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Idiots Guide to Updating Software

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Can anyone give me a step by step guide for the updating of helix software on an IMac?

Please include:

1) At what stage do you connect up the Helix?

2) How to back-up the Helix?

3) Any tips you may have.


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1) I don't think it matters at what point you connect the USB to a computer. I usually hook it up before I start up the Helix

2) Connect Helix>Open Helix App>Export Bundle (or Setlist, or Preset; Bundle will back up all Setlists and Presets

3) Don't edit anything on the Helix or do anything else while it is backing up. For the time being, I would disconnect USB after the backup, before doing any editing or play through on the Helix. Seems like a lot of my crashes on the Helix have been while USB is connected.

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