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Factory reset on POD Studio UX2

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I tried to use the UX 2 on el capitan 10.11.1, but had no sound (I'm using a microphone on the XLR input as it uses 48v). So I wanted to try it back on my other laptop (Windows 7), but couldn't make it work. Actually the driver installation seemed to work fine, but the UX2 is not recognized on windows... 

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Do some basic troubleshooting.  Eliminate the variables.


Try a different USB port

Try a different USB cable

Try a different PC


As far as having no sound from the Mic, have you selected the Mic as the input source in POD Farm?

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