red888 Posted June 17, 2015 Share Posted June 17, 2015 Trying to use the PC utility to update the firmware, but Windows can't find a suitable driver. I'm running Win 7 SP2 x86. Look at the attached picture for the errors I'm getting. Where is the actual driver? I can try to point it to the actual driver in device manager, but I don't know where it would be. Quote Link to comment Share on other sites More sharing options...
red888 Posted June 17, 2015 Author Share Posted June 17, 2015 I searched C:\Program Files\Line6\AMPLIFi Utility for any .inf or .sys files and didn't find any. Where does the installer actually put the damn USB driver? Quote Link to comment Share on other sites More sharing options...
red888 Posted June 17, 2015 Author Share Posted June 17, 2015 I uninstalled and reinstalled, but got the same error. Here is the output of the installation of the utility: Output folder: C:\Program Files\Line6\AMPLIFi Utility Extract: AMPLIFi Utility.exe... 100% Extract: LICENSE-lgpl3.txt... 100% Extract: LICENSE.LGPL... 100% Extract: Qt5Core.dll... 100% Extract: Qt5Gui.dll... 100% Extract: Qt5Multimedia.dll... 100% Extract: Qt5MultimediaWidgets.dll... 100% Extract: Qt5Network.dll... 100% Extract: Qt5OpenGL.dll... 100% Extract: Qt5Positioning.dll... 100% Extract: Qt5PrintSupport.dll... 100% Extract: Qt5Qml.dll... 100% Extract: Qt5Quick.dll... 100% Extract: Qt5Sensors.dll... 100% Extract: Qt5Sql.dll... 100% Extract: Qt5WebKit.dll... 100% Extract: Qt5WebKitWidgets.dll... 100% Extract: Qt5Widgets.dll... 100% Extract: QtWebProcess.exe... 100% Extract: USBUpdater.exe... 100% Extract: Uninstall.exe... 100% Extract: d3dcompiler_47.dll... 100% Extract: icudt52.dll... 100% Extract: icuin52.dll... 100% Extract: icuuc52.dll... 100% Extract: libEGL.dll... 100% Extract: libGLESv2.dll... 100% Extract: libusbK.dll... 100% Output folder: C:\Program Files\Line6\AMPLIFi Utility\L6QmlControls Extract: l6qmlcontrols.dll... 100% Extract: qmldir... 100% Output folder: C:\Program Files\Line6\AMPLIFi Utility\QtQuick Output folder: C:\Program Files\Line6\AMPLIFi Utility\QtQuick\Controls Extract: qmldir... 100% Extract: qtquickcontrolsplugin.dll... 100% Output folder: C:\Program Files\Line6\AMPLIFi Utility\QtQuick\Dialogs Extract: dialogplugin.dll... 100% Extract: qmldir... 100% Output folder: C:\Program Files\Line6\AMPLIFi Utility\QtQuick\Layouts Extract: qmldir... 100% Extract: qquicklayoutsplugin.dll... 100% Output folder: C:\Program Files\Line6\AMPLIFi Utility\QtQuick\Window.2 Extract: qmldir... 100% Extract: windowplugin.dll... 100% Output folder: C:\Program Files\Line6\AMPLIFi Utility\QtQuick.2 Extract: qmldir... 100% Extract: qtquick2plugin.dll... 100% Output folder: C:\Program Files\Line6\AMPLIFi Utility\QtWebKit Extract: qmldir... 100% Extract: qmlwebkitplugin.dll... 100% Output folder: C:\Program Files\Line6\AMPLIFi Utility\QtWebKit\experimental Extract: qmldir... 100% Extract: qmlwebkitexperimentalplugin.dll... 100% Output folder: C:\Program Files\Line6\AMPLIFi Utility\platforms Extract: qwindows.dll... 100% Output folder: C:\Program Files\Line6\AMPLIFi Utility Extract: qwindows.dll... 100% Extract: msvcp120.dll... 100% Extract: msvcr120.dll... 100% Output folder: C:\Program Files\Line6\AMPLIFi Utility Create folder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Line 6\AMPLIFi Utility Create shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Line 6\AMPLIFi Utility\AMPLIFi Utility.lnk Create shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Line 6\AMPLIFi Utility\Uninstall.lnk Running INSTALL_DRV2 Output folder: C:\Users\Meeee\AppData\Local\Temp ----------Installing Amplifi Drivers.