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japais

Sonicport vx ios 9.2.1

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Sonicport vx doesn´t work after latest ios update. Ipad air2 doesn´t recognize it.

And yes I have checked all settings on my Ipad.

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Exactly the same problem here!

 

It would be real nice if there was some actual support from line 6 on these forums

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I guess opening a support ticket will get you an answer much faster. That is what I did. Answer still pending though :lol:

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I opened a support ticket and here is line 6 answer:

Hi,

could be a problem with the connection cable or a defective SonicPort

it works here on 9.2.1 so there's no general problem with this update

please contact your dealer for a new cable or a change of the device

If possible try with another mobile device if it works there

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Hi guys

 

I own an apple camera connector for lightning. I plugged sonic ports usb cable in the camera connector and connected it to the Ipad.

When I had the sonic port lightning cable connected to the sonic port slot, at the same time, it works just fine.

So it looks like it is the lightningcable that is defect.

If we all have the same problem then Line 6 have a poor fabrication of this cable.

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I contacted my dealer as Line6 supporter suggested. Got a new ios-cable, free of charge, and everything works just fine. :)

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