mjs367 Posted February 6, 2016 Share Posted February 6, 2016 Bought my HD500 in 2012 when the laptop I had was running Windows XP - had no issues. Now that laptop has died and I've tried connecting to 4 different laptops running Windows 7 or 8 and having no success. My own laptop, when I open Monkey, only gives PodXt as an option in the "Please select the Line 6 device you want to configure" drop-down menu. Moving on to my daughter's laptop - I can select HD500 but the software states that I need to download the latest drivers. I do this and nothing changes. I've tried downloading the drivers before I open (or even download) Monkey and still there is no recognition that this has been done. And without the drivers I cannot connect my unit. I've trawled the forums, uninstalled and re-installed, still no joy. Any suggestions would be welcomed Quote Link to comment Share on other sites More sharing options...
jandrio Posted February 8, 2016 Share Posted February 8, 2016 if running win7 and later, try disabling driver signature enforcement... http://line6.com/support/topic/7369-pod-hd500x-usb-fw-000/?do=findComment&comment=51227 Quote Link to comment Share on other sites More sharing options...
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