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Sleeve for variax trem arm


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I need a repacement sleeve for the trem arm on my Variax 600. This is the piece that fits into the hole where the arm fits, to stop it moving/falling out. Can anybody tell me how I can get one? And can anybody explain WHY I can't just send this query to somebody at Line 6?

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i'm certain they just have some sort of system to organize and route the inquiries to the appropriate person.

seems normal to me! but i'm around it everyday... i do think some of these functions are buried on the site... even the forums takes some digging to get to...

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