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helix app crashes trying to import ir´s


rudomat
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help: my helix app always crashes when i try to import a custom ir...i´m using win10 and the latest firmware...

anybody also got this...? 

it says "the program isn´t working correctly due to a problem. it´s beeing shut down and you´ll be informed when a solution is available..."

thanks

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help: my helix app always crashes when i try to import a custom ir...i´m using win10 and the latest firmware...

anybody also got this...? 

it says "the program isn´t working correctly due to a problem. it´s beeing shut down and you´ll be informed when a solution is available..."

thanks

Try importing each custom IR one by one, then reinstall the latest firmware. This may solve your issue. 

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Try importing each custom IR one by one, then reinstall the latest firmware. This may solve your issue. 

thanks..but i don´t really understand, what you´re saying here...i did try to import one single ir...

and the latest firmware of helix or do you mean the latest helix app...?

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