UX1 makes a static noise constantly

[Luhgiyt]

Hey everyone! Need some other people's point of views on the situation in hopes it can be fixed. :P

 

I have a UX1 w/ Podfarm 2.5.

 

I usually use it for voice recordings, no instruments. I've spent a long time editing settings, still unable to get perfect sound for my microphone. I use a lot of noise gates because for some reason there is a lot of background noise I presumed were fans from microphone pickup. I always thought this was weird since this room is practically sound proof, and I can barely hear the fans, but I always shrugged it off.

 

Well today when I was testing microphones I made a discovery. I was in the middle of switching them out when I noticed after I unplugged one, there was still the same fan noise with nothing plugged in...

 

For some reason, there is this constant noise being created in the device. It gets louder when I adjust the input of the device, which is horrible since I need it at the "bad" level for my microphone to pickup anything. I've been doomed to bad audio since I have to turn on multiple noise gates to somewhat block the strange noise, but of course it degrades microphone quality. The background noise is constant with something plugged in or not.

 

I use the device as my entire sound card as well, for input and output.

 

So my question is, can anyone help me? I'm down for any advice you may have, or maybe you guys have presets for your pod farm you think might help that I should try. I hope I haven't been sold a faulty UX1.

 

I'm using an AT20-20 microphone XLR'd to a PHP1 Phantom Power Supply, that is then XLR'd to the UX1 that is then USB'd to the PC.

 

 

Spec

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CPU: FX-4850 4.0 GHz 8 core processor

RAM: 16 gig

OS: Windows 10 64-Bit

 

I've also left in an audio clip of what the constant noise sounds like, thanks again!

[Carlo_13]

Hi.

 

I have the same issue on my macbook ! Any news