ladcandide Posted May 11, 2015 Share Posted May 11, 2015 Hello, Device : AMPLIFI 75 OS : Windows 8.1 64 I installed AMPLIFI Utility 1.00. When I turn on the AMPLIFI 75, Windows tells : "USB Device Not Recognized". And AMPLIFI Utility tells : "No AMPLIFI Devices were detected." I checked on "Device Manager" and I see "Unknown USB device" so I choose "Update driver" and I select the one I download for you site. And Windows tells me "The driver is up to date" but it is still Unknown. Can you help me? Thank you. Best Regards. Quote Link to comment Share on other sites More sharing options...
Triryche Posted May 11, 2015 Share Posted May 11, 2015 It might have older firmware. Do you have an iOS device to check the firmware, or try the Utility on another computer. Quote Link to comment Share on other sites More sharing options...
ladcandide Posted May 11, 2015 Author Share Posted May 11, 2015 Actually, I tried already with 3 PC 2 in Windows 8.1 and 1 in Windows 7. Now I update an iPad to 8.3 to install AMPLIFI... Will see! Quote Link to comment Share on other sites More sharing options...
ladcandide Posted May 11, 2015 Author Share Posted May 11, 2015 Ok, it's done with the iPad. 70 minutes... Thank you. Quote Link to comment Share on other sites More sharing options...
ladcandide Posted May 11, 2015 Author Share Posted May 11, 2015 No, in fact, the iPad sees the new firmware (2.10) but the PC and Android do not see it. I do not know what to do now. Quote Link to comment Share on other sites More sharing options...
ladcandide Posted May 12, 2015 Author Share Posted May 12, 2015 Again me :) I haven't try again with the PC, but now Android is OK. I forgot the BT AMPLIFI 75 7a in the Android device (THL T200 Android 4.2.2). I uninstalled Amplifi remote in the THL T200. I made a factory reset on the Amplifi 75. I start Amplifi 75 and I connect with BT the THL T200. I installed Amplifi remote in the THL T200. I loging. And it's works!!! Thank you. Best Regards. Quote Link to comment Share on other sites More sharing options...
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