timdrive Posted February 13, 2016 Share Posted February 13, 2016 Hello everyone. I have a problem with firehawk Fx. When I connect to the Remote app, it is in the mix for a few minutes and then says "Firehawk Remote app has lost its data conection to thr device". Tried to use another phone - did not help. What I need to do? Quote Link to comment Share on other sites More sharing options...
silverhead Posted February 13, 2016 Share Posted February 13, 2016 Are you using the latest versions of the Firehawk firmware and app? Quote Link to comment Share on other sites More sharing options...
cush4x Posted February 13, 2016 Share Posted February 13, 2016 I often have same issue. I use my Android phone to connect to Firehawk. I have found that I have to turn off all other bluetooth devices I normally use with my phone - my phone earpiece. Then turn bluetooth off/on and try to pair using button on FH. I do this everytime I want to use Firehawk. Otherwise FH will intermittently lose pairing....or more probably my phone and earpiece are taking priority. Its kind of a pain, but it works. Quote Link to comment Share on other sites More sharing options...
mcbeddall Posted February 14, 2016 Share Posted February 14, 2016 You can try going to your Bluetooth settings on your device and "forget connection" Then pair the devices again It worked for me on my Samsung galaxy s6 and I've had no problems since Quote Link to comment Share on other sites More sharing options...
MIHMark Posted February 17, 2016 Share Posted February 17, 2016 Custom Tone for Firehawk? Where is it Quote Link to comment Share on other sites More sharing options...
silverhead Posted February 17, 2016 Share Posted February 17, 2016 It is separate from the Customtone database. It is in 'the cloud' and available in the Firehawk app through the Tone Match feature. Quote Link to comment Share on other sites More sharing options...
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