as the default audio device.

 

Here are my specs:

 

ASUS Desktop PC M32AD Series

Intel i7 @ 3.20 Ghz

12 GB RAM

Windows 7 64-bit

 

I'm REALLY hoping it's not another hardware issue since I just replaced my UX2, so if anyone could give me any advice it would be much appreciated!!!

 

-Shawn

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I'm using an MXL 991 Condenser, but that's not the issue since when I unplug the XLR cables it's still making noise. 

Let me put it like this, any sound whatsoever that the computer normally plays is static when played through the UX1. If I try to watch a youtube video, static. Music, static. Even when I'm not playing anything there's still light static.

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I also thought maybe it was a USB issue, but I've tried 3 different cables and different ports on my computer with no luck.

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Listening to the audio clip, sounds like either the processor

clock is failing or an input amp is failing on the UX2.

 

Very slim chance,.... your computer is 64-bit, the UX2 is 24-bit,...

I take it your sound-card is doing internal conversions.

 

I asked about the mic earlier, because too many people use

dynamic mics on these, and so they blow the phantom power

line as a result. At least you know to use a condenser mic,... very good.

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Listening to the audio clip, sounds like either the processor

clock is failing or an input amp is failing on the UX2.

 

Very slim chance,.... your computer is 64-bit, the UX2 is 24-bit,...

I take it your sound-card is doing internal conversions.

 

I asked about the mic earlier, because too many people use

dynamic mics on these, and so they blow the phantom power

line as a result. At least you know to use a condenser mic,... very good.

Well damn. So if it is the above then I was sold a faulty UX1, I guess buyer beware.  :(

 

I doubt that my sound card is the issue, the UX2 worked fine with it. I'm pretty sold on the fact that this UX1 i bought on ebay is trash, and I've been trying to contact the seller for a refund.

 

But I very much appreciate your help anyhow, guess I'm just going to try to buy a new UX2. I loved my UX2 and had no issues with it, it just died. Oh well, thanks anyhow.

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Just for clarification, if you run the newest Monkey you have green ticks for Drivers, USB Firmware and PF2?

If this a red faced Toneport or black faced POD Studio?

Have you tried a new USB cable as well as different USB ports?

 

Also, the unit with the static is a UX1, not a UX2?

The reason I ask is the UX1 does not have phantom power.

 

I would also try uninstalling all drivers and starting from scratch.

Also try another computer using the newest Monkey that you can download from the site.

If you get the same issue pretty safe bet your unit is hosed.

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