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surefootedllama

Tones Load No Change in Sound (new Amplifi)

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Hi, I just bought the Amplifi 75.  Here's the problem:

 

  • Bluetooth is connected
  • Amplifi Remote App Says that the device is connected
  • I can load tones from the cloud, but the sound doesn't change.  I get the stock sound that loads.

I'm using an iPad Air.  I tested one of these at a store with my iPhone and it worked great.  But I ordered this one from Sweetwater.

 

I tried a hard reset (holding tap and volume button down while turning it on - is that right?)

 

I reinstalled the app, made the iPad forget the device, made sure app wasn't running when I connected Bluetooth.

 

Frustrating.  Any advice?

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Forget about loading sounds from the cloud for a moment.

 

Can you open the presets already installed on the amp?  Can you modify those, and have the sound change?

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Hi, I remember having this problem, and eventually found that the Amplifi App had logged me out without me realising. I had to hunt around until the log in option appeared, then it all worked just fine. I have made sure the App and Firmware are all up to date. Good luck. JpW.

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Just remembered also that the App seemed to take an age to set itself up behind the scenes, and I had to wait a while until my previously tagged favourites etc re-appeared. JpW. I'm using an iPad2.

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