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After Windows 10 Reaper wont pickup sound from hd500x

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I have been a user of the pod hd 500x and reaper for a while now and have had no problems at all. but after the windows 10 update I'm unable to record. my computer and reaper recognize the hd500x and everything is completely updated. but once I open reaper to record I make a new track and arm the track to record but reaper doesn't pickup the sound from the pedal. I can physically hear it myself through my floor monitor and even reaper uses the pedal to send sound to. so I can play old tracks I recorded before from reaper to the pedal to the speaker. I am just confused....... I have literally tried everything! there is nothing I haven't tried and I am getting frustrated. hopefully I can get some help, thanks.

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