cletcher1 Posted December 11, 2015 Share Posted December 11, 2015 I think this has been mentioned elsewhere, but felt it was important enough to share again. Unplugged the HD500 from our M20 mixer system and plugged in the Helix (XLR outputs) and started getting a snowstorm of hiss. Plugged back into the HD500, quiet as a mouse. Turns out that the phantom power was accidentally turned on those channels. When shut off everything was fine. Why this has never impacted the HD500 I don't know. I've really never seen this occur with any other device either. I'm assuming this could be fixed with a software update. However be aware, because it could be a gig killer if your not aware. Quote Link to comment Share on other sites More sharing options...
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