strao61 5 Posted February 6, 2016 Hi, I have a problem with my master volume knob. By turning the knob, even at a very slow rate, the volume jumps up and down. It take me almost a couple of minutes just to reach the right volume. I bought the mixer a couple of years ago. The problem showed up after six months and slowly got worse. I'm afraid sooner or later I will not be able to use the mixer on stage any more. Quote Share this post Link to post Share on other sites
silverhead 8,809 Posted February 7, 2016 That's unusual and likely hardware related. Open a support ticket to work directly with Line 6 tech support on this. Quote Share this post Link to post Share on other sites
strao61 5 Posted February 7, 2016 Thanks for your Kind reply. I live in Italy and I'm not familiar with Line 6 tech support ticket. What do you suggest? Quote Share this post Link to post Share on other sites
silverhead 8,809 Posted February 7, 2016 At the top of this page there is a link that says 'Support'. Hit that, then choose Technical Support. Then Contact Support. Then Open a Support Ticket. Here's a direct link. http://line6.com/support/tickets/add.html Quote Share this post Link to post Share on other sites
66d35 9 Posted February 13, 2016 Check with your supplier. Most products like this purchased in the EU carry a 3-year warranty. The obligation is on the supplier (not the manufacturer). For example most the internet stores based in Germany offer a 3-year warranty, so, it depends where you purchased it. Quote Share this post Link to post Share on other sites
ebbwbob 0 Posted July 1, 2016 if its updated to the 1.2 firmware then go to perform mode, select fader view then press outs .. use the master out fader instead of the nob Quote Share this post Link to post Share on other sites