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johnnysparko

Help please - remote app not working

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Hi. Can anyone put in simple terms (for a non software developer) what do I do to make my remote app and Amplifi 75 work. I have the latest app, iOS9 on my iPad2. Everything works ok, but nothing will change the tone on the amp. So I am stuck with the 4 very average preset tones. HELP please. Sorry if this has been covered elsewhere, but as I said, I am not a software developer so need average-Joe friendly step by step instructions. Thanks for any advice, as I am pretty disappointed at the moment. John.

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Hi. Can anyone put in simple terms (for a non software developer) what do I do to make my remote app and Amplifi 75 work. I have the latest app, iOS9 on my iPad2. Everything works ok, but nothing will change the tone on the amp. So I am stuck with the 4 very average preset tones. HELP please. Sorry if this has been covered elsewhere, but as I said, I am not a software developer so need average-Joe friendly step by step instructions. Thanks for any advice, as I am pretty disappointed at the moment. John.

 

You need to have Bluetooth turned on on your iPad, and then you need to pair the amp with your iPad.

 

To do this:

 

1.  Turn on the bluetooth on your iPad (Go to Settings, Bluetooth, and turn on).  Leave the bluetooth settings open.

 

2.  Then on the amp, press and hold the bluetooth button on the top left side (right above the guitar input jack).  Hold it for a few seconds until it starts flashing quickly.

 

3.  On your iPad, under "Other Devices" on the bluetooth screen you will see your Amplifi amp's name appear.  Click on it to pair it with your iPad.

 

4.  Then open then Amplifi Remote app and you see it connect to the amp.

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Thanks Jaguar 9080. I have already ensured blue tooth is on, and 100% sure the app, amp and iPad are paired ( I can play my backing track music from iPad through Amp fine), and App clearly says "connected". But still no control over the tone output from the Amp.

 

I'll have a look at the firmware as suggested by Triryche.

 

Cheers both, and fingers crossed.

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Update. I did the Firmware and App updates as suggested - bit of an issue with Windows 10 that failed to do the firmware update, but did it successfully with an Apple Mac. All seems to be working now, so I'm happy again. Thanks for the advice.

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