AMPLIFI 75, Windows 8.1 64 : USB Device Not Recognized

[ladcandide]

Hello,

 

Device : AMPLIFI 75

 

OS : Windows 8.1 64

 

I installed AMPLIFI Utility 1.00.

When I turn on the AMPLIFI 75, Windows tells : "USB Device Not Recognized".

And AMPLIFI Utility tells : "No AMPLIFI Devices were detected."

 

I checked on "Device Manager" and I see "Unknown USB device" so I choose "Update driver" and I select the one I download for you site. And Windows tells me "The driver is up to date" but it is still Unknown.

 

Can you help me?

 

Thank you.

Best Regards.

 

[Triryche]

It might have older firmware.

Do you have an iOS device to check the firmware, or try the Utility on another computer.

[ladcandide]

Actually, I tried already with 3 PC 2 in Windows 8.1 and 1 in Windows 7.

 

Now I update an iPad to 8.3 to install AMPLIFI... Will see!

[ladcandide]

Ok, it's done with the iPad. 70 minutes...

 

Thank you.

[ladcandide]

No, in fact, the iPad sees the new firmware (2.10) but the PC and Android do not see it.

I do not know what to do now.

[ladcandide]

Again me :)

I haven't try again with the PC, but now Android is OK.

 

I forgot the BT AMPLIFI 75 7a in the Android device (THL T200 Android 4.2.2).

I uninstalled Amplifi remote in the THL T200.

I made a factory reset on the Amplifi 75.

I start Amplifi 75 and I connect with BT the THL T200.

I installed Amplifi remote in the THL T200.

I loging.

And it's works!!!

 

Thank you.

Best Regards.