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Reinstalled computer, can't complete deauthorizing of POD UX2

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So my computer crashed not long ago and needed to get it fixed and re-installed. 

I have a Line 6 Pod Studio UX2 that was authorized on my old ID (before the computer crashed), but since it crashed I couldn't deauthorize the device before reinstalling.

Now I can't complete my deauthorization because it tells me to deauthorize the device through the other computer (which is the one I am using now, but reinstalled with new ID). 

What does this mean? Does this mean I can't use my device at all because I can't complete the process?


Please help, I have been looking for anyone with he same issue, but with no luck. I was hoping to just deauthorize through my account on Line 6 and then authorize the device again on this new ID. 


It would be really unfortunate if I have to buy a new POD because of this... 


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So apparently everything I had to do was to use Line 6 monkey to upgrade my driver, and now my device connects to the computer and I can actually deauthorize and and authorize it again! Thank you so much, you saved my from a heart attack :D

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