schontone 1 Posted January 14, 2016 I have gotten this on 3 different files when trying to put them into the preset section on the Helix computer program. All of the other files/presets load fine. Anyone know what the guys have in them that throws that error code? Quote Share this post Link to post Share on other sites
phil_m 4,540 Posted January 14, 2016 You need to update the Helix app. You'll get this error if it's out of date. 2 Quote Share this post Link to post Share on other sites
schontone 1 Posted January 14, 2016 You need to update the Helix app. You'll get this error if it's out of date. THANK YOU, THANK YOU, THANK YOU!!!!!!!!! :) Quote Share this post Link to post Share on other sites
Dshow 81 Posted January 14, 2016 I had that too - they should this include in the Updater just like it was in Monkey. http://line6.com/support/topic/17562-model-specified-in-the-file-is-not-recognized/ Quote Share this post Link to post Share on other sites
