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Device not connected!!!!

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Hey guys,


Since the remote app updates today I get the message 'device not connected'


I've tried impairing the device, renown loading the app and a factory reset but nothing has worked. This is on an iPad 4th gen running the latest iOS.


I have also tried it on an iPhone 6s with the same result.


Can anybody help?


Thank you

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I had the exact same problem. The device was blueetooth connected but the app didn't sync. 


I solved it restoring the ipad from Itunes ( https://support.apple.com/en-us/HT201252 ).  As soon as you restore it, install Firehawk App and try to make it work. 


Then you can restore the rest of your ipad information using a backup.



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I had problems half the time getting my android s6 connected. Turns out I had the firehawk remote going in two seperate windows. This is the only app I've ever had would do that and it should probably be fixed.

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