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wizardpro

Pod X3 Live Not Connecting To Workbench For Variax 500

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I cannot get my pod X3 Live and variax 500 to connect to workbench to edit the variax 500 .X3L connects to monkey and gear box and is autherized  but cannot autherize the Variax. When i start workbench an icon of a usb connector and a question mark appears.

X3L is all up to date,I have tried two computers multiple usb ports and cat5 wires as well as a brand new VDI cable. 

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What version of Workbench are you using? The latest version (Workbench HD) only works with JTV guitars.

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I have exactly the same problem under Mac OSX and Windows 7.  Gearbox says there is an incompatible driver (all drivers on both machines the latest till today) - Monkey sees the X3 live and shows all is well.  But just cannot get anywhere with it!  Driving me crazy

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What version of Workbench are you using? The latest version (Workbench HD) only works with JTV guitars.

So how do we get an older version that works without the JTV?

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Run Monkey with the X3connected. The Monkey knows all - it will present you with the latest version of Workbench (not HD) that is compatible with the X3. Select Workbench in Monkey and install it.

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Thanks for your help.  Ran the monkey and sure enough - it prompted a downgrade from 7.xx to 1.54.  Workbench still however has a question mark graphic next to POD X3 Live Variax Interface and will not talk to it or move past this screen.  

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