stonky Posted February 24, 2016 Share Posted February 24, 2016 Hello all! I have just bought a Variax 600 to go with my HD500. All is working but the Workbench HD software (mac). When I try to connect I get this message.. "The Connected Variax is not compatible with Workbench HD. You must use a James Tyler Version 2.00 or higher" Is there something I can do about this? Will I not be able to use Workbench HD? Thank you in advance! Quote Link to comment Share on other sites More sharing options...
silverhead Posted February 24, 2016 Share Posted February 24, 2016 No, there's nothing you can do with Workbench HD. You need to use the original version, called Variax Workbench. 1 Quote Link to comment Share on other sites More sharing options...
Charlie_Watt Posted February 24, 2016 Share Posted February 24, 2016 Workbench HD only works with JTV Variax. 1 Quote Link to comment Share on other sites More sharing options...
sweeda Posted August 29, 2016 Share Posted August 29, 2016 I have the same problem here. I do find the Variax Workbench but i can't install it on my Mac. I started to install and then it says can't install on this computer you need 10.5 or above. Hmmmm i use 10.11 so what can i do.... Quote Link to comment Share on other sites More sharing options...
sweeda Posted August 29, 2016 Share Posted August 29, 2016 I also have the Line 6 Amplifi 150 and line 6 fbv floorboard mk2 but i can't connect it to both??? Is there a solution??? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted August 29, 2016 Share Posted August 29, 2016 Yes, what "silverhead" said. And use the Variax USB Interface device, not the HD500. The earlier Variax like the 600, don't talk to the HD series of products, need to use the earlier interface and original Workbench. The 600 and HD500 will work well and play fine together, but when it comes to updates or Workbench, use the interface device and original Variax Workbench. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted August 29, 2016 Share Posted August 29, 2016 sweeda,... log a support ticket in your account and get in touch with Line 6 Customer Support. Quote Link to comment Share on other sites More sharing options...
eenymason Posted September 8, 2016 Share Posted September 8, 2016 I have a 300 and a 600, and two Pod HD500s. Communication with Workbench is not a problem using the Pod HD500 as the interface in my experience. I sold the USB interface, when I bought my second HD500, considering it excess to my needs, and I saw people without Pod HD500 wanting to connect to Workbench, so it went to a new user that "needed" it. I'll admit that occasionally, it "loses connection" when updating variax with a bundle. Big deal - start again, and go make a coffee...... Quote Link to comment Share on other sites More sharing options...
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