KappieJ Posted November 15, 2015 Share Posted November 15, 2015 Hello, I am trying to find out how I can record with the Helix. When I open a DAW I cannot find the Helix Asio driver, so I cannot record with the Helix now. In the manual is written that I can find this driver via line6.com/software , but I cannot find it. Do I really need these separate drivers? I am on a windows 7 pc. I got the Helix up and running, just the recording isn't working. Inputs and outputs are set to multi. thx for any help! Jeroen Quote Link to comment Share on other sites More sharing options...
silverhead Posted November 15, 2015 Share Posted November 15, 2015 At the line6.com/software page you should see three dropdown fields: Product, Software, and OS. Choose Helix, Drivers, and Windows 7 respectively. You should then be presented with Helix Driver Version 1.76.0.1 for download and installation. If you don't see this, what do you see? Quote Link to comment Share on other sites More sharing options...
KappieJ Posted November 15, 2015 Author Share Posted November 15, 2015 thanks for the quick reply. I installed these drivers (and reinstalled them to be sure), but I cannot select the Asio Helix driver when I am in my daw. It is not visible. I can only select ASIO DirectX Full duplex driver ASIO HD500 (maybe I can delete this somewhere?) Generic Low latency Asio driver. So I also cannot find the Helix control panel 1.0.0.0 that is visible on page 46 of the manual. apparently the driver doesn't want to install properly? Of should I delete old asio drivers? I have no clue how to do that.. thanks a lot for your help Quote Link to comment Share on other sites More sharing options...
silverhead Posted November 15, 2015 Share Posted November 15, 2015 I presume your Helix is connected via usb to your computer? What's your DAW? Quote Link to comment Share on other sites More sharing options...
KappieJ Posted November 15, 2015 Author Share Posted November 15, 2015 Correct, everything else is working fine, including the Helix software (preset manager). I am using Cubase and Studio One, but I don't think that it is related to my DAW, I should see the Helix control panel (page 46 manual) exterior to a DAW, but the control panel isn't there. I have no clue why the Helix asio driver won't actually install. I tried reinstalls, everytime everything seems to go smooth. No errors during or after install.. Hope someone knows how to solve it.. thank you for your time. Jeroen Quote Link to comment Share on other sites More sharing options...
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