Klaim Posted April 2, 2020 Share Posted April 2, 2020 Hi Here are two bugs I saw in the last 48h. My Helix floor was bought new around September, it's under 2.82, I upgraded as soon as I got it. The main particular common thing is that I let the Helix on the whole day in both cases (about 5-6 hours after using it, I tried to use it again) - before, until few days ago, I always turned it off when not used, on only when used. Also in all cases, HX Edit was open and the Helix connected to the laptop running it. 1. Freeze in the looper: I'm in the looper display, I try to get out but it doesn't respond. None of the switches does. Playing guitar does work. In doubt I turn it off and on and it works again. Unfortunately I didn't think about checking if the non-switch buttons were working but I did assume so because the unit was still processing sound correctly. Also note that the laptop have some driver/device issues and sometime bluescreens and that day, it did bluescreen not long before I got locked in the looper display. 2. Suddenly, no more reverb: At lunch time today I recorded a video of me doing a guitar workout with the Helix, then I realized there was some issue with the recorded audio and decided to fix that at night be checking the audio setup. I did just that, started 1h ago. About 20 minutes ago I was using a custom preset and playing when suddenly the reverb went off. I do NOT mean that the reverb block was off, it was ON, but I could hear it suddenly not being there in the audio signal. To fix this one, I just reloaded the same preset and that fixed the issue. The reverb block in this preset was Ganymede. Both issues happened while manipulating the same preset but I don't think it's related? I fear that in live situation these issues might appear (I will not be in live before next year so it's not an immediate problem). Are these problems well known? I couldn't find similar reports so far. Unfortunately these look very hard to reproduce... Firmware/Editor: Firmware 2.82; HX Edit 2.82 OS: Windows 10 Global Settings: Not sure what to point exactly Quote Link to comment Share on other sites More sharing options...
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