---------- Output folder: C:\Program Files\Line6\Tools\Driver2 Archive\Amplifi Extract: InterposerAmplifiBackEnd.dll... 100% Extract: InterposerAmplifiBackEnd64.dll... 100% Extract: L6AmplifiAsio_OnInterposer.dll... 100% Extract: L6AmplifiAsio_OnInterposer_x64.dll... 100% Extract: L6ConfigAmplifi.xml... 100% Extract: l6AmplifiNA.inf... 100% Extract: l6amplifina.cat... 100% Extract: l6amplifina_64.cat... 100% Extract: WdfCoInstaller01009.dll... 100% Extract: l6Amplifi.sys... 100% Extract: l6Amplifi_AvsFilter.sys... 100% Extract: L6Driver2AmplifiControlPanel.cpl... 100% PLUGINSDIR : C:\Users\Meeee\AppData\Local\Temp\nsi6423.tmp Execute: "C:\Users\Meeee\AppData\Local\Temp\nsi6423.tmp\DPInst.exe" /PATH "C:\Program Files\Line6\Tools\Driver2 Archive\Amplifi" /C /SW /SA ----------Finished installing Amplifi Drivers.---------- Writing HKLM\Software\Line 6\Current Driver Versions\Amplifi DRV_VERSION : 1.53 Writing HKLM\Software\Line 6\Driver Install Paths\Amplifi\Install_Dir INSTDIR : C:\Program Files\Line6 Output folder: C:\Users\Meeee\AppData\Local\Temp Running INSTALL_INTERPOSER_LIB Create folder: C:\ProgramData\Line 6\Interposer Installer Interposer version 22282240, existing Interposer version 23396352 Bypassing installation of Interposer. A newer version already exists on the machine. Output folder: C:\Program Files\Line6\Tools\Driver2 Archive\Amplifi Extract: Line 6 Driver2 AMPLIFi v1.53 Uninstaller.exe... 100% Writing HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Line 6 Driver2 Amplifi Uninstaller Completed Quote Link to comment Share on other sites More sharing options...
red888 Posted June 17, 2015 Author Share Posted June 17, 2015 I held the tone and tap buttons when powering up, but the utility still cannot connect to it. Quote Link to comment Share on other sites More sharing options...
red888 Posted June 17, 2015 Author Share Posted June 17, 2015 Ok, completely uninstalled, rebooted, reinstalled, swapped out the USB cable and now its working. The utility didn't even ask me to put it in update mode it just updated it. Working great now. Had I troubleshot this in stages I could have identified the specific problem, but I believe it was the USB cable- I don't think the reboot made a difference. The cable I tried first had two chokes on it like in this pic: The second I tested didn't have any ferrite chokes like that and it just worked: Just to be clear I'm not entirely sure the cable I first tried itself was not bad- I didn't test it with another device to confirm. Quote Link to comment Share on other sites More sharing options...
vl13eat Posted July 4, 2015 Share Posted July 4, 2015 I am having the same issue. I've tried 3 different usb cables and the seem to work on all other devices. It keeps telling "error/read please do not disconnect or reconnect your usb. Quote Link to comment Share on other sites More sharing options...
Return2TheLiving Posted July 15, 2015 Share Posted July 15, 2015 Same issue, except I am using AMPLIFi 75, My first cord was in questionable status as it sat in my garage for years, So I bought another one from Wal-Mart. Im not certian the first was faulty but the new one shouldn't be. It worked enough to show me that my amp was indeed connected by my amp never updates, Read error occurs. Was there anything else I was supposed to download besides the Amplifi Utility. I guess if you got it to work please give me better detail on how you did so. Quote Link to comment Share on other sites More sharing options...
MusaJusa Posted March 8, 2017 Share Posted March 8, 2017 Mine don´t update firmware. I´ve tried two different USB- cables and ports with LINE 6 updater. It tells that I have connection to Amplifi TT 2.00 but when trying to install new firmware " Firmware update failed. An error has ocurred. Please try again" text will appear. Also with "Apple App update the App only freezes. Quote Link to comment Share on other sites More sharing options...
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