Paultm Posted October 28, 2015 Share Posted October 28, 2015 Hi, Want to get a feel for the planned software updates? We are all eagerly waiting for the next bug fixes and additional functionality, I work for a software author and theses are planned events, Line 6 may not know what the final content maybe yet but there will be a schedule of next releases. Can you please give us visibility? Thanks Paul Quote Link to comment Share on other sites More sharing options...
ozbadman Posted October 28, 2015 Share Posted October 28, 2015 Line 6 has a long standing policy, like many other companies, of not commenting on work in progress. On rare occasions they may comment on up-coming bug-fixes if they deem it sufficiently important. They have been burnt many times in the past on setting customer expectations, then being called "late". 1 Quote Link to comment Share on other sites More sharing options...
Paultm Posted October 28, 2015 Author Share Posted October 28, 2015 I understand about promising futures and the consequential judgements, but these are planned events and we should be given some kind of indication of the next steps. Quote Link to comment Share on other sites More sharing options...
spawn2031 Posted October 28, 2015 Share Posted October 28, 2015 I completely disagree on this. As Oz said, bug-fixes are a different story but revealing your business strategy / development plan would be poor business sense. Why would you ever want your competition to know what you're planning on doing? Keep it secret.... keep it safe.... Quote Link to comment Share on other sites More sharing options...
Paultm Posted October 28, 2015 Author Share Posted October 28, 2015 I am not asking for secrets I am asking for the next release dates, this will give us the timing of the next updates. Quote Link to comment Share on other sites More sharing options...
silverhead Posted October 28, 2015 Share Posted October 28, 2015 Experience says that even announcing the next release date, excluding any content info, is problematic. Any unforeseen delay in the release schedule/date - and that happens for good reasons often enough - triggers a deluge of dissatisfied customer complaints. Line 6 has been there, done that, and no longer does it. Can't blame them, IMHO. 2 Quote Link to comment Share on other sites More sharing options...
chromecity Posted October 28, 2015 Share Posted October 28, 2015 I've been a software developer for over 20 years. We make estimates and attempt to adhere to tentative schedules which need to be very flexible. The Helix development team does not necessarily have the type of fixed update schedule in place that you believe they have. When a sufficient amount of bug-fix goals have been met and tested to a high degree of confidence, then the updates will roll out. It's not as cut and dry as you have made it out to be and I don't see why Line 6 (or any company) would go out on a limb to say something will be ready before they know for sure. That would put them in a bad light in situations where they could not meet any posted schedule. 3 Quote Link to comment Share on other sites More sharing options...
Digital_Igloo Posted October 28, 2015 Share Posted October 28, 2015 I am not asking for secrets I am asking for the next release dates, this will give us the timing of the next updates. Soon(ish). 3 Quote Link to comment Share on other sites More sharing options...
phil_m Posted October 28, 2015 Share Posted October 28, 2015 Soon(ish). 1 Quote Link to comment Share on other sites More sharing options...
cornerstonetom Posted October 28, 2015 Share Posted October 28, 2015 Soon(ish)... a relative term totally dependent upon which scale of time is being used; dog years or people years! :) It will happen when it does. But as mentioned in other posts, it would be nice to know relative to the "drop dead date" on returning the device. Quote Link to comment Share on other sites More sharing options...
Paultm Posted October 29, 2015 Author Share Posted October 29, 2015 Thanks DI appreciate you response, any visibility is great for us. Soon(ish). Thanks DI appeciate your feedback :) Quote Link to comment Share on other sites More sharing options...
veritechc Posted October 29, 2015 Share Posted October 29, 2015 Maybe not a schedule so much as a pinned post of what has already been updated would work for me. I can find the Helix firmware update notes anywhere when I am away from my Helix. Quote Link to comment Share on other sites More sharing options...
Guitarzan Posted October 29, 2015 Share Posted October 29, 2015 Early fall Quote Link to comment Share on other sites More sharing options...
Digital_Igloo Posted October 29, 2015 Share Posted October 29, 2015 Looks like FW 1.03.0 and the Helix Application 1.01 are both dropping tomorrow morning. Was going to be this afternoon, but we want to bang on them a bit longer. 2 Quote Link to comment Share on other sites More sharing options...
jaeger28 Posted October 29, 2015 Share Posted October 29, 2015 Huh big like! Quote Link to comment Share on other sites More sharing options...
RPhil20795 Posted October 29, 2015 Share Posted October 29, 2015 I don't own a Helix yet, but plan to. I'm waiting for the glitches to get fixed. The wait is killing me. With that said, would the release of the new updates be tied in any way to the production/release of the next round of Helix units? Quote Link to comment Share on other sites More sharing options...
spawn2031 Posted October 30, 2015 Share Posted October 30, 2015 Oh, that's a good question. Mine is going to be in the next round. Quote Link to comment Share on other sites More sharing options...
jaeger28 Posted October 30, 2015 Share Posted October 30, 2015 Looks like FW 1.03.0 and the Helix Application 1.01 are both dropping tomorrow morning. Was going to be this afternoon, but we want to bang on them a bit longer. Nothing yet. After the weekend then I guess? Take your time guys, rather test and polish a bit more. Looking forward to some extra free candy soon :) Quote Link to comment Share on other sites More sharing options...
silverhead Posted October 30, 2015 Share Posted October 30, 2015 There's more than 4 hrs to go before 'tomorrow morning' is over in California. Fingers crossed. Quote Link to comment Share on other sites More sharing options...
chromecity Posted October 30, 2015 Share Posted October 30, 2015 I don't own a Helix yet, but plan to. I'm waiting for the glitches to get fixed. The wait is killing me. With that said, would the release of the new updates be tied in any way to the production/release of the next round of Helix units? I can't imagine they would be tied in any way. The two are mutually exclusive. When an update is ready, you just download it and your unit is up-to-date, regardless of what production run it came from. The glitches that are being resolved are software glitches - they are not changing the hardware, just the software (firmware, in the case of the on-board software). Quote Link to comment Share on other sites More sharing options...
StudioTM Posted October 30, 2015 Share Posted October 30, 2015 New firmware and new Heilix software update available on Line 6 download page now!!! 1 Quote Link to comment Share on other sites More sharing options...
ozbadman Posted October 30, 2015 Share Posted October 30, 2015 I can't imagine they would be tied in any way. The two are mutually exclusive. To be pedantic for a second: Mutually exclusive = relationship = tied (they cannot happen at the same time). They are more likely to be as per your first sentence, fully independent of each other. 1 Quote Link to comment Share on other sites More sharing options...
chromecity Posted October 30, 2015 Share Posted October 30, 2015 To be pedantic for a second: Mutually exclusive = relationship = tied (they cannot happen at the same time). They are more likely to be as per your first sentence, fully independent of each other. Yeah, poor choice of words. I'm on a lot of cold medicine. Wait til tonight when I get to natures cold medicine (Jim Beam). Then my posts will really make sense... ;) 1 Quote Link to comment Share on other sites More sharing options...
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